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Help Desk Manager Jobs in Nebraska (NOW HIRING)

Atrium Hospitality

Front Desk Supervisor

La Vista, NE · On-site

$18.50 - $19.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

La Vista, NE · On-site

$18.50 - $19.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

La Vista, NE · On-site

$18.50 - $19.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

La Vista, NE

$18.50 - $19.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

La Vista, NE · On-site

$18.50 - $19.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

North End Teleservices

IT Support Technician

Omaha, NE

$20.50 - $28.25/hr

Maintain accurate records of IT support requests, actions taken, and resolutions in a help desk ticketing system. * Perform user account management tasks, including creating, modifying, and disabling ...

New

North End Teleservices, LLC

IT Support Technician

Omaha, NE · On-site

$19.25 - $26.50/hr

Maintain accurate records of IT support requests, actions taken, and resolutions in a help desk ticketing system. * Perform user account management tasks, including creating, modifying, and disabling ...

New

North End Teleservices, LLC

IT Support Technician

Omaha, NE · On-site

$19.25 - $26.50/hr

Maintain accurate records of IT support requests, actions taken, and resolutions in a help desk ticketing system.Perform user account management tasks, including creating, modifying, and disabling ...

New

Stefanini

IT Service Desk Support

Omaha, NE

Company Description We help Procurement and Recruiting departments faced with the challenge of ... managing your business growth. We provide the ongoing skill development to ensure that ...

Insight Recruitment

IT Support Manager

Omaha, NE

Oversee day-to-day IT support operations, including help desk services, end-user devices, workplace technology and asset management. * Drive continuous improvement across ticket management, knowledge ...

Insight Recruitment, LLC

IT Support Manager

Omaha, NE · On-site

$90K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee day-to-day IT support operations, including help desk services, end-user devices, workplace technology and asset management. * Drive continuous improvement across ticket management, knowledge ...

Avid Fort Stockton

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.25 - $16.50/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE

$13.25 - $16.50/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities

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All JobsHelp Desk JobsHelp Desk Manager JobsHelp Desk Manager Jobs in Nebraska

Help Desk Manager information

See Nebraska salary details

$35.8K

$79.9K

$118.7K

How much do help desk manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for help desk manager in Nebraska is $79,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $95,300.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.
More about Help Desk Manager jobs

What are the most commonly searched types of Help Desk jobs in Nebraska?

The most popular types of Help Desk jobs in Nebraska are:

What are popular job titles related to Help Desk Manager jobs in Nebraska?

For Help Desk Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Nebraska look for?

The top searched job categories for Help Desk Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Help Desk Manager jobs?

Cities in Nebraska with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $79,881 per year, or $38.4 per hour.

Front Desk Supervisor

Atrium Hospitality

La Vista, NE • On-site

$18.50 - $19.43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Atrium Hospitality rating

5.4

Company rating: 5.4 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

78th of 108 rated hotels

Job description

Hotel :
La Vista Courtyard
12560 Westport Parkway
La Vista, NE 68128
Full time
Compensation Range : $18.50 - $19.43
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
  • Career Growth & Learning - 40% of our management hires are internal promotions!
  • Invest in Your Future - 401(k) plan with company match.
  • Comprehensive Health Coverage - Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description
What You Will Do
  • Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
  • Coach, train, and motivate front desk associates-you're the team's go-to guru.
  • Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
  • Monitor cash handling, shift reports, and compliance with brand and safety standards.
  • Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with VIP arrivals.

What We Are Looking For
  • Customer service and leadership experience - You've led teams, kept things calm under pressure, and know how to create a welcoming vibe.
  • Strong communication skills - You'll coordinate with guests, staff, and other departments like a pro.
  • Detail-oriented and organized - From shift reports to guest requests, you keep the little things from becoming big problems.
  • Tech confident - Hotel systems, emails, reports-nothing fazes you.
  • Able to lift 50 lbs and stay on your feet - Because leading by example sometimes means grabbing a luggage cart.

Why Atrium:
Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

What Atrium Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Atrium Hospitality logo

About Atrium Hospitality

Sourced by ZipRecruiter

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2015

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