Entry Level Help Desk Jobs in Nebraska (NOW HIRING)

IT Field Technician (Traveling IT Support Technician)

Location: Omaha, NE

Schedule: Monday-Friday Travel | Home on Weekends

Duration: 12-Month Contract-to-Hire

Important: This is a travel-focused IT field support role. The ideal candidate enjoys traveling, working independently, and solving technical issues in customer environments. Technicians travel Monday through Friday supporting healthcare and education customers throughout the region and are home on weekends. If you enjoy hands-on IT work, troubleshooting technology, and working directly with end users, this is a great opportunity.

No professional IT experience is required. Candidates with personal IT projects, technical training, certifications, military experience, internships, computer-related coursework, or a strong passion for technology are strongly encouraged to apply.

Overview

Our client is a global leader in medical simulation technology, providing advanced patient simulators used by hospitals, universities, and healthcare training programs. These systems allow medical professionals to practice real-life scenarios in a controlled environment, helping improve patient outcomes and reduce risk in clinical settings.

They are seeking an IT Field Technician to provide technical support, installation, maintenance, and troubleshooting for Windows-based simulation systems and network-connected technology deployed at customer locations throughout the region.

Key Responsibilities

• Install, configure, and support Windows-based simulator systems at hospitals, universities, and training centers
• Troubleshoot hardware, software, and network connectivity issues
• Configure systems within customer network environments and verify proper communication across devices
• Diagnose and resolve Windows 10 operating system issues
• Support TCP/IP networking, IP addressing, DHCP, and basic network troubleshooting
• Perform preventive maintenance and system health checks
• Provide technical support and training to end users
• Document service activities and technical findings
• Travel to customer locations throughout the region
• Deliver exceptional customer service while representing the company in the field

Travel Expectations

• This role is designed for someone who enjoys travel and field-based IT support
• Travel is required Monday through Friday to support customer locations throughout the region
• Technicians are home on weekends
• Travel may include driving and occasional flights depending on customer location
• Hotels, flights, rental vehicles, and approved travel expenses are fully covered by the company
• $65 daily meal stipend provided while traveling
• Candidates should be comfortable spending weekdays on the road while supporting end users and resolving technical issues on-site

Training

• 13-week paid training program
• Combination of classroom instruction and hands-on field shadowing
• Monday-Friday travel required during training
• All travel expenses covered during training

Must-Haves

• Ability and willingness to travel throughout the workweek
• Interest in IT, technology, troubleshooting, and hands-on technical work
• Experience with Windows 10/11 through school, personal use, internships, military experience, certifications, or professional work
• Basic understanding of networking fundamentals including TCP/IP, DHCP, DNS, and IP addressing
• Strong customer service and communication skills
• Ability to learn new technologies and troubleshoot technical issues
• Valid driver's license and reliable transportation
• Ability to work independently in customer-facing environments

Preferred Qualifications (Highly Encouraged)

• Professional experience in IT support, help desk, desktop support, field services, technical support, telecom, AV, low voltage, or related technical fields
• CompTIA A+, Network+, Google IT Support, or similar certification
• College coursework, technical school training, military technical experience, or IT internships
• Experience troubleshooting hardware, software, or network issues
• Experience supporting Windows operating systems
• Strong mechanical aptitude and problem-solving skills

Additional Details

• Systems operate on Windows 10 and integrate into customer networks
• Mileage reimbursement beyond the first 30 miles traveled
• Paid travel time
• Contract-to-hire opportunity with long-term growth potential
• Open to candidates from help desk, desktop support, technical support, field services, networking, military, trade school, recent graduates, and career-change backgrounds who are interested in a travel-based IT career

Compensation

• Competitive hourly pay based on experience
• Paid travel time
• All company-approved travel expenses covered
• $65/day meal stipend while traveling
• Long-term contract-to-hire opportunity with career growth and technical training

Job Type & Location

This is a Contract position based out of Omaha, NE.

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Omaha,NE.

This position is anticipated to close on Aug 17, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.