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Entry Level Help Desk Jobs in Nebraska (NOW HIRING)

All Seasons Roofing and Restoration

Be Seen First

Entry Level Roof Exterior Sales Inspectors

Sidney, NE · On-site

$72K - $104K/yr

MUST HAVE DRIVE & ENERGY This is NOT a sit-behind-a-desk job. This is for people who want MORE out ... Impact-Driven Work - Help homeowners protect and restore their properties while building a strong ...

Baxter

Receptionist - Lexus of Omaha

Omaha, NE · On-site

$18/hr

Job Type Full-time Description Do you want to help transform the auto industry? Come let Lexus of ... This is more than a front desk position, it's an opportunity to become part of the Lexus guest ...

Son

Accountant II

Lincoln, NE · On-site

$25.40/hr

... desk calculators; manage funds and provide financial and budget recommendations; analyze data and ... help you get the most out of your career and life. Your paycheck is just part of your total ...

Nebraska State Jobs

CSE Accountant II

Lincoln, NE · On-site

$25.40/hr

... desk calculators; manage funds and provide financial and budget recommendations; analyze data and ... help you get the most out of your career and life. Your paycheck is just part of your total ...

The Cottonwood Hotel

CLOSE - Prep Cook - Committee

Omaha, NE · On-site

$13.50 - $17.25/hr

Whether you're welcoming guests at the front desk, crafting cocktails in our bar, or supporting ... Join our exceptional team as an Entry Level Cook. We are seeking a passionate individual with a ...

The Cottonwood Hotel

Pool Line Cook - Seasonal

Omaha, NE · On-site

$15 - $18.75/hr

Whether you're welcoming guests at the front desk, crafting cocktails in our bar, or supporting ... As an Entry-Level Line Cook, you'll work alongside experienced chefs and contribute to creating ...

The Cottonwood Hotel

Pool Line Cook - Seasonal

Omaha, NE

$15 - $18.75/hr

Whether you're welcoming guests at the front desk, crafting cocktails in our bar, or supporting ... As an Entry-Level Line Cook, you'll work alongside experienced chefs and contribute to creating ...

The Cottonwood Hotel

CLOSE - Prep Cook - Committee

Omaha, NE · On-site

$13.50 - $17.25/hr

Whether you're welcoming guests at the front desk, crafting cocktails in our bar, or supporting ... Join our exceptional team as an Entry Level Cook. We are seeking a passionate individual with a ...

The Cottonwood Hotel

Prep Cook - Orleans Room

Omaha, NE · On-site

$13.50 - $17.25/hr

Whether you're welcoming guests at the front desk, crafting cocktails in our bar, or supporting ... Join our exceptional team as an Entry Level Cook. We are seeking a passionate individual with a ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Nebraska

Entry Level Help Desk information

See Nebraska salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level help desk in Nebraska is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Nebraska? The most popular types of Help Desk jobs in Nebraska are:
What are popular job titles related to Entry Level Help Desk jobs in Nebraska? For Entry Level Help Desk jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Nebraska look for? The top searched job categories for Entry Level Help Desk jobs in Nebraska are:
What cities in Nebraska are hiring for Entry Level Help Desk jobs? Cities in Nebraska with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Nebraska as of July 2026, with employment types broken down into 77% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,912 per year, or $22.1 per hour.

IT Help Desk Assistant

American Life Financial Partners, LLC.

Lincoln, NE • On-site

$22.50 - $25/hr

Full-time

Posted 26 days ago

Job description

IT Help Desk Assistant

American Life is a rapidly growing financial services holding company and seeks a motivated, detail-oriented, and service-driven individual to join us as an IT Help Desk Assistant. We operate as a modern insurance-holding company focused on long-term growth. Our objective is to foster and cultivate our relationships to sell and administer annuity products through third-party independent marketing organizations (IMOs).

Summary/Objective

The IT Help Desk Assistant provides first-level (Tier 1) technical support to internal employees and assists with maintaining the company’s day-to-day IT operations. This entry-level role focuses on resolving routine technical issues, supporting hardware and software needs, and ensuring a positive user experience for both onsite and remote employees. The position works under close supervision and escalates more complex issues to senior IT staff or external vendors as needed.

Essential Functions

  • Provide timely first-level technical support for basic hardware, software, and network-related issues for onsite and remote employees.
  • Respond to user inquiries via phone, email, or in-person and ensure prompt follow-up through resolution.
  • Create, document, and track service requests and incidents within the help desk ticketing system.
  • Assist with installation, configuration, and support of company-approved software and hardware, including desktops, laptops, printers, and peripherals.
  • Perform routine troubleshooting and minor repairs on PCs, laptops, monitors, and printers.
  • Assist with Entra ID/Azure AD tasks such as account setup for new hires, password resets, and account deactivations.
  • Maintain and support printers, including coordinating vendor service or repairs as needed.
  • Track and maintain inventory of IT assets, including hardware and software lifecycle updates.
  • Escalate unresolved or complex technical issues to appropriate internal teams or external support providers.
  • Support system updates, patches, and basic maintenance activities as directed.
  • Provide basic user guidance on standard applications, systems, and IT best practices.
  • Collaborate with IT team members to support ongoing technology initiatives and process improvements.
  • Adhere to company policies, standards, and security protocols when handling IT systems and data.
  • Other duties as assigned.


Competencies

  • Technical Aptitude
    Foundational understanding of computers, operating systems, and common business applications; willingness to learn new technologies.
  • Problem-Solving Skills
    Ability to follow established procedures to troubleshoot and resolve routine technical issues.
  • Communication Skills
    Clear and approachable communication style with the ability to explain technical concepts to non-technical users.
  • Customer Service Orientation
    Strong focus on delivering a positive support experience with patience and professionalism.
  • Attention to Detail
    Accurately documents issues, resolutions, and asset tracking information.
  • Time Management
    Ability to manage multiple basic support requests while prioritizing urgent issues appropriately.


Required Education and Experience

  • Associate’s degree in Information Technology or related field preferred, or
  • 0–2 years of experience in a technical support, customer service, or help desk environment
  • Relevant certifications such as CompTIA A+ are a plus but not required


Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This in-office job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others via phone, in person, or electronic methods. The employee is frequently required to sit, stand, walk, and use hands and fingers to operate computer equipment. This position may occasionally require lifting 25–30 pounds.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours as needed.

Travel

No travel is expected for this position.

Work Authorization/Security Clearance

Must be eligible to work in the United States.


AAP/EEO Statement

American Life is an Equal Opportunity Employer.

If you need assistance or accommodation due to a disability, you may contact us at 402-489-8266.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.