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Entry Level Help Desk Jobs in Nebraska (NOW HIRING)

Store Administrator

Ogallala, NE · On-site

$20.40/hr

... desk when needed. Beyond the numbers, you also play a key role in supporting store-level HR ... Your precision, discretion, and organizational skills help keep the store's operations running ...

Store Administrator

Ogallala, NE · On-site

$20.40/hr

... desk when needed. Beyond the numbers, you also play a key role in supporting store-level HR ... Your precision, discretion, and organizational skills help keep the store's operations running ...

Store Administrator

Ogallala, NE · On-site

$20.40/hr

... desk when needed. Beyond the numbers, you also play a key role in supporting store-level HR ... Your precision, discretion, and organizational skills help keep the store's operations running ...

Showing results 21-26

Entry Level Help Desk information

See Nebraska salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level help desk in Nebraska is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Nebraska? The most popular types of Help Desk jobs in Nebraska are:
What are popular job titles related to Entry Level Help Desk jobs in Nebraska? For Entry Level Help Desk jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Nebraska look for? The top searched job categories for Entry Level Help Desk jobs in Nebraska are:
What cities in Nebraska are hiring for Entry Level Help Desk jobs? Cities in Nebraska with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Nebraska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,912 per year, or $22.1 per hour.

Full-time

Medical, Life, Retirement

Re-posted 10 days ago


Job description

Company OverviewGeneral Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!Job SummaryDevelops clear-written materials to support product development activities such as operations, maintenance or repair manuals, tutorials, specifications and help systems | Interviews technical staff to collect product information and specifications | Collects and organizes technical information and product images and coordinates layout for publication | Adheres to agreed terminology, style and editorial quality standardsImpact of the RoleGeneral Profile
  • Acquires basic skills to perform routine tasks
  • Work is prescribed and completed with little autonomy
  • Works with either close supervision or under clearly defined procedures
  • Entry level to a business support career progression
  • Performs manual tasks according to established procedures
Essential Functions
  • Supports engineering, technology, production, or research departments by collecting and maintaining blueprints, specifications, schematics, or other forms of technical documentation.
  • Verifies accuracy of documentation and completeness of files and resolves discrepancies.
  • Ensures documents are retained and destroyed in accordance with internal policies and regulatory requirements.
  • Implements processes for document approval, distribution, modification, and destruction.
  • May utilize an electronic document/record management system.
    • Required Qualifications
      • Required education and experience: High School Diploma/GED required and 0-3 years' experience OR Equivalent Combination of Relevant Education &/or Experience
      • Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)
      Preferred Qualifications
      • Preferred education and experience: Associate's Degree
      • Knowledge, skills & abilities: Detail oriented. Attentiveness. Clerical skills. Ability to understand and follow directions.
      Physical Requirements
      • Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
      • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
      Travel RequirementsNo or very little travel likely. _____________________________The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.
Employment Type: FULL_TIME