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Contract Help Desk Jobs in Nebraska (NOW HIRING)

Stefanini

IT Service Desk Support

Omaha, NE

Company Description We help Procurement and Recruiting departments faced with the challenge of ... Stefanini provides the IT contract resources you need to implement crucial projects, handle short ...

Sharecare

Lead Customer Service Rep

Lincoln, NE · On-site

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Supporting contract performance guarantees by performing other duties as deemed?necessary ...

Insight Recruitment

IT Support Manager

Omaha, NE

Oversee day-to-day IT support operations, including help desk services, end-user devices, workplace ... Manage vendor relationships, support contracts and service level expectations. * Lead support ...

Insight Recruitment, LLC

IT Support Manager

Omaha, NE · On-site

$90K - $145K/yr

Oversee day-to-day IT support operations, including help desk services, end-user devices, workplace ... Manage vendor relationships, support contracts and service level expectations. * Lead support ...

Capstone Search Group

Be Seen First

Senior Account Manager, Employee Benefits - Hybrid (10262)

Omaha, NE · On-site

$125K - $140K/yr

Duties & Responsibilities Here's a little bit about what you can expect at your desk each day ... Our goal as insurance recruiters is to help insurance organizations identify, attract and retain ...

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Contract Help Desk information

Are contract help desk jobs still in demand?

Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.

Is a contract help desk a stressful job?

A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Help Desk jobs in Nebraska? The most popular types of Help Desk jobs in Nebraska are:
What cities in Nebraska are hiring for Contract Help Desk jobs? Cities in Nebraska with the most Contract Help Desk job openings:
Contract Help Desk jobs near you
Infographic showing various Contract Help Desk job openings in Nebraska as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 19% Part Time, 1% Temporary, 16% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

IT Service Desk Support

Stefanini

Omaha, NE

Contractor

Re-posted 8 days ago

Job description

Company Description

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.


Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.


We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.


We have more than 25 years of staffing industry knowledge and can provide you with superior

candidates to match your technical and professional needs.

Job Description

The successful candidate will act as the first point of contact to all First Data employees and consultants needing IT support. The selected candidate will diagnose and resolve Desktop/Laptop/Printer hardware and software issues. Incumbents will utilize multiple software applications to fulfill support requests, and utilize the data from incoming calls, chats and e-mails to identify opportunities for self-service/automation in order to drive down call volume into the Helpdesk to resolve customer issues more efficiently.



Qualifications
  • Experience with Microsoft Office/Exchange, Active Directory, Active Roles, VMWare helpful
  • Experience in problem solving, and software installs remotely using LANDesk helpful.
  • Experience with troubleshooting PC/Laptop/Printer, hardware and software issues.
  • Experience with troubleshooting SSL VPN, Cisco VPN, and RSA VPN token connection issues.
  • Proven ability to completely and accurately log and maintain ALL issues/requests using CA Service Desk (a ticket tracking software).
  • Experience and proven ability to proactively seek opportunities for self-service/automation, thus driving down call volume into the helpdesk.




Additional Information

Work Schedule: Night Shift





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