May require an associates degree in a related area or 1 - 3 years of experience in the field or in ... Monitor and update help desk incident tracking tickets for purposes of demonstrating compliance ...
May require an associates degree in a related area or 1 - 3 years of experience in the field or in ... Monitor and update help desk incident tracking tickets for purposes of demonstrating compliance ...
Front Desk Sales Associate
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Quick apply
Front Desk Sales Associate
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
Chino Hills, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
Chino Hills, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
Upland, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Quick apply
Front Desk Sales Associate
Upland, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
Redlands, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
Redlands, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Quick apply
Front Desk Sales Associate
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
Upland, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Front Desk Sales Associate
Upland, CA · On-site
$16.90 - $17.50/hr
Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...
Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...
Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...
Sales Associate/Front Desk
West Covina, CA · On-site
$24K - $42K/yr
Do you have a passion for helping others? At one of the Massage Envy franchise, we support and ... Associate at Massage Envy involves a variety of responsibilities aimed at helping clients ...
Quick apply
Sales Associate/Front Desk
West Covina, CA · On-site
$24K - $42K/yr
Do you have a passion for helping others? At one of the Massage Envy franchise, we support and ... Associate at Massage Envy involves a variety of responsibilities aimed at helping clients ...
Sales Associate/Front Desk
$24K - $42K/yr
Do you have a passion for helping others? At one of the Massage Envy franchise, we support and ... associate at Massage Envy involves a variety of responsibilities aimed at helping clients ...
Quick apply
Sales Associate/Front Desk
$24K - $42K/yr
Do you have a passion for helping others? At one of the Massage Envy franchise, we support and ... associate at Massage Envy involves a variety of responsibilities aimed at helping clients ...
From smooth check-ins to friendly problem-solving, youll help create an experience guests rave ... Build a strong, communicative team, train new associates, and tackle guest concerns or workplace ...
Quick apply
From smooth check-ins to friendly problem-solving, youll help create an experience guests rave ... Build a strong, communicative team, train new associates, and tackle guest concerns or workplace ...
Marriott Fullerton at California State University - Front Desk Supervisor
Fullerton, CA · On-site
$23 - $27/hr
From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave ... Build a strong, communicative team, train new associates, and tackle guest concerns or workplace ...
Marriott Fullerton at California State University - Front Desk Supervisor
Fullerton, CA · On-site
$23 - $27/hr
From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave ... Build a strong, communicative team, train new associates, and tackle guest concerns or workplace ...
Marriott Fullerton at California State University - Front Desk Supervisor
Fullerton, CA · On-site
$17.75 - $23/hr
From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave ... Build a strong, communicative team, train new associates, and tackle guest concerns or workplace ...
Marriott Fullerton at California State University - Front Desk Supervisor
Fullerton, CA · On-site
$17.75 - $23/hr
From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave ... Build a strong, communicative team, train new associates, and tackle guest concerns or workplace ...
... not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas ... The associate may be asked to travel to help additional locations within a reasonable geography.
... not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas ... The associate may be asked to travel to help additional locations within a reasonable geography.
... not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas ... The associate may be asked to travel to help additional locations within a reasonable geography.
... not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas ... The associate may be asked to travel to help additional locations within a reasonable geography.
Service Associate
$16.50 - $22/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate
$16.50 - $22/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate
$16 - $21.25/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate
$16 - $21.25/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate - Night
Jurupa Valley, CA · On-site
$16 - $21.25/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate - Night
Jurupa Valley, CA · On-site
$16 - $21.25/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate - Night
Moreno Valley, CA · On-site
$16.50 - $22/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate - Night
Moreno Valley, CA · On-site
$16.50 - $22/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate
Fullerton, CA · On-site
$16.90 - $19.50/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Service Associate
Fullerton, CA · On-site
$16.90 - $19.50/hr
... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...
Help Desk Associate information
See Rancho Cucamonga, CA salary details
$14.74 - $16.48
12% of jobs
$18.01 is the 25th percentile. Wages below this are outliers.
$16.48 - $18.22
15% of jobs
The median wage is $19.93 / hr.
$18.22 - $19.97
24% of jobs
$19.97 - $21.71
13% of jobs
$21.71 - $23.45
9% of jobs
$23.77 is the 75th percentile. Wages above this are outliers.
$23.45 - $25.19
16% of jobs
$25.19 - $26.93
5% of jobs
$26.93 - $28.67
2% of jobs
$28.67 - $30.42
3% of jobs
$30.42 - $32.16
0% of jobs
$32.16 - $33.90
1% of jobs
$14
$21
$33
How much do help desk associate jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for help desk associate in Rancho Cucamonga, CA is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $24.57 per hour, depending on experience, location, and employer.
What does a help desk associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the most commonly searched types of Help Desk jobs in Rancho Cucamonga, CA?
The most popular types of Help Desk jobs in Rancho Cucamonga, CA are:
What are popular job titles related to Help Desk Associate jobs in Rancho Cucamonga, CA?
For Help Desk Associate jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Rancho Cucamonga, CA look for?
The top searched job categories for Help Desk Associate jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Help Desk Associate jobs?
Cities near Rancho Cucamonga, CA with the most Help Desk Associate job openings:
Full-time
PTO
Re-posted 20 days ago
Job description
Company Description
nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a North American headquarters in New York. Please review our website at www.nscglobal.com for more information on our organization.
Job Description
POSITION: Desktop Support Technician
JOB TYPE: Direct Hire
START DATE: IMMEDIATELY
LOCATION: Anaheim, CA
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associates degree in a related area or 1 - 3 years of experience in the field or in a related area. Familiar with a variety of the fields concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.
Qualifications
Position Description:
Skill/Ability Knowledge:
Must have the technical ability to provide desk side support for computer and printer hardware, common software applications, Microsoft OS issues. Must be a proficient user of personal computer tools for word processing, decision support and communication. Must be skilled in problem solving techniques and supporting financial customers.
Proficiency in the following areas - Networking, VPN, Wireless. Customer Service, Ticketing system applications and multi-tasking.
Mental: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Full time, direct hire. Includes benefits, paid time off.
nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a North American headquarters in New York. Please review our website at www.nscglobal.com for more information on our organization.
Job Description
POSITION: Desktop Support Technician
JOB TYPE: Direct Hire
START DATE: IMMEDIATELY
LOCATION: Anaheim, CA
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associates degree in a related area or 1 - 3 years of experience in the field or in a related area. Familiar with a variety of the fields concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.
Qualifications
Position Description:
- Provides on-site and remote technical service support, installation, configuration and problem resolution in PC /Network environments.
- Experience with Macintosh
- Experience with upgrading from Windows 7 to 10
- Provides technical support to customers on operational or maintenance aspects of system equipment and serves as customer contact on technical and service related problems.
- Diagnoses mechanical, hardware, software and system failures using established procedures.
- Determines most cost effective repair resolution to minimize customer downtime.
- Act as the primary provider of technical support to desktop and laptop computer users for hardware, OS, and application issues to Executive/Financial Level customers.
- Monitor and update help desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.
- Function as primary point of contact and communication with customer from assignment of ticket to successful resolution of issue, including scheduling work and keeping customer aware of work status and solution progress.
- Evaluate current processes, procedures, and technology with an emphasis on identifying methods of improving effectiveness in providing support to customers.
- Coordinate support and repair activities with select third party vendors.
Skill/Ability Knowledge:
Must have the technical ability to provide desk side support for computer and printer hardware, common software applications, Microsoft OS issues. Must be a proficient user of personal computer tools for word processing, decision support and communication. Must be skilled in problem solving techniques and supporting financial customers.
Proficiency in the following areas - Networking, VPN, Wireless. Customer Service, Ticketing system applications and multi-tasking.
Mental: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Full time, direct hire. Includes benefits, paid time off.