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Independent Contractor Help Desk Technician Jobs in Rancho Cucamonga, CA

Help Desk Technician

Claremont, CA · On-site

$19.75 - $26.75/hr

Help Desk Technician Department : Technology Location : Claremont, CA/Onsite Employment Type ... Experience working in an educational environment, particularly K-12 or independent schools.

Help Desk Technician

Claremont, CA · On-site

$25 - $30/hr

Help Desk Technician Department : Technology Location : Claremont, CA/Onsite Employment Type ... Experience working in an educational environment, particularly K-12 or independent schools.

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and ... Ability to work independently and as part of a team. * Strong problem-solving skills and attention ...

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Ability to work independently and as part of a team. * Strong problem-solving skills and attention ...

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Ability to work independently and as part of a team. * Strong problem-solving skills and attention ...

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ideal candidate will possess advanced technical expertise and a strong commitment to providing top ...

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ideal candidate will possess advanced technical expertise and a strong commitment to providing top ...

Works independently to solve technical product issues and answer product configuration questions. * Develop solutions for desktop problems/issues. * Manages multiple customer issues and projects ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Help set up and configure new hardware and software for clients. * Provide support for network ... Ability to work both independently and as part of a team. * Eagerness to learn and adapt to new ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Help set up and configure new hardware and software for clients. * Provide support for network ... Ability to work both independently and as part of a team. * Eagerness to learn and adapt to new ...

Familiarity with help desk software and remote desktop tools ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...

... Technician in order to support all ITLS configuration depot needs as well as provide field related ... desk Qualifications * Years of experience: 1 year * Experience level: Entry Level Randstad is a ...

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Independent Contractor Help Desk Technician information

See Rancho Cucamonga, CA salary details

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How much do independent contractor help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for independent contractor help desk technician in Rancho Cucamonga, CA is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.54 per hour, depending on experience, location, and employer.

What is an Independent Contractor Help Desk Technician job?

An Independent Contractor Help Desk Technician provides technical support to businesses or clients on a contract basis rather than as a full-time employee. They troubleshoot hardware, software, and network issues remotely or on-site, ensuring systems run efficiently. As independent contractors, they manage their own schedules, clients, and business operations. This role requires strong problem-solving skills, IT knowledge, and customer service abilities.

What are the key skills and qualifications needed to thrive in the Independent Contractor Help Desk Technician position, and why are they important?

To excel as an Independent Contractor Help Desk Technician, you need strong troubleshooting abilities, technical expertise in computer hardware and software, and relevant experience or an IT-related certification. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow, Zendesk, or Microsoft Office Suite is commonly required. Exceptional communication, time management, and problem-solving skills set top performers apart, especially when working remotely or with diverse clients. These skills are crucial for delivering timely technical support, maintaining client satisfaction, and managing multiple assignments independently.

What are some typical responsibilities for an Independent Contractor Help Desk Technician on a daily basis?

As an Independent Contractor Help Desk Technician, your daily tasks often include responding to client support tickets, diagnosing and resolving technical issues remotely, and providing clear instructions or documentation to end users. You may also be responsible for escalating complex problems to higher-level technicians or coordinating with client IT teams to implement solutions. Because this role is typically remote and project-based, you will need to manage your workload independently and ensure prompt, professional communication with clients. Successfully handling these responsibilities helps ensure high client satisfaction and can lead to more contract opportunities.
What are the most commonly searched types of Help Desk Technician jobs in Rancho Cucamonga, CA? The most popular types of Help Desk Technician jobs in Rancho Cucamonga, CA are:
What are popular job titles related to Independent Contractor Help Desk Technician jobs in Rancho Cucamonga, CA? For Independent Contractor Help Desk Technician jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Independent Contractor Help Desk Technician jobs in Rancho Cucamonga, CA look for? The top searched job categories for Independent Contractor Help Desk Technician jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Independent Contractor Help Desk Technician jobs? Cities near Rancho Cucamonga, CA with the most Independent Contractor Help Desk Technician job openings:
Infographic showing various Independent Contractor Help Desk Technician job openings in Rancho Cucamonga, CA as of May 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $49,209 per year, or $23.7 per hour.
Help Desk Technician

Help Desk Technician

The Webb Schools

Claremont, CA • On-site

$19.75 - $26.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Position Title: Help Desk Technician
Department: Technology
Location: Claremont, CA/Onsite
Employment Type: Full-Time / Non-Exempt
Why Webb?
At The Webb Schools, our mission and values shape daily life. Grounded in the pillars to think boldly and creatively, act with honor and moral courage, lead with distinction, and serve with a generous spirit, Webb is a vibrant, purpose-driven boarding and day school community. With a 104-year legacy and a culture rooted in character, intellectual curiosity, and authentic relationships, Webb is a place where faculty and staff are empowered to do meaningful work that advances both student growth and institutional excellence.
Summary:
The Help Desk Technician provides frontline technical support to faculty, staff, students, and families at The Webb Schools. This role is responsible for resolving everyday technology issues, supporting school devices and classroom technology, assisting with student devices and loaner workflows, and helping ensure a responsive, professional support experience across campus.
The ideal candidate is service-oriented, organized, technically capable in both Windows and macOS environments, and comfortable working in a fast-paced school setting with a wide range of users and needs.
Essential Duties & Responsibilities
Specific responsibilities may include but are not limited to:
  • Provide first-line technical support for hardware, software, account access, printing, Wi-Fi, and other day-to-day technology needs.
  • Respond to, and document support requests through the school's ticketing system, maintaining accurate notes and timely follow-up.
  • Collaborate with other members of the Technology team to resolve complex issues, share knowledge, and support ongoing training and mentorship.
  • Support deployment, setup, configuration, and maintenance of faculty/staff and shared-use devices using established procedures and tools.
  • Assist with student device support, including intake, troubleshooting, loaner preparation, and basic recordkeeping.
  • Provide basic support for classroom and event technology, including displays, projectors, Apple TVs, speakers, and other common AV equipment.
  • Escalate complex technical issues appropriately, with clear documentation of troubleshooting steps already performed.
  • Assist with inventory, asset tagging, device refresh activities, returns processing, storage organization, and other lifecycle-related tasks.
  • Help identify and report suspicious emails, phishing attempts, and other basic security concerns in accordance with department procedures.
  • Contribute to user documentation, quick-reference materials, and knowledge-sharing resources for common support issues.
  • Provide courteous, patient, and professional assistance to users with varying levels of technical confidence.
Required Qualifications:
Minimum Education:
  • Highschool diploma or equivalent
Experience:
  • 1-3 years of IT support experience.
  • Proficiency in Windows and macOS support for end-user devices in a mixed environment.
  • Familiarity with productivity suites such as Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams).
  • Comfort with basic networking concepts (Wi-Fi, IP addressing, connecting to shared resources).
  • Ability to manage multiple priorities in a fast-paced academic environment
Preferred Qualifications:
Education:
  • Bachelor's degree or equivalent
Experience:
  • Experience working in an educational environment, particularly K-12 or independent schools.
  • Knowledge of classroom technology tools (Apple TVs, AV systems) and peripheral device support.
  • Experience with ticketing systems (e.g., Zendesk, Freshservice, or similar).
  • Familiarity with Canvas LMS, Blackbaud systems, and boarding school technology environments.
Core Competencies/Skills:
  • Strong commitment to customer service and ability to work effectively with a diverse school community.
  • Solid troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly.
  • Other Requirements:
  • A criminal background check is required and must be successfully completed before employment can begin.
  • Ability to sit, stand, walk, and lift up to 50 pounds.
  • Frequent use of hands for typing, device repair, and equipment handling.
  • Ability to work across multiple campus locations and in classroom settings.
  • Occasional after-hours or weekend support may be required for school events or critical system issues.
MISSION & VALUES:
Webb's mission is to provide a dynamic learning community that nurtures and inspires our students and alumni to:
  • Think boldly, mindfully, and creatively;
  • Act with honor and moral courage;
  • Lead with distinction;
  • Serve with a generous spirit.

As part of this work, we are committed to fostering an inclusive school community characterized by openness, acceptance, and empathy, where all members are valued, respected, and supported. Our community is strengthened by the diverse views, beliefs, backgrounds, and experiences of our students, faculty, staff, and alumni. Embracing diversity in all its many forms is essential to our mission to create a nurturing learning community that fosters tomorrow's leaders.
Physical Requirements:
The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this position. As prescribed by law, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Compensation & Benefits:
The estimated pay scale represents the typical pay range The Webb Schools reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate's experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale applies to the current posting only.
The Webb Schools provides a competitive and comprehensive benefits program, including medical, dental, and vision insurance; generous sick and vacation time; paid holidays; and participation in retirement programs designed to support employees throughout their careers.
Equal Opportunity Statement:
The Webb Schools are an Equal Employment Opportunity Employer. We are committed to providing equal employment opportunities and do not discriminate based on perceived or actual race, color, national or ethnic origin, religion, sex, pregnancy (or any related conditions), age, marital status, military or veteran status, medical condition, gender/identity/expression, sexual orientation, or any other characteristic protected by state or federal law.
Employment:
This position is "at-will". This means that both Webb and the hired employee have the right to terminate the employment relationship at any time, with or without advance notice, and with or without cause. There is no employment contract, actual or implied.