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Local Microsoft Help Desk Jobs in Rancho Cucamonga, CA

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and ...

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus. Benefits:

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and ... Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop ...

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are ...

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are ...

Provide day-to-day Help Desk support for end users * Troubleshoot hardware, software, and ... Familiarity with Microsoft Windows operating systems and Microsoft Office * Exposure to ticketing ...

Helpdesk Support Technician

Brea, CA · On-site

$20.75 - $28/hr

Provide day-to-day Help Desk support for end users. * Troubleshoot hardware, software, and ... Familiarity with Microsoft Windows operating systems and Microsoft Office. * Exposure to ticketing ...

Helpdesk Support Technician

Brea, CA · On-site

$20.75 - $28/hr

Provide day-to-day Help Desk support for end users. * Troubleshoot hardware, software, and ... Familiarity with Microsoft Windows operating systems and Microsoft Office. * Exposure to ticketing ...

Responsibilities Service Desk Assistant Responsibilities * Offering guidance and troubleshooting ... Familiarity with Microsoft Office Suite. Desired Qualifications Candidates should have some ...

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Helpdesk Support Technician

Whittier, CA · On-site

$22 - $22.50/hr

Log all incidents and maintain the help desk ticketing system. * Handle inbound calls and ensure ... Experience with Microsoft Navision Dynamics and Raiser's Edge (preferred but not required)

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Local Microsoft Help Desk information

See Rancho Cucamonga, CA salary details

$10

$21

$33

How much do local microsoft help desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for local microsoft help desk in Rancho Cucamonga, CA is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Rancho Cucamonga, CA?

The most popular types of Microsoft Help Desk jobs in Rancho Cucamonga, CA are:

What job categories do people searching Local Microsoft Help Desk jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Local Microsoft Help Desk jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Local Microsoft Help Desk jobs?

Cities near Rancho Cucamonga, CA with the most Local Microsoft Help Desk job openings:

Infographic showing various Local Microsoft Help Desk job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,306 per year, or $21.3 per hour.

$26.70 - $33.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Jackson Lewis rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 34 rated law firms


Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".
The Firm is seeking an independent, detail oriented individual to provide end-user desktop and telecommunications hardware and software support. The individual will provide telephone support to users and perform desk-side support as needed and directed. The Analyst will provide excellent customer service with the objective to provide immediate solutions for end user issues and requests.
Essential Functions
  • Provide exceptional customer service.
  • Provide phone support while maintaining a phone availability status of 85% or higher.
  • Provide high level application, desktop, and telecom software and hardware support with the expectation of immediate solutions for end user issues.
  • Document end user issues/requests utilizing the IT Service Desk service management application.
  • Provide end-user hardware, software, and telecommunications desk-side system support.
  • Work in conjunction with entire support staff in the successful completion of all Service Desk related projects.
  • Work toward team standards in relation to the current Service Level Objectives.
  • Provide identification/resolution for IT Infrastructure and desktop issues.
  • Furnish reports, information and/or documentation as directed by management.
  • Retain ownership of all issues/requests assigned until closure with end user agreement.
  • Assist with execution of all desktop system and voice related moves, adds, changes, and upgrades.
  • Compile/Document/Distribute new troubleshooting techniques when it would benefit the team.
  • Participate in department initiatives and represent the department as a member of the technical staff. Keep abreast of technologies in the Desktop and Telecommunications environment by attending seminars and other educational opportunities as required.
  • Computer imaging as needed and directed by IT.
  • Identify/Document reoccurring issues and present to management possible solutions as well as Suggest/Implement innovative ideas to improve the Service Desk processes.
  • Perform additional tasks as directed by management.

Qualifications/Skills Required
  • At least 2 years of Service Desk experience.
  • Excellent knowledge of MS Windows operating systems.
  • Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Exchange.
  • PC hardware proficiency (Intel/Mac/HP).
  • Experience with macOS is a plus.
  • General understanding of Incident Management and IT ticket systems. Experience with ServiceNow is a plus.
  • Excellent customer service skills, including verbal and written communication skills; as well as telephone, interpersonal, analytical and organizational skills.
  • Team player, creative, innovative, flexible & enthusiastic.
  • Ability to work independently on special assignments.
  • Law firm experience a plus.

Educational Requirements
  • Associates Degree or equivalent work experience of 2 to 4 years required.

#LI KM
For California, the expected salary range for this position is between $26.70 and $33.40. The actual compensation will be determined based on experience and other factors permitted by law.
Jackson Lewis offers a competitive benefits package that includes: • Medical, dental, vision, life and disability insurance • 401(k) Retirement Plan • Flexible Spending and Health Savings Account • Firm-paid holidays, vacation and sick time • Employee assistance program and other firm benefits.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

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