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Help Desk Associate Jobs in Crown Point, IN (NOW HIRING)

Trade Desk Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trading Desk & Client Support • Serve as a primary escalation point for complex inbound client ... Volunteer opportunities to help you give back to your communities Some of our associates' favorite ...

Trade Desk Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trading Desk & Client Support Serve as a primary escalation point for complex inbound client ... Volunteer opportunities to help you give back to your communities Some of our associates' favorite ...

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... All duties of a Front Desk Associate are maintained under the Lead title, and expectations for ...

Helpdesk Support Technician

Chicago, IL

$20.50 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred * Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred * Experience supporting ...

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently excellent hotel guest service * Handle additional ...

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently excellent hotel guest service * Handle additional ...

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently excellent hotel guest service * Handle additional ...

Showing results 21-40

Help Desk Associate information

See Crown Point, IN salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for help desk associate in Crown Point, IN is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the most commonly searched types of Help Desk jobs in Crown Point, IN?

The most popular types of Help Desk jobs in Crown Point, IN are:

What are popular job titles related to Help Desk Associate jobs in Crown Point, IN?

For Help Desk Associate jobs in Crown Point, IN, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Crown Point, IN look for?

The top searched job categories for Help Desk Associate jobs in Crown Point, IN are:

What cities near Crown Point, IN are hiring for Help Desk Associate jobs?

Cities near Crown Point, IN with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Crown Point, IN as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,364 per year, or $20.4 per hour.

Front Desk Associate Lincoln Park

Aligned Modern Health

Chicago, IL • On-site

$39K - $45K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Job description

Aligned Modern Health is changing the face of healthcare and building the leading national brand in holistic medicine. Our unique, multi-disciplinary model offers patients evidence-based solutions to a host of health challenges including BHRT/hormone issues, thyroid, autoimmunity, stress and anxiety, GI distress, metabolic disorders, infertility, musculoskeletal pain, and more. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 16 clinics across the city of Chicago and surrounding suburbs, and we offer telehealth services for Functional Medicine and BHRT across 18 states and growing! To learn more about us, please visit our website at www.alignedmodernhealth.com.

We are looking for an outstanding, personable, team and service-oriented professional to join Aligned Modern Health as a full-time Front Desk Associate/Clinic Manager at our Lincoln Park clinic in Chicago. The role pays $39,000-$45,000 per year (based on experience) ** plus annual bonus potential.**

Job Responsibilities:

  • Drive the best patient experience possible in a clean, friendly, and inviting atmosphere;
  • Act as a support partner and liaison between the patient, provider, and support team (scheduling, billing, etc.);
  • Positively contribute to the patient first, team-based culture at AMH;
  • Consistently achieve scheduling success with our patients.

Requirements:

  • Patient first attitude and ability to consistently provide 5-star service;
  • Demonstrated ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment;
  • Energetic and outgoing personality with a desire to help people - prior experience in sales, hospitality, or events a BIG plus;
  • Passionate about health and wellness;
  • High School degree required;
  • Must have flexibility for a non-traditional (Tues-Sat) schedule including some holiday, early-morning, evening, and weekend availability;
  • Ability to lift up to 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

We offer competitive compensation and unlimited opportunity with one of Chicago's most exciting and fastest growing health and wellness companies. The following are benefits for full-time employees:

  • Blue Cross Blue Shield medical plans, as well as dental and vision insurance

  • Guaranteed paid time off

  • Eligibility for short-term disability insurance and 401(k)

Aligned Modern Health is an equal opportunity employer.