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Help Desk Associate Jobs in Nevada (NOW HIRING)

Massage Heights

Spa Front Desk Associate

Henderson, NV · On-site

$16/hr

Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. Benefits/Perks • Flexible Scheduling • Growth Opportunities • Paid ...

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

European Wax Center

Front Desk Sales Associate

Reno, NV · On-site

$13/hr

As a Guest Service Associate at European Wax Center, you are the face of the brand. You're the ... You'll educate guests on our services and products, keep the front desk running smoothly, and help ...

European Wax Center

Front Desk Sales Associate

Reno, NV · On-site

$13 - $20/hr

As a Guest Service Associate at European Wax Center, you are the face of the brand. You're the ... You'll educate guests on our services and products, keep the front desk running smoothly, and help ...

Axos Bank

Sr. IT Manager

Las Vegas, NV · On-site

$130K - $150K/yr

Help Desk Operations & ITSM tools (e.g., ServiceNow) * Certifications: Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, ITIL Foundation (preferred). Axos Employee Benefits May Include:

Massage Envy

Front Desk Sales Associate

Henderson, NV

$25/hr

As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised ... help you succeed. Ready to Join the Atticus Massage Envy Family? Apply Today! We are proud to be an ...

Massage Envy

Front Desk Sales Associate

Henderson, NV · On-site

$25/hr

As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised ... help you succeed. Ready to Join the Atticus Massage Envy Family? Apply Today! We are proud to be an ...

Massage Envy

Front Desk Sales Associate

Henderson, NV · On-site

$25/hr

As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised ... help you succeed. Ready to Join the Atticus Massage Envy Family? Apply Today! We are proud to be an ...

Station Casinos

Support Technician

Las Vegas, NV · On-site

Receive and address service requests from individual end users or from the help desk while meeting ... Typically requires an Associate's degree and 1 to 2 years of experience. Competencies: Computer ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Nevada

Help Desk Associate information

See Nevada salary details

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$33

How much do help desk associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for help desk associate in Nevada is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Nevada? The most popular types of Help Desk jobs in Nevada are:
What are popular job titles related to Help Desk Associate jobs in Nevada? For Help Desk Associate jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Nevada look for? The top searched job categories for Help Desk Associate jobs in Nevada are:
What cities in Nevada are hiring for Help Desk Associate jobs? Cities in Nevada with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,465 per year, or $21.9 per hour.

Analyst I Service Desk

Womble Bond Dickinson LLP

Las Vegas, NV • On-site

$45K - $83K/yr

Other

Re-posted 21 days ago

Womble Bond Dickinson rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

7th of 34 rated law firms

Job description

Womble Bond Dickinson (US) LLP seeks an on-site Service Desk Analyst for our Glendale, CA, and Las Vegas, NV office. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide. This role focuses on resolving hardware, software, and system-related issues—often in time-sensitive situations. Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience.
RESPONSIBILITIES:

  • Work as part of a distributed Service Desk team to provide technical support across a broad range of user devices, applications, and office environments.
  • Participate in a rotating after-hours and weekend on-call schedule shared across the team.
  • Provide in-person support and maintain technology operations at their designated home office, while also assisting remote users across the firm’s 29 locations.
  • Monitor local and firmwide Service Desk queues, collaborating with teammates to resolve escalated or complex technical issues.
  • Contribute to knowledge sharing by documenting procedures and proposing service delivery improvements.
  • Collaborate with other functional IT departments on projects and operational needs.
  • Coordinate setup of telephone, printers, and firm-approved software in collaboration with other team members.
  • Assist in regular conference room checks and support audio/video conferencing technologies.
  • Occasional travel required to assist with firm-related needs, including litigation and trial site support.
REQUIREMENTS:
  • Associate's degree or equivalent from a two-year college required; a four-year degree and relevant industry certifications preferred.
  • ITIL certification or demonstrated understanding preferred.
  • Strong knowledge of Microsoft Windows and Office; experience with legal-specific applications is highly valued.
  • Excellent written and verbal communication skills
  • Strong sense of teamwork, collaboration, and accountability in a distributed support model.
  • Demonstrated ability to provide responsive, professional, and user-friendly support in a high-demand environment.

This position is subject to export control laws.
COMPENSATION: The national average salary range for this role is $45,000 - $83,000. Starting salary will be determined based on location, qualifications and experience.
Womble Bond Dickinson (US) LLP will consider all qualified applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable federal, state, and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to firm policies, exercise sound judgment, effectively work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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