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Help Desk Associate Jobs in Missouri (NOW HIRING)

Atrium Hospitality

PT Front Desk Associate

Springfield, MO · On-site

$12.75 - $16.25/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... Teamwork Our associates are our family, and we provide them the resources and support needed to ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO · On-site

$12.50 - $16.25/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Branson, MO · On-site

$12.50 - $16/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO

$13.75 - $17.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO · On-site

$12.50 - $16.25/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Branson, MO

$12.50 - $16/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO · On-site

$12.50 - $16.25/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Branson, MO · On-site

$12.50 - $16/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Branson, MO

$12.50 - $16/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Kansas City, MO · On-site

$12.50 - $16.25/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

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Help Desk Associate information

See Missouri salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for help desk associate in Missouri is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Missouri? The most popular types of Help Desk jobs in Missouri are:
What are popular job titles related to Help Desk Associate jobs in Missouri? For Help Desk Associate jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Missouri look for? The top searched job categories for Help Desk Associate jobs in Missouri are:
What cities in Missouri are hiring for Help Desk Associate jobs? Cities in Missouri with the most Help Desk Associate job openings:
Help Desk Associate jobs near you

IT Help Desk Analyst

Hogan Transportation

Saint Louis, MO

Full-time

Re-posted 8 days ago

Hogan Truck Leasing rating

7.2

Company rating: 7.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

112th of 173 rated vehicle equipment hire

Job description

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

Provides technical assistance to computer users, both local and remote. Answers questions or resolves computer problems for employees in person, or via telephone or electronically. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Able to work and make decisions under specific supervision. Follows detailed instructions. Actions impact individual tasks and milestones. Applies practical application of technical principles, theories, and concepts.

Essential Duties and Responsibilities

  • Resolves more complex and/or high priority problems.
  • Develops training materials and procedures.
  • Oversees the daily performance of computer systems.
  • Answers user inquiries regarding computer software or hardware operation to resolve problems.
  • Enters commands and observes system functioning to verify correct operations and detect errors.
  • Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Trains users, as applicable, regarding software or hardware functionality.
  • Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job.
  • Participate in after hours on-call rotation to ensure night and weekend crews are properly supported.
  • Reads technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Prepares evaluations of software or hardware and recommends improvements or upgrades.
  • Maintains knowledge of hardware and software through trade magazines and technical manuals or by attending conferences/ seminars.
  • Inspects equipment and reads order sheets to prepare for delivery to users.
  • Modifies and customizes commercial programs for internal needs.
  • Configures systems and setup, both hardware and software.
  • Follows strict IT security policies.
  • Engages in in depth research and troubleshooting to resolve technical issues.
  • Performs other duties as assigned.

Requirements

  • HS Diploma required, Associates/Bachelors in technical field preferred
  • Practical work experience in a professional setting is required.
  • Must be able to work independently and take initiative
  • Strong customer service orientation
  • Good verbal and written communications skills
  • Proficient with Microsoft Operating Systems and PC Hardware

What Hogan Truck Leasing employees say

Pay

Benefits

Hours and flexibility

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