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Help Desk Associate Jobs in Raymore, MO (NOW HIRING)

Trade Desk Associate

Overland Park, KS

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Trade Desk Associate

Overland Park, KS · On-site

$17.50 - $23.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Trade Desk Associate

Kansas City, MO

$18 - $24.50/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Front Desk Associate

Kansas City, MO

$13.75 - $17.50/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

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Help Desk Associate information

See Raymore, MO salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for help desk associate in Raymore, MO is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Raymore, MO? The most popular types of Help Desk jobs in Raymore, MO are:
What are popular job titles related to Help Desk Associate jobs in Raymore, MO? For Help Desk Associate jobs in Raymore, MO, the most frequently searched job titles are:
What cities near Raymore, MO are hiring for Help Desk Associate jobs? Cities near Raymore, MO with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in Raymore, MO as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,841 per year, or $21.6 per hour.

$19.25 - $26/hr

Full-time

Re-posted 7 days ago


Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions - this is the position for you!

Daily Responsibilities:  

Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner.

Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.

Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction.

Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system.

Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs).


Qualifications

1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree

Microsoft Certified Windows 7, Configuring (70-680)

Experience in a Call Center or Service Desk Environment- Required

High School Diploma


Additional Information

Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered "yes" to any of these questions - this is the Medical Office Admin position for you!

If you are interested, reach out to me at 407-434-0381.

The greatest compliment to our business is a referral.If you know of someone looking for a new opportunity, please pass along my contact information!



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About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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