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Help Desk Assistant Jobs in Baton Rouge, LA (NOW HIRING)

Petco

Veterinary Assistant

Baton Rouge, LA · On-site

$15 - $19/hr

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Provide backup phone and front desk support as needed Nature of Supervision In all activities ...

Petco

Veterinary Assistant

Baton Rouge, LA · On-site

$15 - $19/hr

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Provide backup phone and front desk support as needed Nature of Supervision In all activities ...

Lifetime Roofing

Sales Assistant

Baton Rouge, LA · On-site

$15K - $35K/yr

With deep local roots and a reputation for quality, we take pride in helping homeowners protect ... Those looking for a desk job * Anyone unwilling to knock on doors and handle rejection * People ...

Lifetime Roofing

Sales Assistant

Gonzales, LA · On-site

$15K - $35K/yr

With deep local roots and a reputation for quality, we take pride in helping homeowners protect ... Those looking for a desk job * Anyone unwilling to knock on doors and handle rejection * People ...

Just Kids Dental

Pediatric Dental Assistant

Baton Rouge, LA

$14 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Occasionally assist the front desk with patient scheduling. Shift/ Scheduling: This is a full time ... Help us make a difference in the lives of underserved children and contribute to their improved ...

CLUB4 FITNESS

Assistant General Manager

Baton Rouge, LA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... The Assistant General Manager will support the General Manager to help lead and support a team ...

CLUB4 Fitness

Assistant General Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... The Assistant General Manager will support the General Manager to help lead and support a team ...

DIHO Consulting USA

Adminsitrative Clerk

Geismar, LA · On-site

$18 - $23.25/hr

This position will begin as a receptionist and administrative support role, helping with daily ... Prior receptionist, administrative assistant, office assistant, or front desk experience

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All JobsHelp Desk JobsHelp Desk Assistant JobsHelp Desk Assistant Jobs in Baton Rouge, LA

Help Desk Assistant information

See Baton Rouge, LA salary details

$9

$20

$31

How much do help desk assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for help desk assistant in Baton Rouge, LA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

More about Help Desk Assistant jobs

What are the most commonly searched types of Help Desk jobs in Baton Rouge, LA?

The most popular types of Help Desk jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Help Desk Assistant jobs?

Cities near Baton Rouge, LA with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,637 per year, or $20 per hour.

GUEST SERVICE REPRESENTATIVE

Dimension Hospitality

Baton Rouge, LA • On-site

$13.50/hr

Other

Re-posted 18 days ago

Job description

Guest Service Representative

Baton Rouge, LA 70808

Overview

Salary Range $13.50 Hourly Position Type Full Time Job Shift Any

Description

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends

Apply