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Health Unit Coordinator Jobs in Springfield, MA (NOW HIRING)

Encompass Health

Unit Secretary

Ludlow, MA

$44K - $54K/yr

Join Encompass Health as a Unit Secretary, playing a pivotal role in supporting the nursing unit to ... Your coordination skills will boost unit efficiency, contributing to the delivery of safe, high ...

Valley Health Systems

Scheduling Coordinator

Holyoke, MA · On-site

$17.50 - $22/hr

... health system. Typically, a new hire can expect a starting salary somewhere in the lower part of ... Initiates, coordinates, and monitors staffing schedules in relation to patient/unit activity and ...

Valley Health Systems

Scheduling Coordinator

Holyoke, MA · On-site

$17.50 - $22/hr

... health system. Typically, a new hire can expect a starting salary somewhere in the lower part of ... Initiates, coordinates, and monitors staffing schedules in relation to patient/unit activity and ...

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All JobsHealth Unit JobsHealth Unit Coordinator JobsHealth Unit Coordinator Jobs in Springfield, MA

Health Unit Coordinator information

See Springfield, MA salary details

$12

$19

$30

How much do health unit coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for health unit coordinator in Springfield, MA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.06 per hour, depending on experience, location, and employer.

What is a health unit coordinator?

Health Unit Coordinators, also known as unit secretaries or ward clerks, are administrative professionals who support the daily operations of healthcare units such as hospital wards or clinics. They are responsible for managing patient records, coordinating communication between medical staff, scheduling appointments, and handling clerical tasks. Their work helps ensure that healthcare providers can focus on patient care by keeping the unit organized and running smoothly. Health Unit Coordinators play a key role in maintaining efficient and effective healthcare delivery.

What does a health unit coordinator do?

As a health unit coordinator (HUC), your primary responsibilities are to maintain medical records, coordinate patient admissions, transfers, and discharges, and triage incoming information. You also handle input of computer data, collaborate with the nursing coordinator, assist with bed placement, and complete administrative duties. You greet patients and visitors, gather appropriate information, document data in electronic medical records, and support other staff members as needed. The health unit coordinator also reviews office inventory and orders supplies and works fax machines, the paging system, and a nurse call system if necessary.

What are the key skills and qualifications needed to thrive as a health unit coordinator, and why are they important?

To thrive as a Health Unit Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically gained through a certificate or associate's degree. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is commonly required. Excellent interpersonal communication, multitasking, and problem-solving abilities help you manage patient information and coordinate effectively with healthcare staff. These skills are essential to ensure smooth unit operations, accurate record-keeping, and efficient patient care delivery.

What are some common challenges health unit coordinators face when managing communication within a healthcare team?

Health Unit Coordinators often navigate the challenge of facilitating clear communication among nurses, physicians, patients, and administrative staff. Coordinating messages, managing multiple phone calls, and accurately relaying information in a fast-paced environment require strong organizational skills and attention to detail. Miscommunication can impact patient care, so HUCs must remain calm under pressure, utilize hospital communication systems effectively, and clarify unclear instructions promptly. Building positive relationships with the healthcare team helps streamline processes and ensures patient needs are met efficiently.

What is the difference between Health Unit Coordinator vs Medical Secretary?

AspectHealth Unit CoordinatorMedical Secretary
CredentialsHigh school diploma or equivalent; certification often preferredHigh school diploma; medical secretary certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, healthcare organizations
Primary ResponsibilitiesManaging patient flow, coordinating communication, supporting healthcare staffScheduling appointments, managing correspondence, medical billing

While both roles support healthcare operations, the Health Unit Coordinator focuses on patient flow and communication within hospital units, whereas the Medical Secretary handles administrative tasks like scheduling and billing in various healthcare settings.

Do you need experience to be a health unit coordinator?

While prior experience is not always required to become a health unit coordinator, having knowledge of medical terminology, administrative skills, and familiarity with hospital systems can be beneficial. Many employers provide on-the-job training or require certification in healthcare administration or medical office procedures.
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Health Unit Coordinator jobs near you
Infographic showing various Health Unit Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,825 per year, or $19.6 per hour.

Behavioral Health Admissions Department Coordinator

Valley Health Systems

Holyoke, MA • On-site

$38.08 - $60.64/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Holyoke Medical Center is searching for a Behavioral Health Admissions Department Coordinator to assist in the management of patient care and supervision of assigned staff and to provide safe and effective care consistent with the hospital’s mission.

Accountabilities include

  • Assisting patients in moving as safely and effectively as possible through the period of hospitalization; positive customer relations through the effective use of interdepartmental and intradepartmental communications;
  • Facilitate patient throughput to include admissions, Discharges, and external referrals. This includes collaboration with internal and external stakeholders related to patients being admitted, referred, or externally presented.
  • Coordinate admissions and referrals to maintain census of the inpatient behavioral health units at budget levels. This includes making determinations on unit acuity, patient appropriateness, and when applicable denial of presented patients and maintenance of mandated logs related to denials.
  • Will be responsible for readmission DMH reports and DMH expedite communication.
  • Maintain availability for on call time during off hours for coordination of above tasks and others as needed for operations of the behavioral health services.

Education:

Graduate of an accredited school of nursing; BSN and Healthcare Related Masters required; or LICSW/LMHC. Certification Preferred

Licenses/Registrations:

Current license within the Commonwealth of Massachusetts as a Registered Nurse or independently licensed clinician; current certification in cardiopulmonary resuscitation; current CPI certification required.

Experience:

Three years’ experience in mental health or psychiatric nursing and 3 years of direct behavioral health hospital leadership.

We offer a competitive salary & benefit package, including:

  • low cost health insurance with no deductibles when using HMC services
  • dental and vision insurance
  • free disability and life insurance
  • generous time off policy
  • 403(b) plan
  • Up to $7000 in degree/tuition reimbursement
  • free onsite parking
  • Legal Plan
  • Pet Insurance

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