Health Information Management Assistant Jobs (NOW HIRING)

JOB POSTING
Student Health Services at UC Santa Cruz (UCSC) is seeking a Health Information Management Analyst to support the management, accuracy, and confidentiality of student health records. This role is essential in ensuring compliance, efficient workflows, and high-quality service to our campus community.
UCSC is the county's largest employer and one of the most beautiful campuses in the nation. Perched on the coast overlooking Monterey Bay, our main campus offers a stunning setting and a vibrant community where over 3,100 staff members build meaningful careers, enjoy comprehensive benefits, and contribute to a mission that makes a difference.
UCSC offers staff a comprehensive benefits package designed to support health and well-being.
Here is a sample of benefit options:

• Medical, dental, and vision insurance plans
• UC Retirement Pension Plan
• Optional life, legal, and pet insurance
• Paid holidays, plus accrued vacation and sick leave
• Discounts at UCSC recreation facilities

For details, please visit: UCnet-Benefits
Thank you for your interest in joining the UC Santa Cruz community.
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

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INITIAL REVIEW DATE (IRD)
UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link .
The IRD for this job is: 04-29-2026
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
UC Santa Cruz (UCSC) Student Health Services (SHS) is a full-service medical facility offering clinical, educational, and psychological support to UCSC students. SHS is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university's diverse campus communities through equitable access and culturally competent, high-quality programs and services.
The Primary Care Program offers primary care and same-day care services, supported by on-site radiology, a COLA-accredited clinical laboratory, and the campus pharmacy offering prescription and over-the-counter products. Counseling and Psychological Services, Case Management and Psychiatry services are available for crisis intervention, mental health support, and outreach services.
Additional departments include Student Health Outreach and Promotion (SHOP), home of the Condom Co-op, the Cove Collegiate Recovery Program (CCRP), where students receive harm-reduction and recovery services; CARE (Center for Advocacy, Resources & Empowerment) the advocacy and prevention education office that supports those who have experienced sexual assault, stalking, and dating/domestic violence; Optometry, and Student Insurance and Referral Programs.
Student Health Services employs approximately 150 staff and welcomes staff with an interest and experience working with college students with a wide range of ethnic, cultural, and gender identities.
More information can be found at healthcenter.ucsc.edu.
JOB SUMMARY
Under the general direction of the Financial/Facility/Data Info Systems Supervisor, the Health Information Management Analyst has primary responsibility for the management of health information in paper and electronic forms created and maintained by Student Health Services, including both medical and mental health services. The incumbent provides oversight and serves as the lead within the SHS Medical Records Department.
The Health Information Management Analyst utilizes knowledge of medical clinic operations to maintain the privacy, accessibility, and security of medical records, and is responsible for the facility-wide management of patient records and associated information in accordance with professional standards, legal requirements, and regulatory guidelines. The incumbent performs high-level analysis, specialization, and innovation to oversee medical records processes, with particular emphasis on designing and integrating software-based processes for data management. Functioning as an expert user of the Electronic Medical Records (EMR) system, the Health Information Management Analyst also supports SHS Clinical Information Systems and serves as a system administrator to perform software modifications and account management.
APPOINTMENT INFORMATION
Budgeted Salary: $79,200-$90,000/annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004712 (RECORDS ANL 3) - Grade 22
Travel: Never or Rarely
JOB DUTIES
60% - Health Information Management

• Responsible for the overall management, supervision and maintenance of a system for collection, processing, storage, retrieval and distribution of patient medical records/medical data in accordance with the requirements of state and federal statutes and accreditation standards.
• Maintains expert knowledge of current standards and issues in health information management.
• Responsible for making access to medical records available to meet operational requirements of all clinical and patient support services, including mental health records generated by psychological and psychiatric services.
• Has primary responsibility for analyzing and responding to subpoenas, requests for release of information, and attorney requests that contain sensitive, confidential information, statistics, and other privileged data.
• Initiates appropriate actions to ensure that the privacy, security, and physical safety of medical records are maintained in accordance with University, state, and federal regulations.
• Responsible for management of protected health information, including participation in campus-wide and system-wide policy development and implementation of HIPAA (Health Insurance Portability and Accessibility Act) compliance measures.
• Analyzes, develops, and implements policies, procedures, and systems for optimal functioning related to health information.
• Coordinates scanning, archiving, and retrieval of records from storage.
• Designs, configures, and maintains electronic systems for collecting and storing demographic and clinical information, such as consultations, notes, and laboratory results, into the medical record.
• Collaborates and consults regularly with Clinic staff and stakeholders as appropriate regarding HIM processes.
• Utilizes reports to monitor health information activity, such as unsigned notes, proper disposition of scanned documents, and role-based access.
• Conducts quarterly surveillance audits of staff access to ensure compliance with privacy and security in accordance with federal and state law and internal procedures.
• Ensures compliance with University and SHS policy and procedures.
• Promotes a professional atmosphere by monitoring work areas, solving problems, and reporting any deficits, as necessary.

20% - Information Systems Support & Administration

• Backs up the Clinical Information Systems Analyst as an expert user and system administrator of the Student Health Center Electronic Medical Record software system and associated information management systems.
• Monitors system status and performance daily, including servers, workstations, kiosks, printers, interfaces, and logs.
• Utilizes clinical and administrative knowledge to coordinate all aspects of implementation and support of the EMR.
• Assesses areas of need related to the EMR and health information practices. Evaluates, plans, and implements new features and upgrades.
• Participates in committees, task forces, meetings, and activities related to health information.
• Responds to requests for support from system users, troubleshoots, and resolves issues, interfacing with campus IT and vendor technical support as needed.
• Evaluates user requests for system access, and grants or revokes system access based on user roles.
• Provides end-user support to resolve issues with desktop support, logins, user access, application setup, and other clinical problems.
• Conducts or participates in user training, reinforces classroom education with one-on-one time with the end users, and assists with competency evaluation for EMR skills.
• Gathers data for and assists with departmental research as requested.
• Contributes to the development of policies and procedures related to health information technology and systems.

20% - Supervision

• Recruits, interviews, and selects HIM department staff.
• Provides training and support to department staff.
• Prepares/revises position descriptions.
• Writes and conducts performance evaluations; Manages improvement plans and progressive discipline, using UCSC and Student Health Services (SHS) departmental policy and procedure.
• Determines staff work schedules to optimize customer service to students, ensuring coverage of department needs for staff absences and vacations.
• Determines work assignments, monitors workloads and workflow, and adjusts assignments accordingly.
• Monitors work to ensure compliance with policy, procedure, and process.
• Leads in a manner that exemplifies excellent interpersonal communication and customer service.
• Conducts regular meetings with staff, regularly reporting to supervisor on meeting topics and outcomes.
• Recommends and provides access to required and optional training and professional development opportunities.

REQUIRED QUALIFICATIONS

• Working knowledge of electronic health record systems, data integrity standards, user workflows, and health data governance to support accurate, complete, and secure clinical documentation.
• Demonstrated expertise in EMR system administration and account management.
• High-level analytical capacity to design, innovate, and implement software-based clinical data management processes.
• Ability to organize, prioritize, and manage multiple operational responsibilities while maintaining a high level of accuracy and attention to detail in a confidential environment.
• Ability to handle sensitive and confidential information with discretion, exercise sound judgment, and apply privacy and security principles in varied situations.
• Ability to monitor data quality, conduct chart audits, analyze health information data, and prepare reports to support compliance, quality improvement, and operational decision-making.
• Demonstrated supervisory skills sufficient to effectively train, schedule, monitor attendance, performance-manage, and resolve conflict
• Ability to work collaboratively with clinical, administrative, IT, and compliance stakeholders while providing responsive, service-oriented support in a student-centered healthcare environment.
• Ability to communicate clearly and effectively in writing with patients, colleagues, and staff members.
• Excellent listening skills with the ability to receive and give clear and concise information and communicate clearly and effectively with patients, colleagues, and staff members

PREFERRED QUALIFICATIONS

• Bachelor's degree in health information administration or a related field, or 4 years of progressive experience in health information administration.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Selected candidate will be required to take a TB test within 60 days of hire.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Complete Health Insurance Portability and Accessibility (HIPAA) training within 30 days of hire.
• The selected candidate will be required to work all scheduled hours on-site.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• Will be required to comply with current Student Health Center employee health safety requirements for health care workers as defined by state and federal regulatory agencies. Current health safety requirements are discussed during interview.