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Home Depot

HDE BRANCH INSTALL MANAGER

South Plainfield, NJ · On-site

$105K - $125K/yr

The Branch Installation Manager HDE-HDI (BIM) is responsible for managing installation operations for two independent businesses and their respective job flow processes. The installed products for ...

Zigabyte Corporation

Help Desk Technician (HDI)

Montgomery, AL · On-site

$15.50 - $21/hr

Salary: Job Summary: The Field Assistance Services (FAS) team is located at Gunter AFB, Alabama. It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support for a ...

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How much do hdi jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for hdi in the United States is $56.90, according to ZipRecruiter salary data. Most workers in this role earn between $46.39 and $64.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an HDI Support Center Analyst, and why are they important?

To thrive as an HDI Support Center Analyst, you need strong troubleshooting abilities, customer service expertise, and a solid understanding of IT support principles, often backed by an HDI certification or related training. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Outstanding communication, patience, and problem-solving skills help analysts manage user expectations and resolve issues efficiently. These competencies ensure effective issue resolution, high customer satisfaction, and streamlined IT support operations.

What are some common challenges faced by HDI Support Center Analysts, and how can they effectively overcome them?

HDI Support Center Analysts often encounter challenges such as managing high volumes of support tickets, handling difficult customer interactions, and keeping up with rapidly changing technologies. To effectively overcome these hurdles, it's important to develop strong organizational skills, maintain clear communication, and leverage available knowledge bases and resources. Regular training and participation in team meetings also help analysts stay updated and collaborate efficiently with colleagues, ensuring prompt and accurate issue resolution.

What are HDI jobs?

HDI jobs refer to roles related to the Help Desk Institute (HDI), a professional association and certification body for technical support professionals. Common HDI positions include help desk analyst, support center manager, and technical support specialist. These roles focus on providing IT support, troubleshooting technical issues, and ensuring customer satisfaction through effective service management. HDI-certified professionals are recognized for their expertise in support center best practices, customer service, and IT service management. HDI jobs are found across various industries, including technology, healthcare, finance, and education.

What is the difference between Hdi vs Network Security Specialist?

AspectHdiNetwork Security Specialist
Required CertificationsCompTIA Security+, CISSP (optional)CompTIA Security+, CISSP, CEH
Work EnvironmentIT departments, insurance, or healthcare sectorsIT security teams, cybersecurity firms
Industry UsageInsurance, healthcare, IT servicesCybersecurity, IT consulting

Hdi professionals focus on healthcare data security and compliance, often working within insurance or healthcare sectors. Network Security Specialists have a broader cybersecurity role, protecting networks across various industries. While both roles require security certifications, Network Security Specialists typically have more advanced certifications like CISSP or CEH. The choice depends on whether you prefer healthcare-specific security or general cybersecurity expertise.

More about Hdi jobs
What cities are hiring for Hdi jobs? Cities with the most Hdi job openings:
What are the most commonly searched types of Hdi jobs? The most popular types of Hdi jobs are:
What states have the most Hdi jobs? States with the most job openings for Hdi jobs include:
What job categories do people searching Hdi jobs look for? The top searched job categories for Hdi jobs are:
Hdi jobs near you
Infographic showing various Hdi job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $118,357 per year, or $56.9 per hour.

Sales Coordinator- HDI Sales

Bandai Namco Toys and Collectibles America Inc.

Irvine, CA

$23 - $26/hr

Full-time

Posted 24 days ago

Job description

Sales Coordinator- HDI Sales
Sales Coordinator works directly with the sales team to ensure the item set up and asset delivery to retailers is fully executed. Focus is on meeting retailer deadlines and accuracy of information communicated internally and externally.
Sales Coordinator is responsible for working with sales team to assist with asset creation and curation of product information for retailer selling tools.
Sales Coordinator works with internal stake holders to ensure communication and processes are working effectively. Works directly with Order Management to ensure correct item numbers are shipping and Brand Strategy/BCI Teams that item set up and asset information is correct/meets retailer guidelines. Shares best practices and works with internal teams to outline, document and improve processes.
Sales Coordinator problem solves any errors in retailer systems and works directly with retailer merchant teams for resolution.
Sales Coordinator is responsible for item set up and asset delivery.
ESSENTIAL JOB FUNCTIONS

As a Sales Coordinator your job duties will include, but not be limited to:

Item and Asset Set Up
  • Establishes as the Administer of Bandai to the retailers and is responsible for maintaining the retailer interface websites and systems.
  • Seeks out and meets all retailer deadlines for retailer item set up and asset delivery.
  • Uses internal tools and applications to set up items and assets in retailer systems/websites.
  • Fills out, ensures accuracy, and communicates any manual set item and asset set up forms required by retailers.
  • Maintains outside applications to support item and asset set up and ongoing maintenance.
  • Works with 3rd party set up companies to ensure they have accurate item and asset set up information.
Development of Retailer Selling Tools
  • Works closely with Sales Director/NAM to develop retailers selling tools and decks.
  • Ensures accuracy of product information and assets.
  • Aids in design of selling tools in MS applications.
  • Works with Brand Strategy to ensure product information and assets are updated and accurate.
Process Delivery, Ownership and Training
  • Ensure the processing of receiving and communicating item set and asset delivery is accurate and efficient.
  • Work with brand strategy to ensure process implementation and suggest improvements.
  • Communicate with Order Management to confirm accuracy of items shipping to retailers.
  • Aid with training for Sales Team members on process, tools and applications where pertinent.
REQUIRED SKILLS AND ABILITIES
CORE SKILLS
Accuracy – Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.
Reliability – Consistently dependable in meeting work expectations; keeps commitments.
Judgment – Makes reasonable and defensible decisions based on relevant information.
Loyalty – Keeps confidential company information; follows company policies; seeks management approval when necessary; reports violations of company policies.
Communication – Writes and speaks with accuracy and sensitivity; outlines timing when conveying information; and respects different communication styles.
JOB-SPECIFIC SKILLS
  • Attention to Detail - Accomplish work tasks through concern for all areas involved, no matter how small the detail.
  • Computer and Application Usage - The ability to use a WINDOWS-based computer for MS Office Suite business applications such as Word, Excel and PowerPoint. Understanding of how to navigate and master retailer websites and other outside applications to support item set up and assets.
  • Problem Solving - Able to gather and interpret data to solve job-related problems; able to distinguish between causes and symptoms of problems to find viable solutions; able to work with others to collaborate on solving problems.
  • Monitoring and Control – The ability to scrutinize or systematically check work activities and direct changes.
  • Simple Math - Ability to use addition, subtraction, multiplication and division for common applications such as measuring, recording and converting data.
JOB REQUIREMENTS

EDUCATIONAL REQUIREMENTS
  • Bachelor’s degree preferred from four-year college or university or equivalent in any related field.
REQUIRED WORK EXPERIENCE
  • Experience in supporting a sales organization or a retailer merchant team in sales support or associate buying experience in a fast pace, high volume, owner operator environment.
  • Must have experience working cross functionally with the ability to problem solve and resolve customer and internal issues.
  • Experience working with ERP systems and outside applications.
  • Intermediate to advance proficiency in MS Office suites.
  • Must have strong research and problem-solving abilities.
  • Extreme attention for detail.
  • Accurate for data entry skills.
  • Highly organized.
  • Good analytical skills.
  • Ability to work independently and excel with minimal supervision.
CERTIFICATES, LICENSES, REGISTRATIONS
MENTAL, PHYSICAL, AND ENVIRONMENTAL REQUIREMENTS
WORK ENVIRONMENT
White-collar office environment.
WORKPLACE TEMPERATURE
Typical Office.
WORK CONDITIONS
Office environment.
NOISE LEVEL
Mild.
PHYSICAL SIGHT
Able to read both hardcopy and computer-based text.
LIFTING
Occasional lifting of up to 15 pounds.
PHYSICAL REQUIREMENTS
TRAVEL
Travel by car and air.
05/07/2026

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