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HDI Global Insurance Company

Local Product Leader

$140K - $160K/yr

Local Product Leader Remote Who We Are HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we ...

HDI Global Insurance Company

Change Specialist

Chicago, IL · On-site +1

$110K - $120K/yr

We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our ...

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How much do hdi jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for hdi in the United States is $56.90, according to ZipRecruiter salary data. Most workers in this role earn between $46.39 and $64.90 per hour, depending on experience, location, and employer.

What is an hdi?

HDI jobs refer to roles related to the Help Desk Institute (HDI), a professional association and certification body for technical support professionals. Common HDI positions include help desk analyst, support center manager, and technical support specialist. These roles focus on providing IT support, troubleshooting technical issues, and ensuring customer satisfaction through effective service management. HDI-certified professionals are recognized for their expertise in support center best practices, customer service, and IT service management. HDI jobs are found across various industries, including technology, healthcare, finance, and education.

What are the key skills and qualifications needed to thrive as an HDI Support Center Analyst?

To thrive as an HDI Support Center Analyst, you need strong troubleshooting abilities, customer service expertise, and a solid understanding of IT support principles, often backed by an HDI certification or related training. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Outstanding communication, patience, and problem-solving skills help analysts manage user expectations and resolve issues efficiently. These competencies ensure effective issue resolution, high customer satisfaction, and streamlined IT support operations.

What is the difference between Hdi vs Network Security Specialist?

AspectHdiNetwork Security Specialist
Required CertificationsCompTIA Security+, CISSP (optional)CompTIA Security+, CISSP, CEH
Work EnvironmentIT departments, insurance, or healthcare sectorsIT security teams, cybersecurity firms
Industry UsageInsurance, healthcare, IT servicesCybersecurity, IT consulting

Hdi professionals focus on healthcare data security and compliance, often working within insurance or healthcare sectors. Network Security Specialists have a broader cybersecurity role, protecting networks across various industries. While both roles require security certifications, Network Security Specialists typically have more advanced certifications like CISSP or CEH. The choice depends on whether you prefer healthcare-specific security or general cybersecurity expertise.

What are some common challenges faced by HDI Support Center Analysts, and how can they effectively overcome them?

HDI Support Center Analysts often encounter challenges such as managing high volumes of support tickets, handling difficult customer interactions, and keeping up with rapidly changing technologies. To effectively overcome these hurdles, it's important to develop strong organizational skills, maintain clear communication, and leverage available knowledge bases and resources. Regular training and participation in team meetings also help analysts stay updated and collaborate efficiently with colleagues, ensuring prompt and accurate issue resolution.
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Hdi jobs near you
Infographic showing various Hdi job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $118,357 per year, or $56.9 per hour.

Local Product Leader

HDI Global Insurance Company

Remote

$140K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 hours ago

Job description

Local Product Leader
Remote
Who We Are
HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. Our extensive portfolio of products and services, combined with an international network of local insurers in over 150 countries, enables us to offer comprehensive domestic and global insurance solutions for U.S.-based multinational companies.
With Xcelerate29, HDI is shaping its future by becoming a Trusted Global Player, achieving Next-level Excellence, and building a Forward-thinking Organisation. This direction helps HDI Global lead the profitable growth game as a globally connected business, raise the bar every day through stronger underwriting, claims, and investment performance, and win tomorrow by starting today with a lean, fast, resilient, and future-ready organisation. Together, these priorities support profitable growth, sustainable profitability, global consistency, digital transformation, AI acceleration, smart cost leadership, and stronger collaboration across teams and markets. They also reflect our focus on being a workplace of choice by building a future-ready workforce where people learn, grow, adapt to technology change, and contribute to long-term success.
Job Overview
The Product Owner is responsible for end-to-end ownership of one or more of HDI's commercial insurance product lines. This role translates underwriting strategy, market needs, regulatory requirements, and operational constraints into clear and actionable product direction. The Product Owner partners closely with Underwriting, Actuarial, Market Compliance, Claims, Operations, and IT to ensure products are well-defined, implemented consistently, and maintained in a controlled and sustainable manner. This role is part of HDI's Product Development Center of Excellence (PD-COE), a centralized function established to strengthen product discipline, coordination, and scalability across the organization. Product Owners will have the opportunity to influence how product strategy, governance, and execution are coordinated across the organization.
Key Responsibilities:
  • Own and maintain product requirements, priorities, and roadmap for assigned line(s) of business
  • Translate underwriting strategy and market insight into clear product objectives and requirements
  • Serve as a central point of coordination for product-related decisions
  • Support new product development from concept through launch, including feasibility assessment and implementation readiness
  • Manage ongoing product maintenance driven by underwriting needs, regulatory developments, bureau updates, claims experience, and operational considerations
  • Ensure product intent is consistently reflected across policy forms, rates, rules, underwriting guidelines, and system configuration
  • Partner with Underwriting, Actuarial, Market Compliance, Claims, Operations, and IT to ensure product changes are feasible, compliant, and executable
  • Work with Actuarial and Underwriting to define pricing parameters and monitor adherence to approved approaches
  • Coordinate timing and sequencing of product changes to minimize operational disruption and regulatory risk
  • Provide clear product specifications to support filings, system configuration, and implementation
  • Contribute to product-level reporting and dashboards, including volume, loss experience, underwriting trends, and operational impacts
  • Identify and escalate emerging risks, issues, or improvement opportunities
  • Participate in PD-COE governance processes, including intake and prioritization
  • Act as a primary point of contact for product-related questions within assigned line(s)
  • Support internal training, communication, and change management related to product updates
  • We are seeking candidates with experience in one or more of the following areas: Commercial General Liability, Commercial Property, Commercial Auto, Workers, Compensation, Inland Marine, Umbrella / Excess Casualty, Surety, Trade Credit, Aviation
Qualifications and Experience:
  • Required education: Bachelor's degree in Insurance, Business Administration, Finance, Risk Management, Actuarial Science, or a related field.
  • Required experience: 7+ years of commercial property and casualty insurance experience, including 3+ years in product management, underwriting, actuarial, product development, compliance, or a related discipline.
  • Industry knowledge: Working knowledge of commercial P amp;C policy forms, rates, rules, underwriting guidelines, bureau materials, and applicable regulatory frameworks.
  • Technical proficiency: Experience with product governance frameworks, policy administration systems, rating/configuration platforms, data analytics, reporting tools, or related implementation processes.
  • Core competencies: Strategic thinking, stakeholder management, analytical problem solving, change leadership, project prioritization, documentation, and cross-functional collaboration.
  • Communication: Strong written and verbal communication skills, including the ability to translate complex product, regulatory, operational, and technical issues into clear business direction.
  • Preferred credentials: CPCU, ARM, AU, relevant Agile/SAFe Product Owner certification, or similar insurance, risk management, product, or delivery credentials preferred.

Compensation and Benefits:
Base salary range for this position is $140,000–$160,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location.

We offer a competitive benefits package, including: 401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident amp; Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.

Additional Information:

  • HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
  • Applicants must be legally authorized to work in the United States.
  • Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited.

HDI Global Insurance Company participates in E-Verify.

Employment is contingent upon successful completion of a background check and drug screen. Testing will be conducted in compliance with applicable state and local laws.

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