ZipRecruiter

Log In

1

Hardware Customer Service Jobs (NOW HIRING)

Ace Hardware

Yard Customer Service

Fort Mohave, AZ · On-site

$15.85 - $16.35/hr

TRI-STATE ACE HARDWARE LUMBER YARD POSITION The Yard Associate's primary responsibility is to consistently providing our customers world class customer service which will support our mission of being ...

Ace Hardware

Yard Customer Service

Fort Mohave, AZ · On-site

$14.25 - $18.50/hr

TRI-STATE ACE HARDWARE LUMBER YARD POSITION The Yard Associate's primary responsibility is to consistently providing our customers world class customer service which will support our mission of being ...

Ace Hardware

Yard Customer Service

Fort Mohave, AZ · On-site

$13.75 - $18/hr

TRI-STATE ACE HARDWARE LUMBER YARD POSITION The Yard Associate's primary responsibility is to consistently providing our customers world class customer service which will support our mission of being ...

Ace Hardware

Yard Customer Service

Fort Mohave, AZ · On-site

$13.75 - $18/hr

TRI-STATE ACE HARDWARE LUMBER YARD POSITION The Yard Associate's primary responsibility is to consistently providing our customers world class customer service which will support our mission of being ...

next page

Showing results 1-20

All JobsHardware Customer Service Jobs

Hardware Customer Service information

See salary details

$9

$18

$26

How much do hardware customer service jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for hardware customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What skills do you need to work at a hardware store?

Hardware customer service roles require strong communication skills, basic knowledge of tools and building materials, and the ability to assist customers effectively. Familiarity with point-of-sale systems and safety procedures is also important, along with a willingness to learn about new products and techniques.

What is the highest paying customer service job?

In customer service roles, executive-level positions such as Customer Service Directors or Managers in large corporations tend to have the highest salaries, often exceeding $80,000 annually. Specialized roles that require technical knowledge, such as Technical Support Managers or Customer Success Managers in tech companies, can also offer higher compensation. Advanced certifications and experience typically contribute to higher pay in these roles.

How can I make 2000 a week working from home?

Hardware Customer Service roles typically pay hourly wages that may not reach $2,000 weekly unless working overtime or multiple shifts. To earn this amount, some workers supplement their income with additional part-time or freelance tech support tasks, develop specialized skills, or seek higher-paying positions within the industry. Building experience and certifications can also help increase earning potential in remote customer service roles.

What are the key skills and qualifications needed to thrive as a Hardware Customer Service representative, and why are they important?

To thrive as a Hardware Customer Service representative, you need a strong understanding of hardware products, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and product diagnostic tools is common for resolving technical issues. Excellent communication, patience, and problem-solving abilities help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, efficient issue resolution, and fostering brand loyalty.

What are some typical challenges faced by Hardware Customer Service representatives, and how can they be overcome?

Hardware Customer Service representatives often encounter challenges such as diagnosing technical issues remotely, managing customer expectations, and keeping up with frequent product updates. Successfully overcoming these challenges involves strong communication skills, a methodical approach to troubleshooting, and ongoing training on new hardware products and support tools. Collaborating closely with technical teams ensures that complex issues are resolved efficiently, while documenting solutions helps build a knowledge base for future cases.

What jobs pay 4000 a week without a degree?

Hardware customer service roles typically do not pay $4,000 a week without specialized experience or advanced skills. High-paying jobs in this field usually require technical certifications, extensive product knowledge, or management responsibilities. Most roles offer hourly wages that, even with overtime, are unlikely to reach that weekly income without significant experience or additional compensation structures.

What is the difference between Hardware Customer Service vs Technical Support Specialist?

AspectHardware Customer ServiceTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentCall centers, retail stores, online supportHelp desks, remote support, on-site troubleshooting
Employer & Industry UsageElectronics retailers, hardware manufacturersIT service providers, tech companies

Hardware Customer Service primarily focuses on assisting customers with hardware-related inquiries, troubleshooting, and product support. Technical Support Specialists often handle more technical issues, including software and network problems, requiring deeper technical knowledge. While both roles involve customer interaction and technical skills, Hardware Customer Service emphasizes product knowledge and customer communication, whereas Technical Support Specialists require broader technical expertise.

What does a Hardware Customer Service representative do?

A Hardware Customer Service representative assists customers with issues related to hardware products, such as computers, phones, or other electronic devices. Their responsibilities include troubleshooting hardware problems, processing returns or replacements, providing technical support, and answering product-related questions. They act as the main point of contact between the customer and the hardware manufacturer or retailer, ensuring customer satisfaction and resolving any concerns efficiently.
More about Hardware Customer Service jobs
What are the most commonly searched types of Hardware Customer Service jobs? The most popular types of Hardware Customer Service jobs are:
What job categories do people searching Hardware Customer Service jobs look for? The top searched job categories for Hardware Customer Service jobs are:
Hardware Customer Service jobs near you
Part Time Customer Service Sales Associate

Part Time Customer Service Sales Associate

Ace Hardware

Fulshear, TX

$10 - $16/hr

Part-time

Re-posted 28 days ago

Ace Hardware Corporation rating

6.0

Company rating: 6.0 out of 10

Based on 1,461 frontline employees who took The Breakroom Quiz

31st of 46 rated home improvement retailers

Job description

We are seeking a candidate who can begin working in May and who has open availability including weekday mornings and weekends after August. Who is outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware

experience and experience as a \do-it-yourselfer\ is a plus but not a requirement as we provide extensive training.

At Fulshear Ace Hardware, we’re independently owned and operated so helping our community is our number one priority.

Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun

environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Fulshear Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a

future, a purpose, and a community with us.

Required Knowledge Skills and Abilities

  • Retail experience with a focus on a high-level of customer service is preferred.
  • Exceptional customer service skills & the ability to help build a customer focused culture.
  • Integrity: Maintains a high standard of ethical conduct.
  • Keeps commitments, treats others with respect.
  • Shows respect for team members, builds relationships.
  • Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests and ACE corporate representatives.
  • Ability to complete tasks that require subjection to environmental conditions. Stooping, reaching, keyboarding, grasping, talking, hearing, and repetitive motion are all essential functions of the Customer Service Sales Associate position.
  • A continuous pattern of regular and prompt attendance is required.
  • Must be able to exert 60 lbs of force to move items and be on your feet 6-8 hours per day.
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays.
  • Bilingual (Spanish) verbal and written communication are a plus, but not required.

Job responsibilities may change based on the needs of the business.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear

communication. We schedule in advance, working with you so you can plan.

Learn and grow with us:

  • Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
  • Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
  • We train you from day one and the opportunities don’t stop there.

What to expect:

  • You’ll work directly with customers welcoming them, answer their questions and helping them find everything necessary to complete their project in one trip.
  • We will train you to help you be successful.
  • Like working in a fast-paced and fun environment? We are high energy so time will fly.
  • Fulshear Ace Hardware retains the right to change or assign other duties to this position.

Click through and start your journey with us now!

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

View All Ace Hardware Jobs