ZipRecruiter

Log In

1

Hardware Customer Service Jobs (NOW HIRING)

Ace Hardware

Cashier Customer Service

Great Falls, MT · On-site

$11.75 - $15.50/hr

Great Falls Ace Hardware wants to add to our team. There are exciting things happening around here ... Customer Service Project a positive representation. Greet customers entering and throughout the ...

Ace Hardware

Cashier Customer Service

Great Falls, MT

$11.75 - $15.50/hr

Great Falls Ace Hardware wants to add to our team. There are exciting things happening around here ... Customer Service • Project a positive representation. • Greet customers entering and throughout ...

Ace Hardware

Cashier / Customer Service

Georgetown, TX

$12 - $15/hr

Keith Ace Hardware is seeking Part Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Spokane Hardware Supply

Customer Service Rep

Spokane, WA · On-site

$17 - $25/hr

Spokane Hardware Supply, Inc. serves the wholesale and retail hardware markets, specializing in ... Strong customer service and communication skills, ability to meet demanding timelines, energetic ...

Ace Hardware

Cashier / Customer Service Part Time

Brady, TX

$12.25 - $16/hr

Keith Ace Hardware is seeking Part Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Cashier / Customer Service Part Time

Brady, TX

$12.25 - $16/hr

Keith Ace Hardware is seeking Part Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Customer Service Associate

Melissa, TX · On-site

$13 - $15/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Celina, TX

$12 - $14/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Melissa, TX

$13 - $15/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Celina, TX

$12 - $14/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Hardware Sales

Dayton, TN · On-site

Customer Service: • Provide a positive representation of Douglasville Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store.

TEKsystems

Desktop Support Specialist

Florham Park, NJ

$26 - $31/hr

Skills desktop, support, troubleshooting, hardware, customer service, office 365, help desk, active directory, windows, technical support, help desk support, imaging, deployment, install, printers ...

next page

Showing results 1-20

People also search for

All JobsHardware Customer Service Jobs

Hardware Customer Service information

See salary details

$9

$18

$26

How much do hardware customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for hardware customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hardware Customer Service representative, and why are they important?

To thrive as a Hardware Customer Service representative, you need a strong understanding of hardware products, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and product diagnostic tools is common for resolving technical issues. Excellent communication, patience, and problem-solving abilities help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, efficient issue resolution, and fostering brand loyalty.

What are some typical challenges faced by Hardware Customer Service representatives, and how can they be overcome?

Hardware Customer Service representatives often encounter challenges such as diagnosing technical issues remotely, managing customer expectations, and keeping up with frequent product updates. Successfully overcoming these challenges involves strong communication skills, a methodical approach to troubleshooting, and ongoing training on new hardware products and support tools. Collaborating closely with technical teams ensures that complex issues are resolved efficiently, while documenting solutions helps build a knowledge base for future cases.

What does a Hardware Customer Service representative do?

A Hardware Customer Service representative assists customers with issues related to hardware products, such as computers, phones, or other electronic devices. Their responsibilities include troubleshooting hardware problems, processing returns or replacements, providing technical support, and answering product-related questions. They act as the main point of contact between the customer and the hardware manufacturer or retailer, ensuring customer satisfaction and resolving any concerns efficiently.

What jobs make $3,000 a month without a degree?

Hardware customer service roles can pay around $3,000 a month, especially with experience or specialized technical skills. Many positions require strong communication, troubleshooting abilities, and familiarity with hardware or software, but they often do not require a college degree. Certifications or technical training can enhance earning potential in this field.

What is the difference between Hardware Customer Service vs Technical Support Specialist?

AspectHardware Customer ServiceTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentCall centers, retail stores, online supportHelp desks, remote support, on-site troubleshooting
Employer & Industry UsageElectronics retailers, hardware manufacturersIT service providers, tech companies

Hardware Customer Service primarily focuses on assisting customers with hardware-related inquiries, troubleshooting, and product support. Technical Support Specialists often handle more technical issues, including software and network problems, requiring deeper technical knowledge. While both roles involve customer interaction and technical skills, Hardware Customer Service emphasizes product knowledge and customer communication, whereas Technical Support Specialists require broader technical expertise.

More about Hardware Customer Service jobs
What are the most commonly searched types of Hardware Customer Service jobs? The most popular types of Hardware Customer Service jobs are:
What job categories do people searching Hardware Customer Service jobs look for? The top searched job categories for Hardware Customer Service jobs are:
Hardware Customer Service jobs near you
Infographic showing various Hardware Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Cashier Customer Service

Cashier Customer Service

Ace Hardware

Great Falls, MT • On-site

$11.75 - $15.50/hr

Full-time

Posted 8 days ago

Job description

Great Falls Ace Hardware wants to add to our team. There are exciting things happening around here and we are hoping you would be a great fit to be part of it all! We want individuals who truly LIKE people, want to be around people, and be part of making a person's day just a bit better! We are now looking for friendly, helpful, and efficient folks wanting to cashier. Experienced or need training? This is for you.

About

This is a local, family business known for its amazing customer service.

General Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

Project a positive representation.

Greet customers entering and throughout the store and thank customers when they are leaving the store.

Project a friendly, outgoing demeanor; work well with customers as well as associates.

Clear customer checkout lines quickly and efficiently.

Answer and monitor all calls and pages promptly, courteously and effectively.

Communicate any problem or issue that requires management assistance.

Continually build product knowledge and assist customers with store layout and product location.

Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

Follow all cash register transaction procedures.

Responsible for balancing of register drawer.

Adhere to Store Support Center program or promotion that may require implementation at the cash registers.

Participate in store and Cashier meetings.

Front End Appearance and Upkeep

Keep the front end (checkout areas and entrance doors included) neat and clean at all times. Face and dust.

Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.

Ensure forms and supplies are stocked at all times.

Assist with decorating the front end according to the Store Support Center program.

Call for cart pickups when necessary.

Inform management when merchandise returns need to be put away.

Perform all other duties as assigned.

Other Essential Requirements

MUST be available to be scheduled for any shifts during our store hours:

Monday - Saturday 7:30AM to 8:00PM

Sunday 9:00AM to 6:00PM

Experience

Customer service experience preferred. Cashier experience welcome, but not required.

Physical Demands

Standing, walking, lifting (up to 25lbs) and climbing.

Notice to Applicant about this Employer: You are applying

for a job with an independently owned cooperative member of Ace Hardware

Corporation, who operates this Ace Hardware store, not Ace Hardware

Corporation. The independent store owner

alone is responsible for and independently makes all decisions concerning

employment related matters, including hiring, firing, discipline, supervision,

staffing and scheduling. Ace Hardware

Corporation will not receive a copy of any applications submitted for this position,

and will have no control over interviews and/or hiring decisions, does not

control and is not responsible for the employment policies and practices of the

independent store owner. If hired, the independent store owner will be your

only employer. Ace Hardware Corporation is not the employer for this position.

The Ace Hardware trademarks, logos and designs are owned by Ace Hardware

Corporation and used by independent store owners under a license from Ace

Hardware Corporation.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Education:no requirementsEmployment Type: FULL_TIME
he Helpful Hardware logo

About he Helpful Hardware

Sourced by ZipRecruiter

In July of 2020, The Helpful Hardware Co. continued its pursuit of store acquisitions and purchased Ace Hardware Duncan in Goose Creek, SC. This 12,000 sqft store was the first of many store purchases of the new company. Not even a year following the purchase of Duncan, Indian Trail Hardware was purchased and converted to Ace Hardware Indian Trail in May 2021. Brookstone Ace Hardware and Southern Home & Garden were acquired toward the end of 2021. Ace Hardware Cordova was acquired in April 2022 and Westbury's Ace Hardware joined the chain of stores in December 2022, followed by Ace Hardware North Hall, Ace Hardware Bethlehem, and Ace Hardware Ladson in 2023. Totaling 18 locations in the Southeastern chain. Darin Workman, President and Co-Founder is partnered with investment firm JPB Partners out of Hanover, MD. JPB Partners provides The Helpful Hardware Co. funding for growth and oversight with a Board of Directors. With their support, The Helpful Hardware Co. continues to seek opportunities for growth and expansion in the Southeast. At The Helpful Hardware Co., we are extremely proud to be part of a tradition that dates back nearly 100 years. Today, we are stronger than ever. Our roots in the community are deep and our commitment to customer satisfaction is strong.

Industry

Hardware, plumbing and hvac wholesalers

Company size

51 - 200 Employees

Headquarters location

Cumming, GA, US

Year founded

2014

Social media

Facebook

View All he Helpful Hardware Jobs

Apply