ZipRecruiter

Log In

1

Hardware Customer Service Jobs (NOW HIRING)

Ace Hardware

Cashier / Customer Service PT

Temple, TX

$10.50 - $13.75/hr

Keith Ace Hardware is seeking Part Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Customer Service Associate

Celina, TX

$12 - $14/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Melissa, TX

$13 - $15/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Melissa, TX

$13 - $15/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Celina, TX

$12 - $14/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Hardware Sales

Dayton, TN · On-site

Customer Service: • Provide a positive representation of Douglasville Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store.

next page

Showing results 1-20

All JobsHardware Customer Service Jobs

Hardware Customer Service information

See salary details

$9

$18

$26

How much do hardware customer service jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for hardware customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What skills do you need to work at a hardware store?

Hardware customer service roles require strong communication skills, basic knowledge of tools and building materials, and the ability to assist customers effectively. Familiarity with point-of-sale systems and safety procedures is also important, along with a willingness to learn about new products and techniques.

What is the highest paying customer service job?

In customer service roles, executive-level positions such as Customer Service Directors or Managers in large corporations tend to have the highest salaries, often exceeding $80,000 annually. Specialized roles that require technical knowledge, such as Technical Support Managers or Customer Success Managers in tech companies, can also offer higher compensation. Advanced certifications and experience typically contribute to higher pay in these roles.

How can I make 2000 a week working from home?

Hardware Customer Service roles typically pay hourly wages that may not reach $2,000 weekly unless working overtime or multiple shifts. To earn this amount, some workers supplement their income with additional part-time or freelance tech support tasks, develop specialized skills, or seek higher-paying positions within the industry. Building experience and certifications can also help increase earning potential in remote customer service roles.

What are the key skills and qualifications needed to thrive as a Hardware Customer Service representative, and why are they important?

To thrive as a Hardware Customer Service representative, you need a strong understanding of hardware products, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and product diagnostic tools is common for resolving technical issues. Excellent communication, patience, and problem-solving abilities help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, efficient issue resolution, and fostering brand loyalty.

What are some typical challenges faced by Hardware Customer Service representatives, and how can they be overcome?

Hardware Customer Service representatives often encounter challenges such as diagnosing technical issues remotely, managing customer expectations, and keeping up with frequent product updates. Successfully overcoming these challenges involves strong communication skills, a methodical approach to troubleshooting, and ongoing training on new hardware products and support tools. Collaborating closely with technical teams ensures that complex issues are resolved efficiently, while documenting solutions helps build a knowledge base for future cases.

What jobs pay 4000 a week without a degree?

Hardware customer service roles typically do not pay $4,000 a week without specialized experience or advanced skills. High-paying jobs in this field usually require technical certifications, extensive product knowledge, or management responsibilities. Most roles offer hourly wages that, even with overtime, are unlikely to reach that weekly income without significant experience or additional compensation structures.

What is the difference between Hardware Customer Service vs Technical Support Specialist?

AspectHardware Customer ServiceTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentCall centers, retail stores, online supportHelp desks, remote support, on-site troubleshooting
Employer & Industry UsageElectronics retailers, hardware manufacturersIT service providers, tech companies

Hardware Customer Service primarily focuses on assisting customers with hardware-related inquiries, troubleshooting, and product support. Technical Support Specialists often handle more technical issues, including software and network problems, requiring deeper technical knowledge. While both roles involve customer interaction and technical skills, Hardware Customer Service emphasizes product knowledge and customer communication, whereas Technical Support Specialists require broader technical expertise.

What does a Hardware Customer Service representative do?

A Hardware Customer Service representative assists customers with issues related to hardware products, such as computers, phones, or other electronic devices. Their responsibilities include troubleshooting hardware problems, processing returns or replacements, providing technical support, and answering product-related questions. They act as the main point of contact between the customer and the hardware manufacturer or retailer, ensuring customer satisfaction and resolving any concerns efficiently.
More about Hardware Customer Service jobs
What are the most commonly searched types of Hardware Customer Service jobs? The most popular types of Hardware Customer Service jobs are:
What job categories do people searching Hardware Customer Service jobs look for? The top searched job categories for Hardware Customer Service jobs are:
Hardware Customer Service jobs near you
Cashier / Customer Service PT

Cashier / Customer Service PT

Ace Hardware

Temple, TX

$10.50 - $13.75/hr

Full-time

Posted 17 days ago

Ace Hardware Corporation rating

6.0

Company rating: 6.0 out of 10

Based on 1,461 frontline employees who took The Breakroom Quiz

31st of 46 rated home improvement retailers

Job description

Keith Ace Hardware is seeking Part Time Cashiers to join our team!

Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling is a plus, but not required. Our team is focused on service. Realizing that our customers have choices in where they shop, we strive to create a comfortable and welcoming environment and our cashiers are the first and last impressions in our store. This position is best suited for applicants that enjoy working with people and thrive on building relationships. With convenient hours, this is a great position to maintain a healthy work / life balance. No late nights or graveyard shifts here! Advancement opportunities are available within our rapidly growing, independently owned organization.

Daily responsibilities will include:

  • Greeting guests and offering assistance
  • Communicating on radio headsets to match customer needs with a knowledgeable Sales Associate
  • Handling customer transactions at point of sale
  • Answering telephones
  • Shelf conditioning
  • Maintaining the checkout areas
  • You’ll be on your feet for most of your shift

Benefits and perks

  • Employee discounts on product
  • Perkspot discounts on services and products
  • Free uniform shirts, vests, and more
  • Paid training
  • Flexible schedule and convenient hours

We love to learn and training is provided to help us better assist our customers as well as increase confidence for your own home projects! Tools to help you make Ace the Helpful Place are available one on one, in team huddles, Company meetings, and online to ensure you have access to a future career path to meet your personal goals.

If you like home projects and enjoy helping others, then we are looking for you!

Keith Ace Hardware is an independently owned, growing 19 store chain that strives to be the most helpful Home Improvement experience in our markets. Locally owned for over 40 years, we offer a family type atmosphere in our work environment while having worldwide resources available through our affiliation with Ace Hardware.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

Click through and start your journey with us now!

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor!

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

View All Ace Hardware Jobs