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Hvac Customer Service Jobs (NOW HIRING)

The HVAC Depot

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HVAC Technician

San Antonio, TX · On-site

$62K - $83K/yr

We provide residential and commercial HVAC services throughout the San Antonio area and are looking for technicians who take pride in quality workmanship, professionalism, and customer service.

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

Andy Lewis Heating and Air, LLC

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HVAC Customer Service Representative / Dispatcher

Cumming, GA · On-site

$45K - $55K/yr

GREAT LOCAL HVAC Company looking for a career-oriented individual searching for a full-time HVAC Customer Service Representative with the following qualifications: Able to multitask , accurate data ...

ASI Hastings

HVAC Maintenance Trainee

San Diego, CA

$50/hr

NOTE - Heavy Customer Service - In Home Residential HVAC (Hourly + Commission Role) After training you will be able to: * Customer Interaction: In-home sales, suggest products and services as ...

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How much do hvac customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hvac Customer Service position, and why are they important?

To thrive as an HVAC Customer Service representative, you need a solid understanding of HVAC terminology, troubleshooting basics, and experience with customer support, often supported by a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) systems, dispatch software, and sometimes knowledge of scheduling and billing programs is typically required. Strong communication, patience, and problem-solving skills are valuable soft skills that help you excel in this role. These abilities ensure you can efficiently address customer inquiries, coordinate with technicians, and maintain high levels of customer satisfaction.

What is an HVAC Customer Service job?

An HVAC Customer Service job involves assisting customers with inquiries related to heating, ventilation, and air conditioning (HVAC) systems. Responsibilities often include scheduling service appointments, troubleshooting basic issues, processing orders, and providing general support to clients. Professionals in this role communicate with customers via phone, email, or in person to ensure their HVAC concerns are addressed efficiently. Strong problem-solving and communication skills are essential for success in this position.

What is the highest paying job in customer service?

In customer service, senior roles such as Customer Service Manager or Director often have the highest salaries, especially in industries like technology, finance, or healthcare. These positions typically require extensive experience, leadership skills, and sometimes specialized certifications, and they can offer six-figure compensation in large organizations.

What are the typical daily responsibilities of someone working in HVAC Customer Service?

As an HVAC Customer Service representative, your typical day involves answering customer calls, assisting with scheduling service appointments, providing information on HVAC products or warranties, and coordinating between customers and field technicians. You may also handle billing questions, troubleshoot basic issues over the phone, and document all interactions in customer management systems. This role requires multitasking and clear communication, as you’ll often serve as the main point of contact for customers seeking timely HVAC support. Your efforts play a key role in ensuring smooth operations and a positive customer experience.

More about HVAC Customer Service jobs
What cities are hiring for Hvac Customer Service jobs? Cities with the most Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Hvac Customer Service jobs? States with the most job openings for Hvac Customer Service jobs include:
What job categories do people searching Hvac Customer Service jobs look for? The top searched job categories for Hvac Customer Service jobs are:
HVAC Customer Service jobs near you
Infographic showing various Hvac Customer Service job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
HVAC Service Technician

HVAC Service Technician

HORIZON HEATING & AIR CONDITIONING

Anaheim, CA • On-site

$25 - $40/hr

Full-time

Medical, Vision, Retirement, PTO

Posted 7 days ago

Job description

Horizon Heating & Air Conditioning, Inc has been in business in Orange County since 1992. We provide services to residential and commercial businesses..

Responsibilities:
- Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems
- Perform routine maintenance on HVAC systems to ensure optimal performance
- Diagnose and troubleshoot HVAC system issues
- Install and connect HVAC equipment, including ductwork, pipes, and electrical components
- Test HVAC systems to ensure proper functionality
- Provide excellent customer service by addressing customer concerns and answering questions

-Must have and maintain a clean driving record.

Skills:
- Strong mechanical knowledge and aptitude
- Experience with HVAC systems and equipment
- Ability to use hand tools and power tools effectively
- Excellent problem-solving skills to diagnose and resolve HVAC system issues
- Strong attention to detail to ensure accurate installation and repairs

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the employer.

Job Type: Full-time

Pay: $25.00- $40.00 per hour

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Experience:

  • HVAC: minimum 3 years experience required