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Hvac Customer Service Jobs (NOW HIRING)

Ellson HVAC

HVAC Service Technician

The Dalles, OR · On-site

$51K - $71K/yr

We are committed to improving the quality of life for both our customers and employees through ... Position Summary The HVAC Service Technician is responsible for diagnosing, repairing, maintaining ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Altoona, IA · On-site

$16.50 - $20.50/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Des Moines, IA · On-site

$16.50 - $20.75/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Ankeny, IA · On-site

$16 - $20/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Urbandale, IA · On-site

$16 - $20/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

Snyder Air Conditioning Plumbing and Electrical

Be Seen First

HVAC Service Tech

Jacksonville, FL · On-site

$50K - $100K/yr

Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...

Snyder Air Conditioning Plumbing and Electrical

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HVAC Service Tech

Ocala, FL · On-site

$75K - $100K/yr

Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...

Energy Attic

Residential HVAC Technician

Richardson, TX · On-site

$25 - $30/hr

Our goal is simple: deliver exceptional HVAC service while building long-term relationships with both our customers and our team. Position Overview Energy Attic is hiring an experienced Residential ...

Lakes Region HVAC

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Experienced HVAC Service Technician

Salem, NH · On-site

$35 - $60/hr

This role is ideal for a skilled technician with strong troubleshooting ability, professional customer service skills, and hands-on HVAC field experience. The right candidate will be comfortable ...

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How much do hvac customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hvac Customer Service position, and why are they important?

To thrive as an HVAC Customer Service representative, you need a solid understanding of HVAC terminology, troubleshooting basics, and experience with customer support, often supported by a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) systems, dispatch software, and sometimes knowledge of scheduling and billing programs is typically required. Strong communication, patience, and problem-solving skills are valuable soft skills that help you excel in this role. These abilities ensure you can efficiently address customer inquiries, coordinate with technicians, and maintain high levels of customer satisfaction.

What is an HVAC Customer Service job?

An HVAC Customer Service job involves assisting customers with inquiries related to heating, ventilation, and air conditioning (HVAC) systems. Responsibilities often include scheduling service appointments, troubleshooting basic issues, processing orders, and providing general support to clients. Professionals in this role communicate with customers via phone, email, or in person to ensure their HVAC concerns are addressed efficiently. Strong problem-solving and communication skills are essential for success in this position.

Can I make 200K doing HVAC?

HVAC customer service roles typically do not reach a $200,000 annual salary, as these positions usually have lower pay scales. High earnings in HVAC are more common for experienced technicians or contractors with specialized skills, certifications, and a strong customer base, often working overtime or running their own business. Salary potential depends on factors like location, experience, and business size.

What position in HVAC pays the most?

In HVAC, senior roles such as HVAC project managers, service managers, or specialized technicians like HVAC engineers tend to have the highest salaries. These positions often require advanced certifications, extensive experience, and strong technical or managerial skills, leading to higher compensation compared to entry-level roles.

What is HVAC customer service?

HVAC customer service involves assisting clients with heating, ventilation, and air conditioning systems by answering questions, scheduling repairs, providing technical support, and ensuring customer satisfaction. It requires good communication skills, knowledge of HVAC systems, and often involves using service management software. Customer service representatives may work in call centers or on-site at HVAC companies.

What is the highest paying job in customer service?

In customer service, roles such as customer service managers or directors tend to have the highest salaries, often exceeding six figures with experience and industry specialization. These positions typically require strong leadership skills, industry knowledge, and sometimes certifications, and they often involve overseeing large teams or complex operations.

What are the typical daily responsibilities of someone working in HVAC Customer Service?

As an HVAC Customer Service representative, your typical day involves answering customer calls, assisting with scheduling service appointments, providing information on HVAC products or warranties, and coordinating between customers and field technicians. You may also handle billing questions, troubleshoot basic issues over the phone, and document all interactions in customer management systems. This role requires multitasking and clear communication, as you’ll often serve as the main point of contact for customers seeking timely HVAC support. Your efforts play a key role in ensuring smooth operations and a positive customer experience.

More about HVAC Customer Service jobs
What cities are hiring for Hvac Customer Service jobs? Cities with the most Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Hvac Customer Service jobs? States with the most job openings for Hvac Customer Service jobs include:
What job categories do people searching Hvac Customer Service jobs look for? The top searched job categories for Hvac Customer Service jobs are:
HVAC Customer Service jobs near you
Infographic showing various Hvac Customer Service job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Service Technician

Ellson HVAC

The Dalles, OR • On-site

$51K - $71K/yr

Full-time

Retirement, PTO

Posted 23 days ago

Job description

Immediate Opening | Residential & Commercial HVAC

Ellson HVAC | The Dalles

Pay

$25–$35 per hour + Bonus Incentives
Full-Time Position

Benefits

  • 401(k) with company matching
  • Paid Time Off (PTO)
  • 6 Paid Holidays
  • Opportunities for Advancement
  • Ongoing Training & Professional Development
  • Company-Provided Uniforms / Logo Gear
  • Supportive Team Environment
  • Steady Year-Round Work


Join a Growing Local HVAC Company

Ellson HVAC is growing rapidly and we’re actively hiring experienced HVAC Service Technicians who are motivated, dependable, and ready to build a long-term career with a company that truly values its employees.

For nearly 10 years, we’ve proudly served homeowners and businesses throughout the Columbia River Gorge with integrity, professionalism, and 5-star customer service. We are committed to improving the quality of life for both our customers and employees through sustainable solutions and a strong team culture.

If you’re looking for more than “just another HVAC job,” this is your opportunity to join a company where your work matters and your growth is supported.


Position Summary

The HVAC Service Technician is responsible for diagnosing, repairing, maintaining, and servicing residential and commercial HVAC systems while delivering exceptional customer service. Technicians will troubleshoot heating and cooling equipment, educate customers on repair and replacement options, and help maintain the high standards our customers expect from Ellson HVAC.


Responsibilities

  • Complete residential and commercial HVAC service calls
  • Diagnose and repair heating, cooling, and ventilation systems
  • Perform preventative maintenance and inspections
  • Repair or replace defective HVAC components
  • Communicate findings and recommendations clearly with customers
  • Educate customers on system performance, maintenance, and replacement options
  • Offer financing options and service agreements when appropriate
  • Maintain accurate invoices, service records, and job documentation
  • Keep company vehicle and inventory organized and clean
  • Maintain professional appearance and communication on all job sites
  • Participate in team meetings and ongoing training programs
  • Deliver outstanding customer service that leads to repeat business and referrals


Qualifications

Required

  • Valid driver’s license with clean driving record
  • EPA Certification (Core, Type I & II)
  • Strong troubleshooting and diagnostic abilities
  • Excellent communication and customer service skills
  • Ability to work independently and manage time effectively

Preferred

  • 2+ years of residential HVAC service or installation experience
  • Knowledge of local HVAC codes
  • Experience with residential and light commercial systems


What Makes Ellson Different?

At Ellson HVAC, we believe company culture matters. We work hard to create an environment where employees feel respected, supported, and set up for success.

When you join our team, you’ll enjoy:

  • A locally owned company with strong community values
  • A leadership team that genuinely cares
  • A positive, team-oriented workplace
  • Opportunities for long-term career growth
  • High-quality tools, technology, and support
  • Loyal customers and a growing service area
  • A stable company with ambitious goals


About Ellson HVAC

Ellson HVAC is a trusted heating and cooling company serving residential and commercial customers throughout Oregon and the Columbia River Gorge. We specialize in HVAC installation, repair, maintenance, and indoor comfort solutions.

Our mission is simple: improve our customers’ and employees’ quality of life while providing honest, reliable service the community can count on.


Apply Today

We are hiring immediately and looking for the right person to grow with our team.

Join a company where your skills are valued and your future matters.