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Guest Service Team Leader Jobs (NOW HIRING)

Schlotzsky's

Team Leader

Springdale, AR · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Apply Early

Schlotzsky's

Team Leader

Terrell, TX

$11 - $12/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Apply Early

Schlotzsky's

Team Leader

Wichita, KS

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Apply Early

Schlotzsky's

Team Leader

Waco, TX · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Apply Early

Schlotzsky's

Team Leader

Wichita, KS · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Marshall, TX

$11 - $13/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Whitney Center

Dining Service Team Leader

Hamden, CT · On-site

$16 - $21/hr

We value engaged team members who are committed to providing exceptional service, building ... Promote professionalism, teamwork, and hospitality standards Resident & Guest Experience * Ensure ...

Six Flags

Guest Service Team Member

Buena Park, CA · On-site

$16.90/hr

Overview: $16.90 / hour Knott's Berry Farm Guest Service Team Members hold numerous positions from Ride Operator, Food and Beverage, Gate Attendants, Park Service Attendants, Games, Merchandise and ...

Lowes Foods

Guest Service Leader PT

Little River, SC · On-site

To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards and Policies. All ...

Lowes Foods

Guest Service Leader PT

Hickory, NC · On-site

To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards and Policies. 1. ...

Alex Lee

Guest Service Leader PT

Lyman, SC · On-site

To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards and Policies. It's an ...

Target Brands, Inc.

Food Service Team Leader

Santee, CA · On-site

$24.75 - $42.05/hr

Guest service fundamentals and experience building a guest-first and freshness culture on your team ... Leading a team of hourly team members, including skills in interviewing, training, coaching ...

Target

Food Service Team Leader

Matthews, NC

$21 - $35.70/hr

Guest service fundamentals and experience building a guest-firstandfreshness cultureon your team ... Leading a team of hourly team members, including skills in interviewing, training, coaching ...

Target

Food Service Team Leader

American Fork, UT

$21.50 - $36.55/hr

Guest service fundamentals and experience building a guest-firstandfreshness cultureon your team ... Leading a team of hourly team members, including skills in interviewing, training, coaching ...

Target

Food Service Team Leader

Tampa, FL

$21.50 - $36.55/hr

Guest service fundamentals and experience building a guest-firstandfreshness cultureon your team ... Leading a team of hourly team members, including skills in interviewing, training, coaching ...

Target

Food Service Team Leader

Stevens Point, WI

$21.50 - $36.55/hr

Guest service fundamentals and experience building a guest-firstandfreshness cultureon your team ... Leading a team of hourly team members, including skills in interviewing, training, coaching ...

McDonald's

Guest Experience Leader

Edinboro, PA · On-site

As a Guest Experience Leader, you will be part of an outstanding team that delivers personalized experiences for every guest visiting the restaurant for their favorite McDonald's menu items. You will ...

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All JobsGuest Service Team Leader Jobs

Guest Service Team Leader information

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$12

$17

$20

How much do guest service team leader jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for guest service team leader in the United States is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.75 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, client services directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex client accounts.

What are the key skills and qualifications needed to thrive as a Guest Service Team Leader, and why are they important?

To thrive as a Guest Service Team Leader, you need strong customer service skills, experience in retail or hospitality, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Leadership, conflict resolution, and effective communication are standout soft skills for motivating teams and ensuring a positive guest experience. These skills and qualities are crucial for maintaining high standards of service, resolving issues efficiently, and achieving team and organizational goals.

What does a guest service lead do?

A guest service team leader oversees customer service operations, ensuring guests have a positive experience. They train and supervise staff, handle guest complaints, and coordinate service delivery to meet quality standards. Strong communication, leadership skills, and familiarity with service tools are essential for this role.

What is a team leader's salary?

A Guest Service Team Leader's salary typically ranges from $12 to $20 per hour, depending on location, experience, and the employer. Salaries may also include benefits such as paid time off and employee discounts, and the role often requires strong communication and customer service skills.

What are Guest Service Team Leaders?

Guest Service Team Leaders are professionals responsible for supervising and guiding staff who interact directly with customers or guests, typically in hospitality, retail, or service environments. They ensure that guests receive excellent service, resolve any issues or complaints, and maintain high standards of customer satisfaction. Their duties often include training team members, managing schedules, and implementing company policies to enhance the guest experience. Additionally, they often act as a liaison between guests and management, ensuring smooth operations and a positive atmosphere.

What is the role of a service team leader?

A Guest Service Team Leader oversees daily operations of the customer service team, ensuring guests receive quality service and resolving issues promptly. They often train staff, monitor performance, and coordinate with management to improve guest satisfaction in a fast-paced environment.

What are the primary challenges a Guest Service Team Leader faces when managing a diverse team during peak hours?

A Guest Service Team Leader often encounters the challenge of balancing high guest expectations with efficient team coordination, especially during peak hours. Managing a diverse group requires strong communication skills to delegate tasks effectively and quickly resolve conflicts that may arise under pressure. Additionally, ensuring consistent service quality while adapting to rapidly changing guest needs can be demanding but also rewarding. Successful leaders foster a supportive environment, encourage teamwork, and provide real-time coaching to keep operations running smoothly.
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Guest Service Team Leader jobs near you
Team Leader

Team Leader

Schlotzsky's

Springdale, AR • On-site

$12 - $14/hr

Full-time

Posted 17 days ago

Be an early applicant

Schlotzsky's rating

4.1

Company rating: 4.1 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

98th of 104 rated fast food restaurants

Job description

Schlotzsky’s: A Brand Built on Bold Flavors

Schlotzsky’s is a one-of-a-kind brand built on bold flavors, fresh ingredients, and a little bit of fun. Since 1971, we’ve been serving up our iconic sandwiches on house-made sourdough bread, along with fresh salads, pizzas, and more. With a personality as unique as our flavors, we embrace our heritage—because, after all, we’re a “Funny Name, Serious Sandwich.” Whether crafting craveable meals or delivering exceptional service, we bring passion and quality to everything we do.

Team Leader – Schlotzsky’s

Schlotzsky’s is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen and cashier departments, enforce cash control policies, and support daily checklists to maintain operational excellence. Learning and excelling in the Drive-Thru position is an essential part of this role.

Compensation: Competitive pay range $12.00–$14.00 based on experience, and location sales volume, plus advancement opportunities

Schlotzsky’s is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen and cashier departments, enforce cash control policies, and support daily checklists to maintain operational excellence. Learning and excelling in the Drive-Thru position is an essential part of this role.

Why Join Us?
  • Career Growth: Advancement opportunities available—today’s Team Leader can become tomorrow’s General Manager!
  • Competitive Pay: Earn based on experience with opportunities for raises and bonuses
  • Fun & Fast-Paced Work Environment: Work with friends in an upbeat, team-oriented atmosphere
  • Referral Bonuses: Earn rewards for bringing great people to our team
  • Paid Training: Learn valuable skills to advance your career
  • Meal Allowance: Enjoy our delicious menu at a discount
  • Positive Culture: Be part of a team that values hospitality, teamwork, and personal development
Key Responsibilities:
  • Learn and perform both kitchen and cashier duties to support shift efficiency
  • Assist with inventory control, food preparation, and service standards
  • Enforce cash control policies and assist with daily checklists
  • Lead by example in providing top-tier guest service
  • Maintain a clean and organized work environment
  • Train and mentor team members to ensure a smooth shift
  • Operate and manage Drive-Thru service with confidence
Qualifications:
  • Experience: No prior management experience required, but previous leadership responsibilities in any job are a plus
  • Leadership Skills: Ability to motivate and assist team members to maximize efficiency
  • Customer Service Focus: Strong hospitality mindset and willingness to engage with guests
  • Problem-Solving Ability: Capable of handling shift challenges with a positive attitude
  • Work Ethic: Ability to multitask, stay organized, and support management in daily operations
  • Must be at least 18 years of age.
Work Schedule & Physical Requirements:
  • Night & weekend availability required
  • Flexible scheduling for part-time and full-time roles
  • Ability to stand for extended periods and lift up to 40 lbs.
  • Fast-paced, high-energy work environment

If you’re ready to take the next step in your career and grow with a company that values people, teamwork, and excellence, apply today! We look forward to meeting you and welcoming you to the Schlotzsky’s family!

WHAT MAKE US – US?
Outside of our obviously mouthful of a name – it’s the mouthful of flavors we pack into every bite. With each bite a moment, a memory, an escape – well, at least for the time it takes to finish - and with our portions that can be a while. And never a crumb left behind, because good knows good.
Here, we find comfort in knowing our food brings you comfort – from the moment you walk in, to the moment you taste our fresh-from-scratch baked bread. And since everything is made-to-order - from sandwiches to pizza - it makes sense that we’re more deliberate food than fast food. Although, we do promise it’s worth the wait.
So, instead of giving you a long history lesson, we’ll leave you with this...
It’s been 50 years since that day on South Congress where we crafted (and perfected) our very first sandwich. And since that day – we’ve only added to our list of accomplishments.
But don’t just take our word for it – just ask our devoted fans. Like the ones that legit can’t quit our jalapeño chips or our homemade hot sauce.
What will be your thing?

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