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Guest Service Team Leader Jobs (NOW HIRING)

TOKYO JOES LLC

Service Team Leader

Parker, CO · On-site

$14.75 - $19.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Greeley, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Englewood, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Highlands Ranch, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Wheat Ridge, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Mesa, AZ · On-site

$16 - $21/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Colorado Springs, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Greeley, CO · On-site

$15.25 - $20.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Fort Collins, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Mesa, AZ

$16 - $21/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Highlands Ranch, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Denver, CO · On-site

$19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Avondale, AZ

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Westminster, CO

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Longmont, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Greeley, CO

$15.25 - $20.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

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All JobsGuest Service Team Leader Jobs

Guest Service Team Leader information

See salary details

$12

$17

$20

How much do guest service team leader jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for guest service team leader in the United States is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.75 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, client services directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex client accounts.

What are the key skills and qualifications needed to thrive as a Guest Service Team Leader, and why are they important?

To thrive as a Guest Service Team Leader, you need strong customer service skills, experience in retail or hospitality, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Leadership, conflict resolution, and effective communication are standout soft skills for motivating teams and ensuring a positive guest experience. These skills and qualities are crucial for maintaining high standards of service, resolving issues efficiently, and achieving team and organizational goals.

What does a guest service lead do?

A guest service team leader oversees customer service operations, ensuring guests have a positive experience. They train and supervise staff, handle guest complaints, and coordinate service delivery to meet quality standards. Strong communication, leadership skills, and familiarity with service tools are essential for this role.

What is a team leader's salary?

A Guest Service Team Leader's salary typically ranges from $12 to $20 per hour, depending on location, experience, and the employer. Salaries may also include benefits such as paid time off and employee discounts, and the role often requires strong communication and customer service skills.

What are Guest Service Team Leaders?

Guest Service Team Leaders are professionals responsible for supervising and guiding staff who interact directly with customers or guests, typically in hospitality, retail, or service environments. They ensure that guests receive excellent service, resolve any issues or complaints, and maintain high standards of customer satisfaction. Their duties often include training team members, managing schedules, and implementing company policies to enhance the guest experience. Additionally, they often act as a liaison between guests and management, ensuring smooth operations and a positive atmosphere.

What is the role of a service team leader?

A Guest Service Team Leader oversees daily operations of the customer service team, ensuring guests receive quality service and resolving issues promptly. They often train staff, monitor performance, and coordinate with management to improve guest satisfaction in a fast-paced environment.

What are the primary challenges a Guest Service Team Leader faces when managing a diverse team during peak hours?

A Guest Service Team Leader often encounters the challenge of balancing high guest expectations with efficient team coordination, especially during peak hours. Managing a diverse group requires strong communication skills to delegate tasks effectively and quickly resolve conflicts that may arise under pressure. Additionally, ensuring consistent service quality while adapting to rapidly changing guest needs can be demanding but also rewarding. Successful leaders foster a supportive environment, encourage teamwork, and provide real-time coaching to keep operations running smoothly.
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Guest Service Team Leader jobs near you

Guest Service Team Lead

Ben & Jerry's - Primo Partners

Athens, GA • On-site

$12 - $18/hr

Part-time

Posted 25 days ago

Job description

Guest Service Team Leader - Master of Service and Leadership

Are you ready to lead with enthusiasm and ensure every guest leaves happier? As a Guest Service Team Leader at Team Primo's Ben & Jerry's, you will play a pivotal role in our scoop shop operations, particularly when senior management is not present. This position is perfect for detail-oriented leaders who thrive in a vibrant, community-focused environment. You will guide shifts, delegate tasks, and inspire your team to excel in every interaction.

Immerse yourself in the heart of our daily operations, both in-store and during off-premise events. You'll become a flavor coach, managing guest interactions and ensuring operational excellence. This role requires a proactive approach, with a focus on maintaining high standards and fostering a supportive and energetic work culture.

Join Team Primo’s Ben & Jerry’s, where work meets fun and creativity. Established in 2008 by lifelong friends, our locally owned and operated franchise is dedicated to spreading joy through ice cream. We offer a dynamic work environment where every team member is valued and has the opportunity to grow.

Ready to become a leader in our team and make each day sweeter for everyone involved? Apply now to become a Guest Service Team Leader. We're looking for someone who is not only passionate about service but also eager to make a positive impact in the community and lead by example.

Position Overview:

  • Highlights: Leadership Development, Hands-On Training, Community Engagement
  • Job Type: Part-Time Guest Service Team Leader
  • Work Hours: Flexibility to work weekends and late nights required
  • Base Pay: Competitive Hourly Rate + Tips
  • Benefits: One free large item after each shift, complimentary birthday cake during your birthday month
  • Location: Athens, GA

Required Experience:

  • Proven ability to lead and inspire a team in a customer service setting.
  • Strong interpersonal and communication skills.
  • Enthusiasm for community involvement and upholding high service standards.