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Guest Operations Jobs (NOW HIRING)

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Onsite Hospitality Manager

Green Bay, WI · On-site

$50K - $55K/yr

Due to the nature of onsite guest operations, regular work outside of standard business hours is expected, including evenings, weekends, and holidays. Schedules are driven by business needs.

Onsite Hospitality Manager

Nashville, TN · On-site

$50K - $55K/yr

Due to the nature of onsite guest operations, regular work outside of standard business hours is expected, including evenings, weekends, and holidays. Schedules are driven by business needs.

Other important tasks, as assigned, that keep all our guest operations humming WHAT YOU NEED TO BE A HOST/COORDINATOR: * Full-service restaurant experience is helpful, but not required * Must be 18 ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Shift Lead

Norman, OK · On-site

$11.50/hr

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Overnight Manager

Norman, OK · On-site

$12/hr

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Shift Lead

Tulsa, OK · On-site

$10 - $15/hr

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

Hourly Shift CoordinatorOverview Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC ...

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Guest Operations information

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$13

$24

$39

How much do guest operations jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for guest operations in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Guest Operations role and how can they be effectively managed?

In Guest Operations, one of the main challenges is handling high guest volumes while maintaining excellent service standards. This often requires strong multitasking and problem-solving skills, especially during peak hours or special events. Effective communication and teamwork are essential to quickly resolve guest concerns and ensure a smooth operation. Being adaptable and proactive in anticipating guest needs can also help prevent issues before they arise, leading to a more positive experience for both guests and the team.

What is the highest paid position in a hotel?

In hotel operations, the highest paid positions are typically general managers or hotel directors, who oversee overall property management, staff, and guest services. These roles often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn six-figure salaries depending on the hotel's size and location.

What jobs pay 4000 a week without a degree?

Guest operations roles typically do not pay $4,000 a week without specialized skills or extensive experience. High-paying jobs in this range often require advanced skills, certifications, or experience in fields like sales, real estate, or entrepreneurship, rather than entry-level guest services positions.

How can I make 2000 a week working from home?

Guest Operations roles often involve managing guest experiences, coordinating services, and handling communications remotely. To earn $2000 weekly, one might need to work multiple shifts, take on high-paying freelance or consulting tasks, or hold a senior position with advanced skills in customer service, hospitality management, or operations. Building relevant skills, certifications, and a strong professional network can help increase earning potential in this field.

What are Guest Operations?

Guest Operations refers to the department or team in hospitality and entertainment industries responsible for ensuring a positive experience for guests. This includes managing guest check-in and check-out, addressing guest inquiries and complaints, providing information about services and amenities, and coordinating with other departments to fulfill guest needs. The goal of Guest Operations is to ensure guests have a smooth, enjoyable, and memorable experience during their stay or visit.

What is the difference between Guest Operations vs Front Desk Agent?

AspectGuest OperationsFront Desk Agent
Primary RoleOversees guest services, manages guest experience, handles reservations and complaintsChecks guests in/out, manages reservations, provides customer service at the front desk
CredentialsHospitality or hotel management experience, customer service skillsCustomer service skills, hospitality experience often preferred
Work EnvironmentHotel or resort, involves coordination with various departmentsFront desk area, direct guest interaction
Industry UsageUsed in hotels, resorts, and hospitality establishmentsCommonly used in hotels, motels, and hospitality settings

Guest Operations and Front Desk Agent roles both serve the hospitality industry and require customer service skills. Guest Operations has a broader scope, overseeing overall guest experience, while Front Desk Agents focus on check-in/out and front desk duties. Both roles often require similar credentials and work in hotel environments, but Guest Operations involves more coordination across departments.

What are guest service operations?

Guest service operations involve managing and delivering a positive experience for guests, including check-in, providing information, addressing concerns, and ensuring satisfaction. In a guest operations role, employees often use communication skills, customer service techniques, and sometimes technology tools to facilitate smooth interactions and maintain high service standards.

What are the key skills and qualifications needed to thrive in Guest Operations, and why are they important?

To thrive in Guest Operations, you need strong customer service skills, problem-solving abilities, and often a background in hospitality or related experience. Familiarity with property management systems, reservation software, and basic office tools is typically required. Excellent communication, patience, and teamwork make someone stand out in this role. These skills are crucial for ensuring positive guest experiences, efficient operations, and effective resolution of guest concerns.
More about Guest Operations jobs
What are the most commonly searched types of Guest Operations jobs? The most popular types of Guest Operations jobs are:
Infographic showing various Guest Operations job openings in the United States as of July 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

$12.77/hr

Other

Medical, Dental, Vision, PTO

Posted 23 hours ago


Job description

Host/Coordinator

Founding Farmers is currently looking for a Host/Coordinator. The successful candidate will be responsible for providing attentive service from the moment a customer enters the restaurant. Hosts lead guests to their tables, manage reservations within Open Table and communicate with front of house staff when they have a new party in their section. Hosts may also support the service team in clearing tables, rolling silverware, pre-setting tables, wiping down menus and ensuring the restrooms are clean for the guests.

Hourly pay: $12.77/hr

BENEFITS + PERKS:

  • Competitive pay
  • Health insurance plans available for as low as $130 per month after 90 days of employment
  • Dental and vision plans
  • Paid time off
  • Discounted shift meal and generous dining discount
  • Paid pregnancy and parental leave
  • Voluntary benefits: short-term disability and accident insurance
  • Free access to company massage therapist
  • Discounted gym & yoga membership
  • Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
  • Training and career growth opportunities
  • Free Employee Assistance Program with resources for legal, financial, and life needs

WHAT OUR HOST/COORDINATOR DOES:

  • Manage restaurant reservations and wait lists to accurately set guest expectations
  • Manage and monitor the restaurants reservation system using Open Table
  • Answer the restaurant phone and provide friendly service for all guest and call center inquiries
  • Greet and seat guests at their table providing exceptional hospitality
  • Assist guests in making reservations
  • Respond to guest requests and inquiries in a timely and friendly manner
  • Assist with parking validation
  • Provide directions and recommendations if guests inquire
  • Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
  • Set up dining areas to prepare for large parties and brunch buffet
  • Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
  • Are punctual and able to observe regular and consistent attendance
  • Contribute to a positive team environment
  • Other important tasks, as assigned, that keep all our guest operations humming

WHAT YOU NEED TO BE A HOST/COORDINATOR:

  • Full-service restaurant experience is helpful, but not required
  • Must be 18 years old due to service of alcohol
  • Ability to create a hospitable environment for both guests and staff
  • Excellent communication and interpersonal skills
  • Dedicated to learning our menu and operations
  • Ability to stand for extended periods of time and lift up to 50 pounds, as needed
  • Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

Farmers Restaurant Group was voted as one of the Best Places to Work across the Greater Washington, D.C. area. Our restaurants are among the most booked in the nation on OpenTable. As a Farmers Restaurant Group team member, you will be working in a lively, fast-paced work environment within a growing farmer-owned restaurant company that cares about great food and drink, thoughtful sourcing, preserving our lands and waterways for future generations, and creating a culture of never-ending learning and reinvention for our employees. No matter where you work in our company, you are on a career path with challenges and opportunities for continued professional development and growth, and we are committed to your health and overall well-being.