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Guest Operations Manager Jobs (NOW HIRING)

Mountain Sky Guest Ranch Location: Emigrant, Montana Position Summary Mountain Sky is a 95-year-old luxury guest ranch located in the heart of southwest Montana's Paradise Valley. Our entire team ...

Guest Experience Manager

Columbus, OH · On-site

$60K - $70K/yr

Floor & Guest Operations * Lead the service team during shifts, ensuring smooth floor operations ... Monitor and manage service, event flow, and guest satisfaction throughout the shift. * Handle guest ...

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Guest Operations Manager information

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$31K

$63.5K

$118.5K

How much do guest operations manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for guest operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a guest services manager do?

A guest services manager oversees the delivery of excellent customer service in hospitality or retail settings. They handle guest inquiries, resolve complaints, coordinate staff, and ensure a positive experience for visitors or customers. Strong communication skills and familiarity with service management tools are essential for this role.
What cities are hiring for Guest Operations Manager jobs? Cities with the most Guest Operations Manager job openings:
What states have the most Guest Operations Manager jobs? States with the most job openings for Guest Operations Manager jobs include:

$18/hr

Part-time

Posted 29 days ago


Job description

Part-Time HQ Guest Operations Team Member
We are looking for outgoing, reliable, and customer-focused team members to join our HQ Guest Operations Team. This role is responsible for creating an exceptional guest experience while supporting daily operations across our headquarters stations, including front desk check-in, retail sales, and guest assistance.
HQ Guest Operations team members are often the first impression of our company, so we are looking for individuals who enjoy interacting with people, thrive in a fast-paced environment, and take pride in providing outstanding hospitality.
Schedule
  • Part-Time
  • Thursday - Sunday
  • Day and evening shifts available
  • Weekend availability required

Responsibilities
  • Welcome and assist guests arriving at HQ locations
  • Check guests in for tours and verify age and identification when required
  • Answer guest questions and provide helpful information about tours and services
  • Assist guests with reservations, payments, and walk-in bookings
  • Process transactions and retail merchandise sales through the POS system
  • Maintain organized, clean, and well-stocked workstations
  • Communicate with drivers, team members, and management regarding guest updates and operational needs
  • Support guest flow, tour preparation, and station setup
  • Help maintain a fun, safe, and welcoming environment for all guests
  • Assist with end-of-shift duties including POS balancing when assigned

Qualifications
  • Must be 21 years or older
  • Valid Driver's License and reliable transportation
  • Ability to lift up to 30 lbs
  • Strong verbal communication skills
  • Customer service or hospitality experience preferred
  • Professional, polite, and well-spoken
  • Ability to work in a fast-paced, team-oriented environment
  • Must maintain strong attendance and punctuality

What Makes Someone Successful in This Role
  • Friendly and welcoming personality
  • Strong communication skills
  • Positive attitude and team mindset
  • Reliable and responsible
  • Self-motivated and hardworking
  • Professional and adaptable

Why Join Our Team
  • Fun, energetic work environment
  • Opportunity to interact with guests from around the country
  • Team-oriented culture
  • Flexible part-time schedule