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Guest Operations Manager Jobs (NOW HIRING)

Black Walnut

Operations Manager

The Woodlands, TX · On-site

$60K - $70K/yr

The Operations Manager is a leader of each store's front of the house team and is focused on all ... They must maintain positive guest relations by ensuring proper personnel levels are met each shift ...

PAH Management

Operations Manager

Baton Rouge, LA · On-site

Position Summary The Operations Manager is responsible for the day-to-day operational performance ... Guest Experience * Drive guest satisfaction by ensuring associates consistently deliver brand ...

The Commonwealth

Operations Manager

Richmond, VA

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Ensure the cleanliness and functionality of the guest rooms and the entire building * Oversee the ...

PAH Management

Operations Manager

Baton Rouge, LA

Position Summary The Operations Manager is responsible for the day-to-day operational performance ... Guest Experience * Drive guest satisfaction by ensuring associates consistently deliver brand ...

Commonwealth

Operations Manager

Richmond, VA

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Ensure the cleanliness and functionality of the guest rooms and the entire building * Oversee the ...

The Commonwealth

Operations Manager

Richmond, VA · On-site

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Ensure the cleanliness and functionality of the guest rooms and the entire building * Oversee the ...

The Commonwealth

Operations Manager

Richmond, VA · On-site

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Ensure the cleanliness and functionality of the guest rooms and the entire building * Oversee the ...

The Commonwealth

Operations Manager

Richmond, VA · On-site

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Ensure the cleanliness and functionality of the guest rooms and the entire building * Oversee the ...

Rebel Hotel Company

Operations Manager

Manhattan, NY

$73K - $75K/yr

The Operations Manager oversees the daily operation of the hotel while supporting exceptional guest experiences, operational excellence, and financial performance. This hands-on leadership role ...

Nara Hotels, Inc.

Operations Manager

El Segundo, CA · On-site

$80K/yr

This exciting destination includes spectacular guest amenities The Position: We are looking for a ... The Operations Manager is responsible for all day-to-day hotel operations, providing impactful ...

Rail City Casino

Operations Manager

Sparks, NV · On-site

By doing so, this ensures that a standard of excellence in guest service is delivered, and customer satisfaction throughout the casino is achieved and maintained. The Operations Manager has full comp ...

Rail City Casino

Operations Manager

Sparks, NV

By doing so, this ensures that a standard of excellence in guest service is delivered, and customer satisfaction throughout the casino is achieved and maintained. The Operations Manager has full comp ...

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Guest Operations Manager information

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How much do guest operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for guest operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management typically include general managers of luxury or large-scale hotels, executive directors, and regional or corporate executives, with salaries often exceeding six figures. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in hospitality management or business.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or specialized industries. Factors such as experience, location, industry, and company size influence compensation, with senior roles or those requiring advanced certifications often earning the most.

What does a guest manager do?

A Guest Operations Manager oversees guest services and ensures a positive experience for visitors. They handle guest inquiries, coordinate staff, resolve issues, and maintain service standards, often using management software and customer service skills. The role requires strong communication, problem-solving, and organizational abilities.

What is the highest paying job in hospitality management?

In hospitality management, executive roles such as General Manager, Regional Director, or Vice President typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in hospitality or business management.
What cities are hiring for Guest Operations Manager jobs? Cities with the most Guest Operations Manager job openings:
What states have the most Guest Operations Manager jobs? States with the most job openings for Guest Operations Manager jobs include:
Guest Operations Manager jobs near you

Operations Manager

Black Walnut

The Woodlands, TX • On-site

$60K - $70K/yr

Full-time

Posted 26 days ago

Job description

The Operations Manager is a leader of each store's front of the house team and is focused on all operations of the front of the house as it applies to guest relations, food, vendor relations, personnel, cleanliness, and organization. The Operations Manager reports directly to the General Manager.
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
  • Maintain cleanliness and organization of the "cashier line"
  • Place and receive orders during proper times
  • Check product for our quality standards
  • Maintain guest relations
  • Visit every table once during meal
  • Ensure all food pushed from kitchen meets expectations
  • Maintain FOH staffing levels
  • Shrink / security control
  • Schedule writing
  • Invoice Processing
  • Training and proficiency of all FOH partners
  • Ability to safely open and close the store

  • Must have high personal standards
  • Ability to lift and carry up to 50 lbs
  • Ability to be on your feet for 10-14 hours
  • Computer skills
  • Conflict management
  • Great people skills
  • Organizational skills
  • Effective time management skills
  • Written and oral communication skills
  • Sense of urgency
  • Ability to deal with upset guests
  • Quick thinker
  • Perform well under stress
  • Motivate the staff
  • Ability to teach and develop partners

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