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Guest Operations Manager Jobs in Michigan (NOW HIRING)

GOVENTURES LLC

Be Seen First

Operations Manager (Campground Guest Experience)

Roscommon, MI · On-site

$600 - $750/wk

We're hiring an Operations Manager to oversee daily campground operations while leading a team focused on delivering exceptional guest experiences from arrival to departure. This is a hands-on ...

GOVENTURES LLC

Be Seen First

Operations Manager (Campground Guest Experience)

Roscommon, MI · On-site

$600 - $750/wk

We're hiring an Operations Manager to oversee daily campground operations while leading a team focused on delivering exceptional guest experiences from arrival to departure. This is a hands-on ...

Chick-fil-A

Operations Manager

Northville, MI

$20/hr

An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil ... Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the ...

Chick-fil-A

Operations Manager

Northville, MI

$20/hr

An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil ... Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the ...

Ulta Beauty, Inc.

Operations Manager

Flint, MI

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty, Inc.

Operations Manager

Livonia, MI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty

Operations Manager

Livonia, MI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty, Inc.

Operations Manager

Flint, MI

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty

Operations Manager

Northville, MI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty

Operations Manager

Flint, MI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty, Inc.

Operations Manager

Livonia, MI

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty

Operations Manager

Southfield, MI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty, Inc.

Operations Manager

Southfield, MI

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

Ulta Beauty, Inc.

Operations Manager

Southfield, MI

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Execute the Guest Engagement Leader program flawlessly through business ownership, associate ...

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Guest Operations Manager information

What does a guest services manager do?

A guest services manager oversees the delivery of excellent customer service in hospitality or retail settings. They handle guest inquiries, resolve complaints, coordinate staff, and ensure a positive experience for visitors or customers. Strong communication skills and familiarity with service management tools are essential for this role.
What cities in Michigan are hiring for Guest Operations Manager jobs? Cities in Michigan with the most Guest Operations Manager job openings:
Guest Operations Manager jobs near you

Operations Manager (Campground Guest Experience)

GOVENTURES LLC

Roscommon, MI • On-site

$600 - $750/wk

Full-time

Retirement

Posted 2 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

At The Higgins Lake Campground, great guest experiences don’t happen by accident, they’re led.

We’re hiring an Operations Manager to oversee daily campground operations while leading a team focused on delivering exceptional guest experiences from arrival to departure.

This is a hands-on leadership role. You’ll be actively involved in the day-to-day flow of the campground, supporting your team, engaging with guests, and ensuring everything runs smoothly across the property.

If you’re someone who enjoys leading from the front, staying active, and creating great experiences for both guests and team members, this role is a strong fit.

What You’ll Do

Oversee Daily Operations

  • Manage the day-to-day flow across guest services, store, food service, activities, and grounds
  • Ensure all areas are running efficiently and aligned with standards
  • Step in where needed to support during busy times

Lead & Develop the Team

  • Supervise and support Guest Experience Team Members (our Memory Makers)
  • Provide real-time coaching, direction, and feedback
  • Help train and develop team members across multiple areas

Drive the Guest Experience

  • Ensure every guest interaction is welcoming, consistent, and high quality
  • Handle guest concerns and service recovery when needed
  • Look for opportunities to improve the overall experience

Be Present on the Grounds

  • Stay visible and engaged throughout the campground
  • Monitor cleanliness, organization, and overall atmosphere
  • Support both guests and team members in real time

What We’re Looking For

You might be a great fit if you:

  • Have experience in operations, hospitality, or team leadership
  • Are comfortable managing multiple areas at once
  • Lead by example and aren’t afraid to jump in
  • Stay calm, organized, and solution-focused under pressure
  • Enjoy working with people and building strong teams

What Makes This Role Different

  • You are both leading and doing, not just managing from a distance
  • You oversee the full guest experience, not just one department
  • You help develop team members into future leaders
  • You have a direct impact on both operations and guest satisfaction
  • You get to be outside and in nature 90% of the time

Schedule

  • Thursday through Monday required
  • Weekends and holidays required
  • Full-time seasonal role (May-October 15th)

Why Work With Us

  • Supportive, team-first environment
  • Opportunity to lead and make an impact
  • A dynamic, outdoor work setting
  • A role where no two days are the same

Compensation

• $1,500/biweekly BOE Base Salary
• Performance-based Bonuses

To Apply

If you’re excited about leading a team and running day-to-day operations in a guest-focused environment, we’d love to hear from you.

When applying, tell us:
What does great operations leadership look like in a guest-focused business?

Company Description

We are The Higgins Lake Campground built around reconnection, with nature, with family, and with the moments that matter.
Located near Higgins Lake, we provide a peaceful, outdoor setting where guests can slow down, unwind, and create lasting memories. Our property features a mix of RV sites, tent sites, and lodging options designed to create a comfortable and memorable stay.
Our team plays a key role in bringing that experience to life every day.