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Guest Operations Manager Jobs in Michigan (NOW HIRING)

An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil ... Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the ...

An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil ... Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the ...

Banquet Manager

East Lansing, MI · On-site

$56K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... food & beverage operations and delivers exceptional guest experience in high-volume event ... Manage event budgets, forecasting, inventory, and cost control to support revenue and operational ...

Banquet Manager

East Lansing, MI · On-site

$56K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... food & beverage operations and delivers exceptional guest experience in high-volume event ... Manage event budgets, forecasting, inventory, and cost control to support revenue and operational ...

Operations Supervisor

South Haven, MI · On-site

$24 - $26/hr

  • Medical

  • Retirement

The Operations Supervisor would be directly responsible for managing the Camp Concierge, Guest Experience Coordinator, and Housekeeping teams. Together with the GM and AGM, the Operations Supervisor ...

You are empowered as a store leader to make decisions that enhance the guest experience and exceed ... Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently * Utilization ...

New

You are empowered as a store leader to make decisions that enhance the guest experience and exceed ... Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently * Utilization ...

The Guest Services Manager is responsible for the strategic leadership and daily operations of the Players Club functions. This position drives guest loyalty, player engagement, retention, and ...

The Guest Services Manager is responsible for the strategic leadership and daily operations of the Players Club functions. This position drives guest loyalty, player engagement, retention, and ...

Night Auditor

Houghton, MI · On-site

$12.75 - $17/hr

... manager of guest operations. 6. Registers and processes guests promptly upon arrival and departure, to ensure guest satisfaction. 7. Demonstrates a working knowledge of all services and facilities of ...

Showing results 41-60

Guest Operations Manager information

Is a guest operations manager a high-paying job?

A guest operations manager typically earns a salary that is competitive within the hospitality industry, with pay levels varying based on location, experience, and the size of the organization. While it can be a well-paying role, it is generally considered mid to upper-middle income rather than high-paying compared to executive or specialized management positions.

What cities in Michigan are hiring for Guest Operations Manager jobs?

Cities in Michigan with the most Guest Operations Manager job openings:

PM BOH Operations Manager

Chick-fil-A

Northville, MI • On-site

$20/hr

Full-time

Re-posted 5 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,617 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants


Job description

An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Operations Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. An Operations Manager's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members and shift leaders. Operations Managers lead by example and set the tone that others will follow.

Position Type:

  • Full-time

Our Benefits Include:

  • Free employee meal while working
  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Operations Manager Responsibilities:

Food Quality and Safety

  • Ensure all food is prepared according to Chick-fil-A standards
  • Monitor holding times and maintain quality standards
  • Verify proper cooling, labeling, dating, and storage procedures
  • Ensure equipment is cleaned and sanitized according to standards
  • Maintain compliance with health department and Chick-fil-A food safety requirements
  • Food cost management

Team Leadership

  • Lead and coach kitchen team members throughout the shift
  • Provide real time coaching and accountability
  • Address performance concerns and recognize strong performance
  • Support training of new team members and leaders
  • Foster a productive and positive team culture
  • Participate operationally in day-to-day activities in high-volume, fast-paced Restaurant
  • Offer immediate and respectful response to Guest's needs
  • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging leader
  • Close, lead shifts, key holder
  • Excellent communication skills
Operational Execution
  • Manage kitchen flow during peak periods.
  • Monitor speed of service and ticket times.
  • Ensure adequate product levels and production planning.
  • Coordinate with Front of House leadership to meet guest demand.
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

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Get the full story on Breakroom


Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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