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Guest Operations Manager Jobs (NOW HIRING)

Forge Hospitality LLC

Operations Manager

Audubon, PA · On-site

$50K/yr

This leadership role is responsible for assisting in the overall management of hotel operations, driving guest satisfaction, supporting team development, and ensuring operational excellence in ...

mjh

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a passion for service, standards, and making every guest experience exceptional? Cambria Hotel Boston ...

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing the day-to-day operations of the hotel(s), ensuring efficient service delivery, guest satisfaction ...

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing the day-to-day operations of the hotel(s), ensuring efficient service delivery, guest satisfaction ...

mjh

Operations Manager

Boston, MA

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a passion for service, standards, and making every guest experience exceptional? Cambria Hotel Boston ...

KW Property Management

Operations Manager

Miami, FL

The Operations Manager works under the direction of the Director of Operations and is responsible ... Promptly communicate resident and guest concerns to Management Office. Direct all inquiries ...

HavenHouse St. Louis

Operations Manager

Saint Louis, MO · On-site

$29 - $31/hr

OPERATIONS MANAGER HavenHouse St. Louis Full-time, hourly $29.00-$31.00 per hour COMPANY ... Louis is a hospital guest house providing the comfort of home and a caring community of support to ...

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$31K

$63.5K

$118.5K

How much do guest operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for guest operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management typically include general managers of luxury or large-scale hotels, executive directors, and regional or corporate executives, with salaries often exceeding six figures. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in hospitality management or business.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or specialized industries. Factors such as experience, location, industry, and company size influence compensation, with senior roles or those requiring advanced certifications often earning the most.

What does a guest manager do?

A Guest Operations Manager oversees guest services and ensures a positive experience for visitors. They handle guest inquiries, coordinate staff, resolve issues, and maintain service standards, often using management software and customer service skills. The role requires strong communication, problem-solving, and organizational abilities.

What is the highest paying job in hospitality management?

In hospitality management, executive roles such as General Manager, Regional Director, or Vice President typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in hospitality or business management.
What cities are hiring for Guest Operations Manager jobs? Cities with the most Guest Operations Manager job openings:
What states have the most Guest Operations Manager jobs? States with the most job openings for Guest Operations Manager jobs include:
Guest Operations Manager jobs near you

Operations Manager

Rebel Hospitality New York LLC

New York, NY • On-site

$73K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Title: Operations Manager
Location:New York Manhattan Hotel (NYMA) & Hotel at Fifth Avenue - New York, NY
Reports To: Director of Operations
FLSA Status: Exempt
Work Type: On-Site, In-Person Position
Employment Type: Full-Time
Company: Rebel Hotel Company
About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability-and we're just getting started.
Position Summary: The Operations Manager oversees the daily operation of the hotel while supporting exceptional guest experiences, operational excellence, and financial performance. This hands-on leadership role partners with department leaders across hotel operations to ensure efficient service delivery, team engagement, and compliance with company and brand standards. The Operations Manager serves as Manager on Duty (MOD) as scheduled and plays a key role in driving guest satisfaction, operational consistency, and associate development. Previous supervisory experience in a unionized hotel is required.
Key Responsibilities:
Leadership Responsibilities
  • Support the daily operation of the hotel, ensuring exceptional guest service and operational excellence.
  • Lead, coach, and develop supervisors and employees while fostering a culture of accountability and teamwork.
  • Oversee Front Office, Housekeeping, Engineering, Security, and other operational departments as assigned.
  • Serve as Manager on Duty (MOD), resolving guest and operational issues promptly and professionally.
  • Promote a visible, hands-on leadership style while maintaining strong communication across departments.
  • Support recruiting, onboarding, training, and employee engagement initiatives.

Administrative Responsibilities
  • Assist in achieving operational, financial, and guest satisfaction goals through labor management and expense control.
  • Monitor operational performance and implement improvements to drive efficiency and service quality.
  • Ensure compliance with company policies, brand standards, union agreements, and all applicable regulations.
  • Partner with department leaders to maintain property standards, preventive maintenance, and safety programs.
  • Support budgeting, reporting, operational meetings, and completion of required corporate training.

Required Skills, Experience and Knowledge:
  • Minimum of 3 years of progressive hotel operations leadership experience.
  • Previous supervisory experience in a unionized hotel is required.
  • Strong knowledge of Front Office, Housekeeping, Engineering, and hotel operations.
  • Proven leadership, communication, coaching, and problem-solving skills.
  • Experience managing labor costs, operational performance, and guest satisfaction.
  • Proficient in Microsoft Office and hotel property management systems.
  • Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience.

What We Offer:
  • Competitive base salary
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Career advancement opportunities within a rapidly growing company
  • A chance to be part of the Rebel movement redefining hospitality leadership

Salary Range: $73,000 - $75,000 annually
At Rebel Hotel Company, we don't manage hotels the old way-we challenge the status quo. If you're ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.
Position Requirements
Required Skills, Experience and Knowledge:
  • Minimum of 3 years of progressive hotel operations leadership experience.
  • Previous supervisory experience in a unionized hotel is required.
  • Strong knowledge of Front Office, Housekeeping, Engineering, and hotel operations.
  • Proven leadership, communication, coaching, and problem-solving skills.
  • Experience managing labor costs, operational performance, and guest satisfaction.
  • Proficient in Microsoft Office and hotel property management systems.
  • Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience.

Full-Time/Part-Time
Full-Time
Salary Range
$73,000 - $75,000 annually
Exempt/Non-Exempt
Exempt
This position is currently accepting applications.

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