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At Rolex Jobs (NOW HIRING)

CD Peacock

Rolex Specialist

Oak Brook, IL · On-site

$33 - $38/hr

At CD Peacock, we hold the belief that a customer, akin to a rare and flawless diamond, deserves ... The Rolex Specialist will also serve as a dedicated representative of the Rolex boutique ...

Bucherer USA

Client Advisor- Rolex, Wailea

Kihei, HI · On-site

$22 - $30/hr

Client Advisor- Rolex Reports to: Store Director Division: Retail, Multi-brand OVERVIEW The Client ... At a minimum, must meet sales objectives for any given month, quarter and year. * Clearly ...

Ben Bridge Jeweler

Rolex Service Advisor

Honolulu, HI · On-site

$22 - $24/hr

The Rolex Service Advisor shares a passion for excellence in customer experience, supports our ... Positive, enthusiastic, team-spirited work style, exhibiting company core values at all times

Bucherer USA

Client Advisor- Rolex, Wailea

HI · On-site

$22 - $30/hr

Client Advisor- Rolex Reports to: Store Director Division: Retail, Multi-brand OVERVIEW The Client ... At a minimum, must meet sales objectives for any given month, quarter and year. * Clearly ...

Ben Bridge Jeweler

Rolex Service Advisor

Honolulu, HI

$22 - $24/hr

The Rolex Service Advisor shares a passion for excellence in customer experience, supports our ... Positive, enthusiastic, team-spirited work style, exhibiting company core values at all times

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How much do at rolex jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for at rolex in the United States is $25.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $34.13 per hour, depending on experience, location, and employer.

What is the typical work environment like for employees at Rolex, and how does the company foster collaboration among different teams?

At Rolex, employees typically work in a highly structured and detail-oriented environment that emphasizes precision and craftsmanship. The company is known for its collaborative culture, where cross-functional teamwork between departments such as engineering, design, quality control, and production is essential to maintaining the brand's high standards. Regular meetings, open communication channels, and a shared commitment to excellence help foster strong collaboration. New employees can expect to work alongside experienced professionals and participate in ongoing training and development programs to support their growth within the organization.

What are the key skills and qualifications needed to thrive as a watchmaker at Rolex, and why are they important?

To thrive as a watchmaker at Rolex, you need expert knowledge of horology, precision hand skills, and formal watchmaking training, often evidenced by relevant certifications like WOSTEP or SAWTA. Familiarity with specialized tools, micromechanical equipment, and computerized diagnostic systems is essential. Exceptional attention to detail, patience, and problem-solving abilities are vital soft skills for producing and repairing luxury timepieces. These competencies ensure the highest standards of quality, craftsmanship, and reliability that define the Rolex brand.

What are jobs at Rolex?

Jobs at Rolex encompass a wide range of roles, including watchmakers, engineers, designers, sales professionals, marketing specialists, and administrative staff. Employees work in various departments such as manufacturing, research and development, retail, and corporate operations. Rolex is known for its commitment to precision, luxury, and innovation, so positions often require specialized skills and a passion for excellence. Careers at Rolex offer opportunities for growth, training, and working with one of the most prestigious brands in the world.

What is the difference between At Rolex vs At Omega?

AspectAt RolexAt Omega
CertificationsWatchmaking certifications, Rolex-specific trainingWatchmaking certifications, Omega-specific training
Work EnvironmentLuxury retail stores, service centersLuxury retail stores, service centers
Industry UsageHigh-end watch retail and repairHigh-end watch retail and repair
Common Search/ComparisonCustomer service, watch repair, salesCustomer service, watch repair, sales

Both At Rolex and At Omega roles involve working with luxury watches, requiring similar certifications and work environments. The main differences lie in brand-specific training and certifications, with each role tailored to the respective brand's standards. Customers and employees often compare these roles based on brand reputation, product knowledge, and service quality.

More about At Rolex jobs
What cities are hiring for At Rolex jobs? Cities with the most At Rolex job openings:
What states have the most At Rolex jobs? States with the most job openings for At Rolex jobs include:
What job categories do people searching At Rolex jobs look for? The top searched job categories for At Rolex jobs are:
At Rolex jobs near you
Infographic showing various At Rolex job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,499 per year, or $25.7 per hour.
Rolex Specialist

Rolex Specialist

CD Peacock

Oak Brook, IL • On-site

$33 - $38/hr

Full-time

Medical, PTO

Posted 5 days ago

Job description

CD Peacock
The Premier Jeweler of Chicago Since 1837
Family Owned
Official Rolex Jeweler of Chicago, CD Peacock stands as the pinnacle of sophistication in the Chicago area, revered for its exquisite collection of Swiss timepieces, unparalleled diamonds, opulent jewelry, and exquisite gifts. At CD Peacock, we hold the belief that a customer, akin to a rare and flawless diamond, deserves timeless dedication. Leveraging our esteemed position as an internationally acclaimed jeweler, we curate access to the world's most exquisite diamonds, ensuring uncompromised quality and unparalleled value. For well over a century, we've meticulously crafted our legacy upon this principle. Anticipating the pleasure of guiding you towards discovering your perfect diamond-a cherished legacy to grace your life for generations to come.
About the role
The Rolex Specialist is responsible for delivering a best-in-class client experience while supporting the operations and presentation of the Rolex environment. This role serves as a brand ambassador, ensuring the highest standards of service are maintained in alignment with Rolex expectations. Working in partnership with the Rolex Business Manager and Sales Professional, the Rolex Specialist maximizes client-facing time and upholds Rolex's core values through visual excellence, inventory support, and administrative execution.
The Rolex Specialist will also serve as a dedicated representative of the Rolex boutique environment, demonstrating CD Peacock's Culture of Excellence while maintaining a strong presence on the sales floor in a non-selling, support capacity.
What you'll do
  • Assist with inventory management, including receiving watches, allocating locations, performing daily case counts and audits, tracking special orders, and organizing warranty cards and review tags.
  • Support visual merchandising standards by assisting with set-up, replenishing supplies (e.g., boxes, bags, catalogs, beverages, receipt envelopes), and maintaining organization under cabinets.
  • Provide hands-on support to ABAs and ensure client experience stations are consistently stocked and maintained.
  • Collaborate closely with the Business Manager and Sales team to anticipate and communicate supply needs and product support.
  • Manage administrative responsibilities related to the Rolex experience, including handling day-to-day operational tasks and occasional local travel or errands as needed.
  • Maintain operational accuracy and uphold brand consistency across all touchpoints.
  • Partner with Sales Professionals to further engage CD Peacock's clients and build relationships.
  • Act as an ambassador of the Rolex brand by modeling client-centric behaviors and maintaining a deep understanding of brand standards and heritage.
  • Support client experience by assisting with service requests, warranties, and repairs, ensuring proper organization and follow-up coordination with the appropriate team members.
  • Uphold operational excellence by supporting routine inventories, price accuracy, and back-of-house organization.
  • Take part in maintaining a clean, safe, and organized environment across both front-of-house and back-of-house areas.
  • Utilize systems and technology (POS, CRM, Inventory Management Systems, Microsoft Office, Teams, and business-related applications) to support daily operations and administrative functions.
  • Participate in brand and service trainings, vendor sessions, and learning opportunities to maintain strong product knowledge and operational standards

Qualifications
  • Strong attention to detail, organizational skills, and a commitment to service excellence.
  • Comfortable in a support-focused, team-driven role that requires flexibility and multitasking.
  • Ability to work collaboratively with both front- and back-of-house teams in a fast-paced retail environment.
  • Must reflect and role model the company's Core Values at all times.
  • Must consistently demonstrate professionalism, honesty, and integrity as part of the leadership profile.
  • Must be flexible and available to work weekends, evenings, and during events.
  • Prior experience in luxury retail, jewelry, or watches is preferred but not required.
  • Must be able to stand for extended periods of time and remain present on the sales floor for the majority of the shift.
  • Must be able to work a flexible schedule based on business needs, including weekends, evenings, and peak retail periods.

Benefits
CD Peacock offers a competitive compensation and benefits package, including health benefits, paid time off, employee discounts, and opportunities for professional growth.
The pay range for this role is:
33 - 38 USD per hour (Oakbrook Center)

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