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At Rolex Jobs in Raleigh, NC (NOW HIRING)

Residential Upgrade Technician

Raleigh, NC · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service! Responsibilities * Upgrading residential security systems accurately and efficiently * Meeting or exceeding ...

At Rolex information

See Raleigh, NC salary details

$5

$25

$34

How much do at rolex jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for at rolex in Raleigh, NC is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $33.17 per hour, depending on experience, location, and employer.

What is the typical work environment like for employees at Rolex?

At Rolex, employees typically work in a highly structured and detail-oriented environment that emphasizes precision and craftsmanship. The company is known for its collaborative culture, where cross-functional teamwork between departments such as engineering, design, quality control, and production is essential to maintaining the brand's high standards. Regular meetings, open communication channels, and a shared commitment to excellence help foster strong collaboration. New employees can expect to work alongside experienced professionals and participate in ongoing training and development programs to support their growth within the organization.

What are the key skills and qualifications needed to thrive as a watchmaker at Rolex?

To thrive as a watchmaker at Rolex, you need expert knowledge of horology, precision hand skills, and formal watchmaking training, often evidenced by relevant certifications like WOSTEP or SAWTA. Familiarity with specialized tools, micromechanical equipment, and computerized diagnostic systems is essential. Exceptional attention to detail, patience, and problem-solving abilities are vital soft skills for producing and repairing luxury timepieces. These competencies ensure the highest standards of quality, craftsmanship, and reliability that define the Rolex brand.

Are there entry-level jobs at Rolex?

Rolex offers entry-level positions such as manufacturing, assembly, and customer service roles that typically require minimal prior experience. These jobs often provide on-the-job training and may require basic skills or certifications relevant to the watchmaking or retail environment.

What are jobs at Rolex?

Jobs at Rolex encompass a wide range of roles, including watchmakers, engineers, designers, sales professionals, marketing specialists, and administrative staff. Employees work in various departments such as manufacturing, research and development, retail, and corporate operations. Rolex is known for its commitment to precision, luxury, and innovation, so positions often require specialized skills and a passion for excellence. Careers at Rolex offer opportunities for growth, training, and working with one of the most prestigious brands in the world.

What is the difference between At Rolex vs At Omega?

AspectAt RolexAt Omega
CertificationsWatchmaking certifications, Rolex-specific trainingWatchmaking certifications, Omega-specific training
Work EnvironmentLuxury retail stores, service centersLuxury retail stores, service centers
Industry UsageHigh-end watch retail and repairHigh-end watch retail and repair
Common Search/ComparisonCustomer service, watch repair, salesCustomer service, watch repair, sales

Both At Rolex and At Omega roles involve working with luxury watches, requiring similar certifications and work environments. The main differences lie in brand-specific training and certifications, with each role tailored to the respective brand's standards. Customers and employees often compare these roles based on brand reputation, product knowledge, and service quality.

What are popular job titles related to At Rolex jobs in Raleigh, NC?

For At Rolex jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching At Rolex jobs in Raleigh, NC look for?

The top searched job categories for At Rolex jobs in Raleigh, NC are:

Infographic showing various At Rolex job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,006 per year, or $25 per hour.

Fayetteville Residential Upgrade Technician

CPI Security

Raleigh, NC • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

We are seeking a Residential Upgrade Technician to perform in-home upgrades of our residential systems. As well as provide quality upgrade services, establish rapport with customers and use your expertise to identify opportunities to add products and services to their security system. Above all, you will ensure complete customer satisfaction with both their system and the upgrade process.

What's In It For You!

  • $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
  • PLUS career mobility. This is more than a job!  
  • Off every other weekend!
  • Company fuel card, company equipment provided  (i.e. iphone, ipad)...BE IN CONTROL OF YOUR INCOME!
  • Comprehensive and on-going paid training when you start. WE INVEST IN YOU! 
  • Engaging and fun company culture that's made up of diverse people.
  • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
  • Great medical, dental, vision, short- & long-term disability and life insurance options. 
  • Company paid holidays, floating holiday and paid time off (PTO). 
  • 401(k) plan with competitive company match. 
  • Education assistance - we encourage & support our employees who want to improve their skills and further their education for advancement.
  • Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!
Responsibilities
  • Upgrading residential security systems accurately and efficiently
  • Meeting or exceeding performance goals on a consistent basis
  • Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
  • Keeping the customer informed at all times of what the upgrade process will entail, whether walls will need to be drilled in order to run wiring, etc.
  • Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
  • Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
  • Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
  • Providing exceptional customer service at all times
  • Consulting with management on any issues or concerns
  • Cleaning up work area thoroughly following the upgrade
  • Maintaining all company equipment, including truck, tools, inventory, etc
  • Maintaining a professional appearance and demeanor at all times
Qualifications
  • High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
  • Good sales skills, particularly with strong upselling and closing abilities
  • Mechanical aptitude
  • Strong customer service skills
  • Commitment to safety
  • Ability to work effectively both on an individual basis and as part of a team
  • Professional appearance and demeanor
  • High energy, fun and positive attitude
  • Schedule flexibility and the ability to work weekends
  • Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
  • Alarm, cable installation, telecom experience a plus
  • Computer skills (particularly iPad and MS Outlook) a plus