Group Head - Jewelry Quality Control (QC) The Group Head - Jewelry Quality Control (QC) will lead and oversee the end-to-end quality assurance strategy for all jewelry categories across the VGL Group.
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CRC Group is a Drug Free Workplace. EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
The Group Head of the Public Markets Middle Office Support will report to Director of Public Markets Middle and Back Office Support within Investment Operations Support (IOS). The Public Markets ...
The Group Head of the Public Markets Middle Office Support will report to Director of Public Markets Middle and Back Office Support within Investment Operations Support (IOS). The Public Markets ...
Group Head information
See salary details
$139.5K - $143K
7% of jobs
$143K - $146.5K
9% of jobs
$149.7K is the 25th percentile. Wages below this are outliers.
$146.5K - $150K
9% of jobs
$150K - $153.5K
9% of jobs
$153.5K - $157K
9% of jobs
The median wage is $159.1K / yr.
$157K - $160.5K
9% of jobs
$160.5K - $164K
9% of jobs
$164K - $167.5K
9% of jobs
$168.6K is the 75th percentile. Wages above this are outliers.
$167.5K - $171K
9% of jobs
$171K - $174.5K
9% of jobs
$174.5K - $178K
9% of jobs
$139.5K
$160K
$178K
How much do group head jobs pay per year?
What are the key skills and qualifications needed to thrive as a Group Head, and why are they important?
What profession makes $400,000 a year?
What is the difference between Group Head vs Department Manager?
| Aspect | Group Head | Department Manager |
|---|---|---|
| Credentials | Typically requires advanced degrees and leadership experience | Requires relevant bachelor's or master's degree, often with management experience |
| Work Environment | Oversees multiple teams or units within a larger organization | Manages a specific department or team within a company |
| Industry Usage | Common in banking, finance, and multinational corporations | Widely used across various industries including retail, manufacturing, and services |
| Search & Comparison Intent | Often compared for leadership scope and strategic responsibilities | Compared for operational management and team oversight |
The main difference between a Group Head and a Department Manager lies in their scope of responsibility. A Group Head oversees multiple departments or units, focusing on strategic leadership across a broader area. In contrast, a Department Manager manages a specific department, concentrating on day-to-day operations. Both roles require relevant credentials and experience, but the Group Head's role is more strategic and expansive.
How does a Group Head typically balance strategic leadership with hands-on management of multiple teams?
What professions make $500,000 a year?
What is a Group Head?
What is the 70 30 rule in hiring?
What professions make 200,000 a year without a degree?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Job description
We are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas with a team of approximately 450 people. Our products are sold through TV (Cable, satellite, Telcoโs and OTAโs), our website, OTT, marketplaces, and social media.
We are the US retailing unit and subsidiary of Vaibhav Global Limited (VGL)- a publicly listed company in India.
The other retailing units of VGL Group are in the UK (Shop TJC) and Germany (Shop LC, Germany). VGL Group is a vertical business, having its own manufacturing and sourcing units in India, China, Indonesia, and Thailand.
We believe in supporting our community and protecting the environment with the purpose of Delivering Joy.
Our service to the community is run through our Your Purchase Feedsโฆ program under which each retailing unit donates one nutritious meal to a school-going child in India, the US, the UK, and the Germany for each item sold through all its platforms. Your Purchase Feedsโฆ has current run rate of over 54,000 meals per school day and has provided over 50 million meals to kids in need in US, UK and India until now. Our mission statement embraces the ambitious goal of distributing one million meals each school day to children in need by 2040. We believe that Your Purchase Feedsโฆ provides more than just a meal: it feeds the hearts, minds, and futures of children.
We are committed to protecting the environment by constantly working on reducing our carbon footprint and becoming net zero by 2030. Our factories in India fully functions on solar power and has Platinum level LEEDS certified factory. Our US buildings are Gold level LEEDS certified.
Group Head โ Jewelry Quality Control (QC)
The Group Head โ Jewelry Quality Control (QC) will lead and oversee the end-to-end quality assurance strategy for all jewelry categories across the VGL Group. This is a senior leadership role responsible for defining global QC standards, ensuring regulatory and compliance adherence, and driving continuous quality improvement across sourcing, manufacturing, and finished goods supplied to Shop LC and other group entities.
The role is US-based and will work closely with global manufacturing units, sourcing teams, compliance, merchandising, and broadcast/e-commerce stakeholders to ensure best-in-class quality, consistency, and customer satisfaction.
This role is critical in protecting brand trust, ensuring regulatory compliance, and elevating the overall customer experience across Shop LC and the VGL Group. The Group Head โ Jewelry QC will directly influence product integrity, customer satisfaction, and long-term brand value.
Key Responsibilities
- Global Quality Leadership
- Own and define the group-wide QC vision, strategy, and standards for all jewelry categories including precious metals, gemstones, diamonds, and fashion jewelry.
- Establish uniform QC frameworks across global manufacturing and sourcing locations.
- Act as the final authority on quality decisions, escalations, and exceptions.
- Manufacturing & Vendor Oversight
- Oversee QC processes across all VGL Group manufacturing units and third-party vendors.
- Ensure supplier compliance with approved specifications, workmanship standards, and ethical sourcing guidelines.
- Lead vendor audits, factory inspections, and corrective action plans.
- Compliance & Certification
- Ensure full compliance with US and international regulations including FTC guidelines, hallmarking laws, and gemstone disclosure standards.
- Oversee gemstone certification processes (GIA, IGI, etc.) and internal grading accuracy.
- Partner with Legal and Compliance teams on risk mitigation and regulatory updates.
- Product Quality & Customer Experience
- Drive continuous improvement in product durability, finish, stone setting, and overall craftsmanship.
- Reduce customer returns, defects, and quality-related complaints through proactive quality controls.
- Partner with Customer Experience and Merchandising teams to address quality trends and feedback.
- Testing, Processes & Documentation
- Define and implement testing protocols for metals, stones, plating, durability, and wearability.
- Ensure proper documentation, traceability, and QC reporting across all SKUs.
- Lead adoption of technology, automation, and data analytics in QC processes.
- Team Leadership & Capability Building
- Build, mentor, and lead global QC teams across regions.
- Set performance KPIs, training programs, and succession plans for QC leadership.
- Foster a culture of quality, accountability, and continuous improvement.
- Cross-Functional Collaboration
- Work closely with Buying, Product Development, Merchandising, Supply Chain, Broadcast, and E-commerce teams.
- Support new product launches, private labels, and exclusive collections with strong QC governance.
Qualifications & Experience
- Education
- Bachelorโs degree in Gemology, Jewelry Design/Manufacturing, Metallurgy, Materials Science, or a related field.
- Graduate Gemologist (GIA) or equivalent certification preferred.
- Experience
- 15+ years of experience in Jewelry Quality Control, with at least 5โ7 years in a senior leadership or group-level role.
- Strong exposure to US retail, TV commerce, or large-scale e-commerce jewelry operations.
- Hands-on experience with global manufacturing (India, Asia, Europe preferred).
Technical Expertise
- Deep knowledge of gemstones, diamonds, precious metals, casting, setting, finishing, and plating.
- Strong understanding of global QC standards, audits, certifications, and compliance.
- Experience managing high-SKU, fast-paced retail jewelry environments.
Key Competencies
- Strategic leadership with strong execution capability
- Exceptional attention to detail and quality mindset
- Strong stakeholder management across cultures and geographies
- Data-driven decision-making
- Customer-centric approach to quality
Benefits of working at Shop LC
- 100% Company paid, employee-only medical, dental, vision, and life insurance.
- 4% 401(k) matching
- Microenterprise Incentive
- Up to 15 days of PTO & vacation time, maternity/paternity leave, company-covered short-term & long-term disability, paid training time, paid volunteer time, 7 paid holidays
- Corporate discounts, employee sales, Employee Assistance Program
- Tuition reimbursement and scholarship (for dependents going to college)
- A great work environment, where you will learn, be challenged/ supported and given projects that reflect your interests, and you can own/ take pride in!
About Shop LC
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Austin, TX, US
Year founded
2007