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Group Benefits Account Manager Jobs (NOW HIRING)

Hilbgroup

Benefits Account Manager

Farmington, CT · Hybrid

$70K - $75K/yr

The Hilb Group is currently seeking a motivated and ambitious Benefits Account Manager to join our team. This position will report to our agency located in Farmington, CT. The ideal candidate will be ...

Acrisure

Benefits Account Manager

New Berlin, WI · On-site

... benefits, cybersecurity, mortgage services - and more. In the last twelve years, Acrisure has grown ... The Account Manager is the primary day-to-day contact for all service needs for both external and ...

HUB

Employee Benefits Account Manager

El Paso, TX · On-site

Prepares master group files, client contact sheet, and maintains carrier files * Assists in the RFP ... Manager or Account Representative in the employee benefit arena (equivalent combination of ...

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Group Benefits Account Manager information

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$29.5K

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How much do group benefits account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for group benefits account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a group benefits account manager?

Group Benefits Account Managers are professionals who oversee and manage employee benefits programs for organizations. They act as the main point of contact between employers and insurance providers, ensuring that benefits packages such as health, dental, vision, and retirement plans meet the needs of both the company and its employees. Their responsibilities include handling renewals, resolving claims issues, educating clients about their benefits, and staying updated on industry regulations. Effective account managers need strong communication, organizational, and problem-solving skills to navigate complex benefits offerings.

What is the difference between Group Benefits Account Manager vs Employee Benefits Specialist?

AspectGroup Benefits Account ManagerEmployee Benefits Specialist
CredentialsCertifications like CEBS or CPCU often preferredSimilar certifications, often the same as Account Managers
Work EnvironmentTypically in insurance or benefits consulting firmsIn HR departments or benefits consulting firms
Employer & Industry UsageCommon in insurance, brokerage, and consulting firmsUsed in HR teams and benefits consulting
Primary FocusManaging client accounts, renewals, and serviceDesigning, communicating, and administering benefits programs

The main difference is that Group Benefits Account Managers focus on managing client relationships and renewals, while Employee Benefits Specialists concentrate on designing and communicating benefits programs. Both roles require similar credentials and are found in related industries, but their core responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as a group benefits account manager, and why are they important?

To thrive as a Group Benefits Account Manager, you need strong knowledge of employee benefits products, insurance regulations, and client management, often supported by a degree in business or a related field and relevant insurance licenses. Familiarity with benefits administration software, CRM systems, and compliance tools is typically required. Exceptional communication, organizational skills, and problem-solving abilities help you build lasting client relationships and manage complex accounts. These competencies are essential for ensuring client satisfaction, regulatory compliance, and the effective delivery of group benefits solutions.

How does a group benefits account manager typically collaborate with clients and internal teams to address complex benefits issues?

Group Benefits Account Managers frequently act as the main point of contact for clients, working closely with HR professionals to resolve benefits-related concerns and implement plan changes. They also collaborate with internal teams such as underwriting, claims, and compliance to ensure all client needs are met and regulatory requirements are followed. Managing complex issues often involves facilitating clear communication between clients and carriers, providing tailored solutions, and proactively identifying areas for improvement. This dynamic, collaborative environment requires strong organizational skills, attention to detail, and a customer-focused mindset.

Is account management a stressful job?

Group Benefits Account Managers often handle multiple client accounts, requiring strong organizational and communication skills. The role can be stressful during busy periods or when managing complex benefits plans, but effective time management and problem-solving can help mitigate stress levels.
More about Group Benefits Account Manager jobs
What cities are hiring for Group Benefits Account Manager jobs? Cities with the most Group Benefits Account Manager job openings:
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Group Benefits Account Manager jobs near you
Infographic showing various Group Benefits Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Columbus Benefits Account Manager

Group Management Services

Columbus, OH • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 hours ago

Job description

Group Management Services (GMS) is seeking to hire a full time Benefits Account Manager with an aptitude for providing quality client service.

Primary Responsibilities:

In summary, the Benefits Account Manager is responsible for preparation and delivery of Benefits renewals, and meeting retention quotas. They serve as a primary contact for clients to provide daily customer service, to build relationships, and to meet face-to-face as per GMS

guidelines.

Further job duties include but not limited to: 

  • Manage client load; prepare and present renewal package for GMS blocks of business, produce client specific reporting and recommend changes to the current offering as needed
  • Build relationships with clients to ensure quality service; meet with and educate GMS clients prior to renewal to review plan usage, trends and claims that drive the renewal
  • Present benefits package to client; explain plan designs and options for plan adjustments while making recommendations on changes to current offerings as necessary
  • Conduct informational and enrollment meetings with client, their employees, and occasionally new hires to explain healthcare plan
  • Keep record of customer interactions by recording details of inquiry, complaints, and comments as well as action taken in GMS' CRM system
  • Maintain a high rate of client retention through quality service
  • Perform all other duties as assigned

Qualifications we look for:

  • Education – Bachelor's degree preferred
  • Experience – 1-2 years related experience or equivalent combination of education is acceptable; prefer experience in account management and employee benefits administration
  • Licenses - Current state's license in Life and Health insurance is required to be obtained within 90 days of employment; valid driver's license is required for this role that will be traveling 50-75% of the time
  • Excellent interpersonal skills

Compensation and Benefits:

  • Base salary range of $50,000-$55,000 commensurate with experience
  • Full Benefits – Medical, Dental, Vision, 401(k), Short Term Disability, Long Term Disability, Tuition Assistance
  • 3 weeks of PTO in years 1-5; five weeks of PTO in years 6+ with 8 paid holidays included every year
  • Monthly Personal Reimbursement Programs available (cell phone and mileage)

Why GMS?

People don't necessarily buy what you do, they buy WHY you do it. GMS is passionate about small businesses having started off as one back in 1996 in Richfield, OH with only a few employees. Fast forward to today and we have over 500 employees in 25 offices across 18 states nationwide. We take pride in building and maintaining quality relationships with our customers as we help them grow their own business exponentially just as we did by allowing them the time and energy to focus solely on reinvesting in themselves.

As we continue to expand ourselves here at GMS, we are looking for individuals who are willing and able to provide excellent customer service and support to their clients. We are looking for those who are passionate about the value small business brings and providing them assistance in their growth as they seek growth for themselves. We are committed to providing opportunities for upward mobility from within to those who are driven to succeed and who care about the relationships they build. Join the GMS team today, build relationships, seek growth and experience a truly family oriented workplace culture!

For more information, please visit our website at www.groupmgmt.com and click on the careers page!

Group Management Services is an Equal Opportunity Employer

GMS is a professional employer organization (PEO) and a Benefits Administrator. We serve companies of all sizes nationwide. GMS was founded by Mike Kahoe in 1996 and has helped thousands of companies take control of their HR functions.
As HR professionals, we take on the administrative burdens that companies don’t have the time or expertise to manage effectively, including:
Payroll And Tax
Human Resources
Employee Benefits
Risk Management
Benefits Administration (for insurance brokers)
We make employee management simpler, safer, and stronger. We save you time and money. You retain full control over your employees, and regain the opportunity to focus on growing your business. Leave the HR details to us.