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Ground Operations Manager Jobs (NOW HIRING)

$85 - $115/hr

Manager of Ground Operations Full Time Greensboro, NC, US 4 days ago Requisition ID: 1446 At Eastern Airlines, curiosity and a passion for growth are at the core of everything we do. Founded by ...

Manager of Ground Operations Full Time Greensboro, NC, US At Eastern Airlines, curiosity and a passion for growth are at the core of everything we do. Founded by seekers, adventurers, and, above all ...

Supervisor, Ground Operations

Columbus, OH · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Ground Operations Supervisor , you are a hands-on leader, working day-to-day with our ... Minimum of 1 year of previous experience in management in logistics, operations, or a related field ...

Lead, Ground Operations

Highland Park, MI · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation ... Quickly navigate technology platforms to manage operational changes, re-routes, and other ...

Supervisor, Ground Operations

Philadelphia, PA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Specific expectations should be discussed with your manager. Role Summary: As a Ground Operations Supervisor , you are a hands-on leader, working day-to-day with our Warehouse Associates and Leads.

Supervisor, Ground Operations

Oklahoma City, OK · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Specific expectations should be discussed with your manager. Role Summary: As a Ground Operations Supervisor , you are a hands-on leader, working day-to-day with our Warehouse Associates and Leads.

Lead, Ground Operations

Jacksonville, FL · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation ... Quickly navigate technology platforms to manage operational changes, re-routes, and other ...

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Ground Operations Manager information

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$31K

$63.5K

$118.5K

How much do ground operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for ground operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ground operations manager?

To thrive as a Ground Operations Manager, you need strong organizational skills, knowledge of airport operations, and relevant experience, often supported by a degree in aviation management or a related field. Familiarity with ground handling software, logistics systems, and safety management tools is typically required, along with certifications such as IATA or OSHA safety training. Leadership, problem-solving, and excellent communication skills help you effectively manage teams and respond to operational challenges. These skills are crucial for ensuring safe, efficient, and compliant ground operations in a demanding airport environment.

What is a ground operations manager?

Ground Operations Managers are professionals responsible for overseeing and coordinating all ground handling activities at airports or similar facilities. Their duties include managing baggage handling, aircraft refueling, passenger boarding, and ensuring that safety and regulatory standards are met. They supervise ground staff, address operational issues, and work to ensure efficient and timely turnaround of aircraft. Ground Operations Managers play a crucial role in maintaining smooth airport operations and minimizing delays. Strong organizational and leadership skills are essential for success in this position.

What is the difference between Ground Operations Manager vs Airport Operations Coordinator?

AspectGround Operations ManagerAirport Operations Coordinator
Required CredentialsTypically requires a high school diploma or equivalent; certifications like IATA or FAA are advantageousSimilar credentials; often requires FAA certification and relevant experience
Work EnvironmentManages ground handling, baggage, and aircraft servicing at airportsCoordinates daily airport activities, ensuring smooth operations across departments
Employer & Industry UsageUsed by airlines, ground handling companies, and airportsCommonly employed by airports and airline ground services
Search & Comparison IntentPeople compare to understand roles, responsibilities, and career paths in ground operationsOften compared to clarify differences in airport operational roles

The Ground Operations Manager oversees all ground handling activities, ensuring safety and efficiency, while the Airport Operations Coordinator focuses on coordinating daily airport functions. Both roles require similar credentials and work within the airport environment, but their responsibilities differ in scope and focus.

What are some common challenges faced by ground operations managers, and how can they be effectively addressed?

Ground Operations Managers often face challenges such as coordinating multiple teams under tight time constraints, managing unexpected delays, and ensuring compliance with safety regulations. Effective communication, strong organizational skills, and the ability to adapt quickly are crucial to overcoming these obstacles. Building good relationships with both frontline staff and other departments, such as maintenance and flight crews, can help streamline operations and resolve issues efficiently. Regular training and staying updated on industry best practices also contribute to smoother ground operations.
More about Ground Operations Manager jobs

What cities are hiring for Ground Operations Manager jobs?

Cities with the most Ground Operations Manager job openings:

What are the most commonly searched types of Ground Operations jobs?

The most popular types of Ground Operations jobs are:

What states have the most Ground Operations Manager jobs?

States with the most job openings for Ground Operations Manager jobs include:

Infographic showing various Ground Operations Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Ground Operations Crew

JetBlue Airways Corporation

Cheektowaga, NY • On-site

Full-time

Medical, Life, Retirement

Re-posted 24 days ago


JetBlue rating

7.5

Company rating: 7.5 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

10th of 26 rated airlines


Job description

Position Title: Ground Operations Crew (BUF)
Position Summary
The Ground Operations Crew loads and unloads customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, and assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist customers when needed and complies with any ad-hoc requests as needed. Individuals must be comfortable serving customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather-related conditions.
Essential Responsibilities
  • Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
  • Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
  • Works in a ramp environment
  • Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
  • Operates external aircraft equipment
  • Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
  • Assist customers with special needs, e.g. customers who need assistance in boarding
  • Guides aircraft to and from aircraft parking locations
  • Carry a handheld radio and communicate effectively with proper radio etiquette
  • Occasionally assist with loading and unloading mail, small packages and human remains
  • Ensure and maintain a safe environment and operation
  • Other duties as assigned

Minimum Experience and Qualifications
  • High School Diploma or General Education Development (GED) Diploma
  • One (1) year of customer service or sales experience
  • Must be at least 18 years old
  • Complete fluency in written and spoken English
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Able to follow safety guidelines
  • Able to perform under pressure and within fixed time constraints
  • Able to work in all types of weather conditions
  • Able to make occasional trips to other locations for training or temporary assignment
  • Must be able to give and receive verbal communication
  • Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
  • Maintaining a positive, good-natured attitude is essential
  • Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
  • Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI- or statistically-based scoring
  • Available for occasional overnight travel (10%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship
  • For internal candidates, good standing in attendance performance and safety

Preferred Experience and Qualifications
  • Previous airline experience
  • Proficient with Microsoft Office suite

Crewmember Expectations
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment
  • Computer/Electronic Tablet and other office equipment
  • Ground service equipment
  • Handheld radios
  • Public Address System
  • Jet bridge and/or air stairs (Customer enplaning/deplaning equipment)
  • Free-standing computer kiosks used to identify and process Customer reservations
  • Light Emitting Diode (LED) screens and signs

Work Environment
  • Airport Ramp environment; the outdoor environment may present weather variations and elevated noise levels
  • Ability to work weekends or irregular shifts
  • Able to make occasional trips to other locations for training or temporary assignment
  • Subject to weather and elevated noise levels within airports
  • Ability to stand for an extended period of time

Physical Effort
  • Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed.

Compensation
  • The base pay for this position starts at $18.15. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

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