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Ground Operations Manager Jobs in California (NOW HIRING)

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Route Operations Manager

San Jose, CA · Hybrid

$80K - $90K/yr

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Ground Operations Manager information

See California salary details

$30.6K

$62.6K

$116.9K

How much do ground operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for ground operations manager in California is $62,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ground Operations Manager, and why are they important?

To thrive as a Ground Operations Manager, you need strong organizational skills, knowledge of airport operations, and relevant experience, often supported by a degree in aviation management or a related field. Familiarity with ground handling software, logistics systems, and safety management tools is typically required, along with certifications such as IATA or OSHA safety training. Leadership, problem-solving, and excellent communication skills help you effectively manage teams and respond to operational challenges. These skills are crucial for ensuring safe, efficient, and compliant ground operations in a demanding airport environment.

What are Ground Operations Managers?

Ground Operations Managers are professionals responsible for overseeing and coordinating all ground handling activities at airports or similar facilities. Their duties include managing baggage handling, aircraft refueling, passenger boarding, and ensuring that safety and regulatory standards are met. They supervise ground staff, address operational issues, and work to ensure efficient and timely turnaround of aircraft. Ground Operations Managers play a crucial role in maintaining smooth airport operations and minimizing delays. Strong organizational and leadership skills are essential for success in this position.

What is the difference between Ground Operations Manager vs Airport Operations Coordinator?

AspectGround Operations ManagerAirport Operations Coordinator
Required CredentialsTypically requires a high school diploma or equivalent; certifications like IATA or FAA are advantageousSimilar credentials; often requires FAA certification and relevant experience
Work EnvironmentManages ground handling, baggage, and aircraft servicing at airportsCoordinates daily airport activities, ensuring smooth operations across departments
Employer & Industry UsageUsed by airlines, ground handling companies, and airportsCommonly employed by airports and airline ground services
Search & Comparison IntentPeople compare to understand roles, responsibilities, and career paths in ground operationsOften compared to clarify differences in airport operational roles

The Ground Operations Manager oversees all ground handling activities, ensuring safety and efficiency, while the Airport Operations Coordinator focuses on coordinating daily airport functions. Both roles require similar credentials and work within the airport environment, but their responsibilities differ in scope and focus.

What are some common challenges faced by Ground Operations Managers, and how can they be effectively addressed?

Ground Operations Managers often face challenges such as coordinating multiple teams under tight time constraints, managing unexpected delays, and ensuring compliance with safety regulations. Effective communication, strong organizational skills, and the ability to adapt quickly are crucial to overcoming these obstacles. Building good relationships with both frontline staff and other departments, such as maintenance and flight crews, can help streamline operations and resolve issues efficiently. Regular training and staying updated on industry best practices also contribute to smoother ground operations.
What are popular job titles related to Ground Operations Manager jobs in California? For Ground Operations Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Ground Operations Manager jobs in California look for? The top searched job categories for Ground Operations Manager jobs in California are:
What cities in California are hiring for Ground Operations Manager jobs? Cities in California with the most Ground Operations Manager job openings:
Infographic showing various Ground Operations Manager job openings in California as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,625 per year, or $30.1 per hour.
Account Manager - Ground Handling Operation

Account Manager - Ground Handling Operation

Alliance Ground International, LLC.

Palm Springs, CA • On-site

Full-time

Posted 13 days ago


Alliance Ground International rating

4.9

Company rating: 4.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

59th of 64 rated aviation services


Job description

Job Description:
Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.
The work of an Account Manager includes but is not limited to managing, directing and coordinating all activities relating to ground operations by performing the following duties personally or through subordinates.
  • Coordinate with Company personnel, customers, third party service providers and applicable government agencies to ensure contract/regulatory compliance and customer satisfaction in all aspects of the Company's ground operations.
  • Conduct periodic audits on all Company ground operations.
  • Produce, revise, and distribute all departmental training aids, directives, reports, forms, memos, etc. and is responsible for all departmental manuals.
  • Ensure all personnel involved in Company ground operations and/or ground handling of Company aircraft are properly trained.
  • Evaluate training and performance records of employees to determine and formulate training designed to increase employee efficiency, safety, plus ensure compliance with all Company and governmental regulations.
  • Maintain the Hazardous Materials Training Program for all applicable employees.
  • Develop and implement policies and procedures for the safe and efficient handling of GSE equipment.
  • Lead by example to deliver consistently great service to our customers
  • Ensure compliance with all Company safety and security procedures in order to meet/exceed regulatory standards
  • Maintain, monitor and report on agreed key performance indicators (KPI's)
  • Conduct full investigations on irregularities, accidents or complaints as per our standard reporting requirements
  • Drive consistency and standards by ensuring clear communications at all levels on operational policies and procedures.
  • Ensure all agreed training is completed and documented
  • Build and maintain relationships with stakeholders, internal and external
  • Resolve issues/conflicts in a timely manner
  • Ensure efficient operation of inbound and outbound flights
  • Conducts oneself in such a way as to promote and drive integrity, fairness, personal attitude and respect for others.
  • Able to meet the Station's attendance policy.

Supervisory Responsibilities
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints and resolving issues.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Effective people management and planning /organizational skills
  • Customer focused and analytical with good judgment
  • able to work under pressure and a team player

Knowledge, Skill and Abilities
  • Ground handling management experience preferred
  • Ability to deal with conflict and resolve issues
  • Intermediate computer skills with working knowledge of Microsoft Office programs.
  • Excellent English verbal and written communication skills.
  • Must be able to handle stress in a fast-paced environment and ensure deadlines are met.
  • Ability to concentrate on detail.
  • Ability to lift 50-70 lbs.
  • Adhere to safety practices and programs.
  • Ability to multitask.
  • Good communication skills

Education and Experience
  • Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Valid US driver's license.
  • Successful completion of required airport badging process

Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, etc., Strict adherence to company attendance policies are expected and enforced.
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

What Alliance Ground International employees say

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Get the full story on Breakroom


Alliance Ground International logo

About Alliance Ground International

Sourced by ZipRecruiter

Alliance Ground International provides airline cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City and San Francisco. Warehouse and ramp operations schedules are constantly adjusted to flight operations. Adjustments are made monthly, weekly, and in many cases, hourly. Facilities and equipment, forklifts dock lifts and roller systems, are purchased assets of and are routinely maintained more frequently than manufacturer recommendations to insure the life and optimal working performance of all equipment. Maintaining an “open door” policy with our airline clients is essential to our successful working relationships. Drawing from the unique interchange of information through individualized solutions with our clients allows us to incorporate these ideas within the structure of the operation.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

South Miami, FL, US

Year founded

1987

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