As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Customer Success Manager We're seeking a strategic and relationship-focused Customer Success Manager with 3-5 years of experience to manage our portfolio of mid-market healthcare organizations. In ...
Customer Success Manager We're seeking a strategic and relationship-focused Customer Success Manager with 3-5 years of experience to manage our portfolio of mid-market healthcare organizations. In ...
Customer Success Manager
Vienna, VA · On-site
As a Customer Success Manager, you will help customers successfully adopt and operationalize Antithesis within their engineering organizations. You will work closely with customers, Forward Deployed ...
Customer Success Manager
Vienna, VA · On-site
As a Customer Success Manager, you will help customers successfully adopt and operationalize Antithesis within their engineering organizations. You will work closely with customers, Forward Deployed ...
Customer Success Manager
Des Moines, IA · On-site
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of ...
Customer Success Manager
Des Moines, IA · On-site
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting ...
Customer Success Manager
Lehi, UT · On-site
Customer Success Manager Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped ...
Customer Success Manager
Lehi, UT · On-site
Customer Success Manager Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped ...
Customer Success Manager
Ferndale, WA · On-site
$122K - $131K/yr
Customer Success Manager Make a Real Impact for O&P Practitioners and the Care They Deliver Cascade Dafo, Inc. is looking for a Customer Success Manager who is passionate about helping practitioners ...
Customer Success Manager
Ferndale, WA · On-site
$122K - $131K/yr
Customer Success Manager Make a Real Impact for O&P Practitioners and the Care They Deliver Cascade Dafo, Inc. is looking for a Customer Success Manager who is passionate about helping practitioners ...
Customer Success Manager
Boston, MA · On-site
Customer Success Manager The Customer Success Manager is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Commercial accounts. As a ...
Customer Success Manager
Boston, MA · On-site
Customer Success Manager The Customer Success Manager is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Commercial accounts. As a ...
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager We're looking for a Customer Success Manager to help our growing customer base succeed with our platform. You'll manage a large book of business, driving adoption, retention ...
Customer Success Manager We're looking for a Customer Success Manager to help our growing customer base succeed with our platform. You'll manage a large book of business, driving adoption, retention ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
Canby, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Undergraduate & graduate tuition reimbursement * Professional development assistance * Health ...
Customer Success Manager
Canby, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Undergraduate & graduate tuition reimbursement * Professional development assistance * Health ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
$105K - $130K/yr
Anna's journey into HTB customer success scaling team 🚀 The adventures that await you after becoming a Customer Success Manager at Hack The Box: * Guiding new customers through their customer ...
Customer Success Manager
$105K - $130K/yr
Anna's journey into HTB customer success scaling team 🚀 The adventures that await you after becoming a Customer Success Manager at Hack The Box: * Guiding new customers through their customer ...
Customer Success Manager
Joliet, IL · On-site
Customer Success Manager The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...
Customer Success Manager
Joliet, IL · On-site
Customer Success Manager The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...
Customer Success Manager The role of the Customer Success Manager (CSM) is to oversee all aspects of the deployment of a Motorola Solutions Guardian Suite of Control Room Products to a strategically ...
Customer Success Manager The role of the Customer Success Manager (CSM) is to oversee all aspects of the deployment of a Motorola Solutions Guardian Suite of Control Room Products to a strategically ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and ...
Customer Success Manager At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and ...
Graduate Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do graduate customer success manager jobs pay per year?
As of Jul 1, 2026, the average yearly pay for graduate customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Graduate Customer Success Manager, and why are they important?
To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.
How to be a customer success manager with no experience?
To become a customer success manager with no experience, focus on developing strong communication, problem-solving, and interpersonal skills. Gaining familiarity with customer relationship management (CRM) tools and earning relevant certifications can also improve your chances, along with gaining experience through internships or entry-level roles in customer service or support.
What is the career path after CSM?
After working as a Customer Success Manager, professionals often advance to roles such as Senior Customer Success Manager, Customer Success Director, or Account Executive. They may also transition into product management, sales, or operations roles, leveraging their client relationship and strategic skills. Career progression typically involves gaining leadership experience, industry knowledge, and sometimes certifications like CS-BC or PMP.
What are the typical career progression paths for a Graduate Customer Success Manager?
Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.
What degree do I need to be a customer success manager?
A graduate customer success manager typically holds a bachelor's degree in fields such as business, marketing, communications, or related areas. While a specific degree is not always required, relevant skills, experience in customer service, and knowledge of CRM tools are important for success in this role.
How much does a CSM get paid?
A Graduate Customer Success Manager typically earns between $50,000 and $70,000 annually, depending on the industry, location, and company size. Entry-level CSMs may start at lower salaries, while experienced professionals with certifications and strong communication skills can earn higher compensation.
What is a Graduate Customer Success Manager?
A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.
What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?
| Aspect | Graduate Customer Success Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, some certifications in customer success or related fields | High school diploma or equivalent, relevant technical or product knowledge |
| Work Environment | Collaborative, client-facing, strategic focus | Technical, troubleshooting, reactive support |
| Employer & Industry Usage | Tech companies, SaaS providers, startups | IT firms, telecom, software companies |
| Search & Comparison Intent | Understanding entry-level customer success roles | Technical support roles, troubleshooting careers |
The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.
More about Graduate Customer Success Manager jobs
What cities are hiring for Graduate Customer Success Manager jobs? Cities with the most Graduate Customer Success Manager job openings:
What states have the most Graduate Customer Success Manager jobs? States with the most job openings for Graduate Customer Success Manager jobs include:
What job categories do people searching Graduate Customer Success Manager jobs look for? The top searched job categories for Graduate Customer Success Manager jobs are:
- Customer Success Manager Cybersecurity
- Customer Success Manager
- Smb Customer Success Manager
- Full Time Senior Customer Success Manager
- Full Time Customer Success
- Weekend Customer Success Manager
- Senior Customer Success Manager Edtech
- Customer Success
- Customer Success Program Manager
- Full Time Customer Success Manager Edtech
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Posted 25 days ago
Job description
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
Job Overview:
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. ****As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities:
- Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
- Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
- Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
- Collaborate with our technical team to translate client accounting needs into platform improvements
- Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
- Lead training sessions on utilizing the platform for onboarding and aI-enabled systems
- Maintain high client satisfaction and retention through proactive account management and regular business reviews
Required Qualifications:
- Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
- 3+ years of accounting or business administration experience
- 2+ years of customer success experience in a SaaS or AI-driven technology environment
- Strong understanding of automated systems and AI-powered financial tools
- Excellence in project management and client relationship building
- Experience with QuickBooks Online, Xero, or similar accounting platforms
What We Offer:
- Opportunity to shape the future of automated technology
- Professional development and growth opportunities
- Collaborative work environment with industry leaders
- Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.