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Goodwill Security Jobs (NOW HIRING)

Goodwill of Greater Washington

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Goodwill - (Retail) - General Manager

Germantown, MD · On-site

$70K/yr

Monitors safety and security procedures and ensures safety procedures are enforced on an ongoing ... Goodwill of Greater Washington is committed to building a community where people are empowered to ...

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$52

How much do goodwill security jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for goodwill security in the United States is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.33 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Goodwill Security team member?

As a Goodwill Security team member, your daily responsibilities include monitoring the sales floor for suspicious activity, assisting with loss prevention efforts, and ensuring the general safety of staff, customers, and donated merchandise. You will also be responsible for managing incidents professionally, documenting occurrences, and collaborating with store management and law enforcement when necessary. In addition, you may help with opening and closing procedures, crowd control during busy times, and providing customer service as needed. This role requires vigilance, adaptability, and the ability to remain calm under pressure.

What is a Goodwill Security job?

A Goodwill Security job involves ensuring the safety of employees, customers, and merchandise at a Goodwill store or facility. Responsibilities typically include monitoring surveillance systems, patrolling the premises, preventing theft, and handling security incidents professionally. Security personnel may also assist with conflict resolution, enforce store policies, and work with law enforcement if necessary. The role requires strong observational skills, attention to detail, and the ability to respond effectively to security concerns.

What are the key skills and qualifications needed to thrive in the Goodwill Security position, and why are they important?

To thrive as a Goodwill Security professional, you need knowledge of security procedures, surveillance techniques, and conflict resolution, usually supported by a high school diploma or equivalent and relevant security experience. Familiarity with CCTV systems, incident reporting software, and possibly a state-issued security license is often required. Strong observational skills, approachability, and effective communication set standout candidates apart. These abilities are essential for maintaining a safe, welcoming environment for both customers and staff while protecting the organization's assets.

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What are the most commonly searched types of Goodwill Security jobs? The most popular types of Goodwill Security jobs are:
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Goodwill Security jobs near you
Infographic showing various Goodwill Security job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $54,037 per year, or $26 per hour.

Security Officer

Goodwill Greater Milwaukee and Chicago

Milwaukee, WI • On-site

$15.75 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Security Officer

The Security Officer is responsible for providing security services at Goodwill facilities. This position is responsible for providing emergency response to situations involving safety and medical, patrolling the building and grounds and actively intervening in situations that may be potential disruptive or harmful. This position also conducts investigations of reported incidents and provides detailed and accurate written reports.

The hours for this position are 10AM until 6PM Monday-Friday.

Understand and abides by policies, procedures, and programs. Typically works on projects and tasks that span 1 day - 3 months.

Principal duties include:

  • Project and Change Management
  • Problem Solving
  • Technical Skill
  • Community Engagement
  • Providing visible deterrence to crime and prohibited activities by patrolling the facility and adjacent grounds
  • Providing guests, employees and vendors, professional and courteous assistance in the conduct of their business at the agency - in person and by phone
  • Conducting investigations of discovered and/or reported incidents and prepare detailed, accurate and legible written reports
  • Responding quickly to emergency and non-emergency situations including alarms at Goodwill Non-retail facilities in accordance with Goodwill policies and procedures
  • Becoming skilled in MEDIC First Aid, CPR and Non-Violent Crisis Intervention Skills within 180 days of employment
  • Responding to, evaluating and/or treating Medical Emergencies within the facility within the guidelines of Goodwill Industries policies and procedures
  • Responding to and actively intervening in situations involving agitated, aggressive or disruptive persons within the facility following the guidelines of Goodwill Industries policies and procedures
  • Being alert and watchful for any activities which could result in the injury of a person or the damage or loss of property
  • Escort or assist employees, participants or visitors as requested within the guidelines of Goodwill Industries policies and procedures
  • Maintaining a safe and orderly work environment
  • Responsible for completing other duties/responsibilities as assigned

Requirements include:

  • Two years' of college education or experience equivalency
  • Security experience with frequent public contact
  • Security or Police Science background preferred
  • Valid Driver License required
  • Ability to travel to different locations throughout southeastern Wisconsin

Core cultural competencies include:

  • Customer Focus
  • Values Differences
  • Communicates Effectively
  • Situational Adaptability
  • Drives Results
  • Ensures Accountability

Physical/Sensory demands include:

  • Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds
  • Moves about to accomplish tasks
  • Worker is subject to weather conditions (hot, humid, dry, cold etc.)
  • Worker is subject to human blood, body fluids or tissue
  • Vision required assessing security of facilities

Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria when determining placement within the salary range for this position. It is not typical for individuals to be hired at or near the top of the range for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer (SEW) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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