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How much do goodwill security jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for goodwill security in the United States is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.33 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Goodwill Security team member?

As a Goodwill Security team member, your daily responsibilities include monitoring the sales floor for suspicious activity, assisting with loss prevention efforts, and ensuring the general safety of staff, customers, and donated merchandise. You will also be responsible for managing incidents professionally, documenting occurrences, and collaborating with store management and law enforcement when necessary. In addition, you may help with opening and closing procedures, crowd control during busy times, and providing customer service as needed. This role requires vigilance, adaptability, and the ability to remain calm under pressure.

What is a Goodwill Security job?

A Goodwill Security job involves ensuring the safety of employees, customers, and merchandise at a Goodwill store or facility. Responsibilities typically include monitoring surveillance systems, patrolling the premises, preventing theft, and handling security incidents professionally. Security personnel may also assist with conflict resolution, enforce store policies, and work with law enforcement if necessary. The role requires strong observational skills, attention to detail, and the ability to respond effectively to security concerns.

What are the key skills and qualifications needed to thrive in the Goodwill Security position, and why are they important?

To thrive as a Goodwill Security professional, you need knowledge of security procedures, surveillance techniques, and conflict resolution, usually supported by a high school diploma or equivalent and relevant security experience. Familiarity with CCTV systems, incident reporting software, and possibly a state-issued security license is often required. Strong observational skills, approachability, and effective communication set standout candidates apart. These abilities are essential for maintaining a safe, welcoming environment for both customers and staff while protecting the organization's assets.

More about Goodwill Security jobs
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What are the most commonly searched types of Goodwill Security jobs? The most popular types of Goodwill Security jobs are:
What states have the most Goodwill Security jobs? States with the most job openings for Goodwill Security jobs include:
What job categories do people searching Goodwill Security jobs look for? The top searched job categories for Goodwill Security jobs are:
Goodwill Security jobs near you
Infographic showing various Goodwill Security job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $54,037 per year, or $26 per hour.

Corp Concierge Security Officer

Goodwill Kentucky

Louisville, KY • On-site

$15.25 - $18.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Goodwill Industries of Kentucky is looking for an energetic, self-motivated, dynamic professional Corporate Concierge Security Officer to join our team! A Security Officer is responsible for safeguarding people, property, and assets by patrolling, monitoring surveillance equipment, inspecting buildings, and enforcing security policies and procedures. If you are looking for an opportunity that allows you to reach new goals while helping other's in your community, the Concierge Security Officer opportunity is for you.
Goodwill's Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty.
Job Type: Part-time
Sat & Sun 12PM-8:30PM
The Corporate Concierge Security Officer (CCSO) is responsible for maintaining a safe, secure, and welcoming environment for employees, customers, program participants, and visitors. This role safeguards people, property, and assets through visible presence, proactive patrols, monitoring of security systems, and enforcement of security policies and procedures. Security Officers serve as frontline representatives of Goodwill and are expected to balance safety, service, and professionalism while supporting dignity, promoting hope, and working in partnership with internal teams and external responders.
Essential Job Functions
  1. Patrol & Physical Security

  • Conduct regular, documented patrols (primarily on foot) of assigned areas to deter criminal activity and identify safety or security risks.
  • Inspect buildings, grounds, doors, and secured areas for signs of forced entry, vandalism, fire hazards, or unsafe conditions.
  • Maintain situational awareness and respond to irregularities with calm, sound judgment.

  1. Access Control & Visitor Management

  • Monitor and control access points to ensure only authorized individuals enter secured areas.
  • Verify identification, issue visitor badges, and enforce access control procedures.
  • Address unauthorized access in a calm, respectful, and professional manner, escalating concerns when necessary.

  1. Surveillance & Technology Monitoring

  • Monitor CCTV systems, alarms, and other electronic security systems to detect suspicious or unsafe activity.
  • Respond appropriately to alarms and system alerts in accordance with established procedures.
  • Report equipment issues or system malfunctions promptly.

  1. Incident & Emergency Response

  • Respond promptly and professionally to security incidents, emergencies, and safety concerns.
  • Assess situations, take appropriate action, and coordinate with internal stakeholders and external responders (law enforcement, fire, EMS) as needed.
  • Apply CARE-based decision-making to manage incidents, reduce escalation, and support safe resolution.
  • Assist with evacuations, lockdowns, and other emergency procedures when required.

  1. Reporting & Documentation

  • Accurately document incidents, observations, and daily activities in written reports.
  • Prepare clear, timely, and objective incident reports suitable for leadership review.
  • Maintain confidentiality, professionalism, and factual accuracy in all documentation.

  1. Customer Service & Professional Presence

  • Interact with employees, customers, program participants, and visitors in a courteous, respectful, and service-oriented manner.
  • Provide assistance, directions, and information while maintaining security awareness.
  • Use CARE-based communication techniques to de-escalate situations when possible and foster positive, respectful interactions.

  1. Safety & Loss Prevention

  • Conduct routine safety checks of doors, windows, and equipment.
  • Identify and report hazards, maintenance issues, or unsafe behaviors.
  • Actively deter theft, vandalism, and policy violations through visible presence, awareness, and appropriate engagement.

  1. Security Equipment & Tools

  • Operate assigned security equipment, including radios, access control systems, cameras, and other tools.
  • Use equipment safely, responsibly, and in accordance with training and policy.
  • Maintain accountability for issued equipment.

  1. Medical & Welfare Response

  • Provide basic first aid, CPR, or emergency assistance within the scope of training until advanced medical care arrives.
  • Respond with calm, compassion, and professionalism during medical or welfare-related incidents.

  1. Policy, Legal & Ethical Compliance

  • Enforce Goodwill security policies, procedures, and site-specific post orders consistently and fairly.
  • Remain knowledgeable of applicable laws, regulations, and industry best practices related to security operations.
  • Perform all duties with integrity, respect, and adherence to CARE-based standards of conduct.

  1. Other Duties

  • Perform other related duties as assigned to support safety, security, and organizational operations.

Benefits:
  • 403(b) Plan
  • Company 403(b) Matching Contributions
  • Tuition Reimbursement
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 8 Paid Holidays
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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