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Goodwill Retail Store Jobs (NOW HIRING)

Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ... experience * Mathematical and literacy skills to support job duties * Ability to work a flexible ...

Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ... experience * Mathematical and literacy skills to support job duties * Ability to work a flexible ...

Retail Supervisor

Ellsworth, ME · On-site

$17 - $20/hr

Store Location: Ellsworth, Maine Pay: $17.00 - $20.00 (D.O.E) Goodwill Northern New England - good ... As a Retail Supervisor, you'll be a driving force in our business through your leadership and ...

Store Manager

Washington, PA · On-site

$60K - $62K/yr

Learn more about working at Goodwill. You can help. We can show you how. As the Store Manager you would be responsible for the overall day-to-day operation and success of a Goodwill retail store.

Retail Supervisor

Belmont, NH · On-site

$17 - $20/hr

Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ... experience. * Mathematical and literacy skills to support your job duties. * Flexibility to work ...

Retail Supervisor

Portsmouth, NH · On-site

$17.70 - $21/hr

Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ... experience. * Mathematical and literacy skills to support your job duties. * Flexibility to work ...

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Goodwill Retail Store information

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$11

$22

$35

How much do goodwill retail store jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for goodwill retail store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

More about Goodwill Retail Store jobs

What cities are hiring for Goodwill Retail Store jobs?

Cities with the most Goodwill Retail Store job openings:

What states have the most Goodwill Retail Store jobs?

States with the most job openings for Goodwill Retail Store jobs include:

What job categories do people searching Goodwill Retail Store jobs look for?

The top searched job categories for Goodwill Retail Store jobs are:

Infographic showing various Goodwill Retail Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Goodwill Retail Regional Director - Northern Maine

Goodwill - NNE

Bangor, ME • On-site

$95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Location: Reports to Gorham, Maine office (Hybrid around Bangor/Ellsworth Area)

Salary: Starting @ 95k Depending on Experience

Are you passionate about making a positive impact on the lives of diverse communities? Are you driven by a vision of creating sustainable, thriving neighborhoods through full participation and inclusivity? If so, we have an exciting opportunity for you to join our team as Goodwill NNE's Regional Director of Retail Stores & Donation Center, Southern Maine.

The Regional Director, Retail Store and Donation Centers is expected to:

  • Oversee the operations of multiple retail stores and donation centers, maintaining a high standard of cleanliness, organization, and product quality, optimizing the collection, processing, and selling of donated and purchased goods, and ensuring best-in-class employee and customer experience.
  • Develop and execute plans to drive revenue growth, optimize store performance, and meet organizational goals.
  • Foster a collaborative and supportive work environment that encourages the fullest participation of all team members, valuing their diverse backgrounds and contributions.
  • Cultivate strong relationships with other Goodwill employees, stakeholders, and community members to enhance our agency's reputation and reach.
  • Champion our commitment to inclusivity, equity, and diversity, both within our team and in our community interactions.
  • Owns P&L responsibility and financial planning for the assigned units.
  • Perform other relevant duties as assigned.

Minimum Qualifications: 

  • Bachelor’s degree in business and 3 years of retail store management experience, or 5+ years of retail store management experience with full P&L responsibility
  • Strong leadership skills, with the ability to motivate and inspire a diverse team of employees.
  • Passionate about social and environmental responsibility, with a commitment to integrating these values into business practices.
  • Excellent communication and interpersonal skills, able to represent Goodwill positively in all interactions with internal and external stakeholders.
  • Proficiency in technology, including Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Power BI, and Teams.
  • Proficiency in financial analysis and budget management to drive financial sustainability and growth.
  • Familiarity with sustainable business practices and an ability to creatively incorporate these principles into daily operations.

Preferred Qualifications: 

  • Prior successful multi-unit retail management
  • Prior experience managing retail operations in a Donated Goods environment.
  • Prior experience working in a not-for-profit social enterprise.
  • PMP, Lean, or Agile certification.

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

  • Medical, Dental, and Vision insurance offered
  • 403(b) retirement plan with Employer Match
  • Employer Paid Short & Long Term Disability
  • Employer-paid Life Insurance
  • Generous Paid Time Off Plan
  • Paid Holidays
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Exceptional career growth opportunities
  • Discount on personal cell phone plans
  • Local community discounts