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Goodwill Retail Store Jobs (NOW HIRING)

Goodwill - NNE

Retail Supervisor

South Portland, ME · On-site

$17.70 - $20/hr

Store Location: Millcreek-South Portland, ME $17.70-$20.00 per hr Goodwill Northern New England ... As a Retail Supervisor, you'll be a driving force in our business through your leadership and ...

Goodwill - NNE

Retail Supervisor

Rockland, ME · On-site

$17 - $18.50/hr

Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ... experience * Mathematical and literacy skills to support job duties * Ability to work a flexible ...

Goodwill - NNE

Retail Supervisor

Portsmouth, NH · On-site

Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ... experience. * Mathematical and literacy skills to support your job duties. * Flexibility to work ...

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Goodwill Retail Store information

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$11

$22

$35

How much do goodwill retail store jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for goodwill retail store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store Associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.
More about Goodwill Retail Store jobs
What cities are hiring for Goodwill Retail Store jobs? Cities with the most Goodwill Retail Store job openings:
What states have the most Goodwill Retail Store jobs? States with the most job openings for Goodwill Retail Store jobs include:
What job categories do people searching Goodwill Retail Store jobs look for? The top searched job categories for Goodwill Retail Store jobs are:
Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 37% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Assistant Retail Manager - Royal Palm

Goodwill Industries Manasota Inc

West Palm Beach, FL • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

As an Assistant Retail Store Manager, you’ll support the daily operations of a Goodwill retail location while helping create a positive and inclusive environment for both team members and customers. You’ll assist with staffing, training, scheduling, and ensuring smooth store operations that align with Goodwill’s mission and Core Values.

What You’ll Do:

  • Support the Store Manager in hiring, training, and supervising team members.
  • Help manage daily store operations, including scheduling, cash handling, and inventory.
  • Promote exceptional customer service and uphold Goodwill’s safety and compliance standards.
  • Ensure proper handling of donations and maintain a clean, organized, and safe environment.
  • Monitor store performance and assist with reports, budgets, and loss prevention.

What You Need:

  • Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
  • High School Diploma or GED required.
  • Strong leadership, interpersonal, and verbal and written communication skills.
  • Basic computer skills.
  • Must have a reliable means of transportation.

Physical Requirements:

  • Able to bend, reach and stand for extensive periods of time and lift up to (40) forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
  • Able to perform tasks that require repetitive motion, i.e., tagging or hanging clothes. Manual dexterity is required.

What You Get:

  • Medical, Dental, & Vision Insurance
  • Employer Paid Life Insurance
  • 401K Retirement Plan with an Employer Match
  • Paid Time Off
  • 25% Store Discount
  • Teladoc copays covered by Goodwill
  • Access to a Life Coach
  • Training and Development Opportunities
  • Education Assistance and Incentives
  • Comprehensive Wellness Program with Incentives