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Goodwill Retail Store Jobs (NOW HIRING)

Goodwill

Store Manager

New Kensington, PA · On-site

$60K/yr

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store ... outlet. This position will lead and direct the retail team, meeting merchandise standards to ...

Goodwill

Retail Supervisor

Portsmouth, NH · On-site

$17.70 - $21/hr

Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ... experience. * Mathematical and literacy skills to support your job duties. * Flexibility to work ...

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Goodwill Retail Store information

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$11

$22

$35

How much do goodwill retail store jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for goodwill retail store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.
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What cities are hiring for Goodwill Retail Store jobs?

Cities with the most Goodwill Retail Store job openings:

What states have the most Goodwill Retail Store jobs?

States with the most job openings for Goodwill Retail Store jobs include:

What job categories do people searching Goodwill Retail Store jobs look for?

The top searched job categories for Goodwill Retail Store jobs are:

Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Retail Store Worker

Goodwill Industries of Hawaii

Honolulu, HI • On-site

$16 - $18/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Goodwill Industries of Hawaii, Inc.

Job Title: Retail Store Worker

At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives.

So, join the Goodwill Hawaii family and help strengthen our community, one job at a time!

SUMMARY

The Retail Store Worker represents Goodwill at the Goodwill retail stores by processing sales transactions and providing customer service. A Retail Store Worker is responsible for inspecting/sorting donations and using assigned standards to determine outcome of merchandise. A Retail Store Worker’s duties include cashiering, replenishment of stock, providing donation receipts, organization of donated goods, loading/unloading the truck, and custodial services for the premises and other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Use the cash register to complete sales and follow all company rules for handling money.
  • Follow all steps for opening, using, and closing the register, including keeping it locked when not in use.
  • Greet every customer, help them with questions, and tell them about sales or promotions.
  • Watch for shoplifting or damage in the store and let a manager know if you see anything suspicious.
  • Keep shelves neat and stocked, and help with rotating items based on color or date.
  • Help with cleaning and other tasks around the store as assigned.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employees are regularly required to:

  • stand; walk; use hands to finger, handle, or feel;
  • reach with hands and arms; and talk or hear.
  • frequently lift and/or move up to 25 pounds
  • occasionally maneuver wheeled containers weighing up to 300 pounds


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme heat.


Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.