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Goodwill Retail Store Jobs in Pennsylvania (NOW HIRING)

Goodwill

Store Manager

Washington, PA · On-site

$60K - $62K/yr

Learn more about working at Goodwill. You can help. We can show you how. As the Store Manager you would be responsible for the overall day-to-day operation and success of a Goodwill retail store.

Goodwill

Store Manager

New Kensington, PA · On-site

$60K/yr

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store ... outlet. This position will lead and direct the retail team, meeting merchandise standards to ...

Goodwill of SWPA EE

Store Manager

New Kensington, PA

$60K/yr

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store ... outlet. This position will lead and direct the retail team, meeting merchandise standards to ...

Goodwill of SWPA EE

Store Manager

Washington, PA · On-site

$60K - $62K/yr

Learn more about working at Goodwill. You can help. We can show you how. As the Store Manager you would be responsible for the overall day-to-day operation and success of a Goodwill retail store.

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Goodwill Retail Store information

See Pennsylvania salary details

$11

$22

$35

How much do goodwill retail store jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for goodwill retail store in Pennsylvania is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.73 per hour, depending on experience, location, and employer.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are popular job titles related to Goodwill Retail Store jobs in Pennsylvania?

For Goodwill Retail Store jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Goodwill Retail Store jobs in Pennsylvania look for?

The top searched job categories for Goodwill Retail Store jobs in Pennsylvania are:

Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in Pennsylvania as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,688 per year, or $22.9 per hour.

Store Manager

Goodwill

Washington, PA • On-site

$60K - $62K/yr

Full-time

Posted 24 days ago

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

688th of 786 rated non-profit organizations

Job description

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies".
We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.
As the Store Manager you would be responsible for the overall day-to-day operation and success of a Goodwill retail store. Along with providing leadership and direction to the team, program participants, donors, and customers while ensuring that merchandise meets frequency and quantity and quality standards to enhance the customers buying experience.
Duties will also include but are not limited to:
  • Support the mission by achieving sales, budget, and profit objectives while ensuring that the store operates in an efficient manner.
  • Have excellent oral/written communication skills and have a working knowledge of Microsoft Office Suite.
  • Problem solving and organizational skills are required with a focus on customer service.

External Hiring Range: $60,000-$62,000/year
Schedule: Will vary, must be available to work weekends and holidays as required.
Travel: Yes, some local travel will be required.
Qualifications:
  • High School Diploma or Equivalent AND 3 or more years' experience in Management required. OR
  • Associates' Degree AND 2 or more years' experience in Management required. OR
  • Bachelors' Degree AND 1 or more years' experience in Management required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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