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Goodwill Retail Jobs (NOW HIRING)

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Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer ... Goodwill offers exciting opportunities for professional growth, and robust benefits, including ...

Be Seen First

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer ... Goodwill offers exciting opportunities for professional growth, and robust benefits, including ...

Retail Supervisor

Manchester, NH · On-site

$17 - $20/hr

Goodwill's motto is " a hand up, not a handout ." Goodwill Northern New England is a nonprofit ... Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ...

Retail Supervisor

Williston, VT · On-site

$17.70 - $20/hr

Goodwill's motto is " a hand up, not a handout ." Goodwill Northern New England is a nonprofit ... Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory ...

Goodwill Industries of Southwestern Michigan Stevensville Retail Associate WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives ...

Retail Supervisor

Portsmouth, NH · On-site

$17.70 - $21/hr

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we ... As a Retail Supervisor, you'll be a driving force in our business through your leadership and ...

Retail Supervisor

Ellsworth, ME · On-site

$17 - $20/hr

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we ... As a Retail Supervisor, you'll be a driving force in our business through your leadership and ...

Retail Supervisor

Belmont, NH · On-site

$17 - $20/hr

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we ... As a Retail Supervisor, you'll be a driving force in our business through your leadership and ...

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Goodwill Retail information

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$10

$15

$18

How much do goodwill retail jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for goodwill retail in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is a Goodwill retail job?

Goodwill retail jobs refer to positions within Goodwill stores, which sell donated goods to the public. Employees may work as cashiers, sales associates, donation attendants, or managers, helping to sort, price, and display items, assist customers, and maintain store operations. These jobs support Goodwill's mission by generating revenue for job training and community programs. Goodwill retail positions offer opportunities for career growth, skill development, and often provide flexible hours. Working at Goodwill can be a rewarding way to contribute to your community while gaining valuable work experience.

What are the key skills and qualifications needed to thrive as a Goodwill retail associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, cash handling skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Outstanding customer service, teamwork, and adaptability are vital soft skills for this role. These skills and qualities are important because they ensure efficient store operations, a positive shopping experience, and support the organization's mission.

What are some common challenges faced by employees working in a Goodwill retail store, and how can they be successfully managed?

Employees at Goodwill retail stores often encounter challenges such as handling a high volume of donated goods, maintaining organized sales floors, and assisting a diverse range of customers. Successful team members develop strong organizational and multitasking skills to keep the store running smoothly and create a positive shopping experience. Goodwill provides training and support to help staff manage these challenges, and teamwork is emphasized to ensure tasks are completed efficiently. Open communication and a willingness to help both customers and colleagues are key to thriving in this environment.

What is the difference between Goodwill Retail vs Thrift Store Associate?

AspectGoodwill RetailThrift Store Associate
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail store setting, handling donations, sales, and customer interactionsSimilar retail environment, often involving sorting donations and assisting customers
Employer & Industry UsageNonprofit organization focused on job training and community supportPrivate or nonprofit thrift stores, selling donated items to the public
Common Search & ComparisonYesYes

Both roles involve working in retail settings, handling donations, and assisting customers. Goodwill Retail positions often include additional responsibilities related to supporting community programs and job training initiatives, whereas Thrift Store Associates focus primarily on sales and donation processing. The roles are similar in credentials and work environment, making them common points of comparison for job seekers.

What to say to get hired at Goodwill retail?

To increase your chances of getting hired at Goodwill retail, highlight your customer service skills, reliability, and willingness to work flexible hours during the interview. Demonstrating a positive attitude and knowledge of the store's mission can also be beneficial. Be prepared to discuss your previous retail experience and teamwork abilities.
More about Goodwill Retail jobs

What cities are hiring for Goodwill Retail jobs?

Cities with the most Goodwill Retail job openings:

What states have the most Goodwill Retail jobs?

States with the most job openings for Goodwill Retail jobs include:

What job categories do people searching Goodwill Retail jobs look for?

The top searched job categories for Goodwill Retail jobs are:

Infographic showing various Goodwill Retail job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Goodwill Retail Regional Director - Northern Maine

Goodwill

Gorham, ME • On-site

$95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

684th of 781 rated non-profit organizations


Job description

Location: Reports to Gorham, Maine office (Hybrid around Bangor/Ellsworth Area)
Salary: Starting @ 95k Depending on Experience
Are you passionate about making a positive impact on the lives of diverse communities? Are you driven by a vision of creating sustainable, thriving neighborhoods through full participation and inclusivity? If so, we have an exciting opportunity for you to join our team as Goodwill NNE's Regional Director of Retail Stores & Donation Center, Southern Maine.
The Regional Director, Retail Store and Donation Centers is expected to:
  • Oversee the operations of multiple retail stores and donation centers, maintaining a high standard of cleanliness, organization, and product quality, optimizing the collection, processing, and selling of donated and purchased goods, and ensuring best-in-class employee and customer experience.
  • Develop and execute plans to drive revenue growth, optimize store performance, and meet organizational goals.
  • Foster a collaborative and supportive work environment that encourages the fullest participation of all team members, valuing their diverse backgrounds and contributions.
  • Cultivate strong relationships with other Goodwill employees, stakeholders, and community members to enhance our agency's reputation and reach.
  • Champion our commitment to inclusivity, equity, and diversity, both within our team and in our community interactions.
  • Owns P&L responsibility and financial planning for the assigned units.
  • Perform other relevant duties as assigned.

Minimum Qualifications:
  • Bachelor's degree in business and 3 years of retail store management experience, or 5+ years of retail store management experience with full P&L responsibility
  • Strong leadership skills, with the ability to motivate and inspire a diverse team of employees.
  • Passionate about social and environmental responsibility, with a commitment to integrating these values into business practices.
  • Excellent communication and interpersonal skills, able to represent Goodwill positively in all interactions with internal and external stakeholders.
  • Proficiency in technology, including Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Power BI, and Teams.
  • Proficiency in financial analysis and budget management to drive financial sustainability and growth.
  • Familiarity with sustainable business practices and an ability to creatively incorporate these principles into daily operations.

Preferred Qualifications:
  • Prior successful multi-unit retail management
  • Prior experience managing retail operations in a Donated Goods environment.
  • Prior experience working in a not-for-profit social enterprise.
  • PMP, Lean, or Agile certification.

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
  • Medical, Dental, and Vision insurance offered
  • 403(b) retirement plan with Employer Match
  • Employer Paid Short & Long Term Disability
  • Employer-paid Life Insurance
  • Generous Paid Time Off Plan
  • Paid Holidays
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Exceptional career growth opportunities
  • Discount on personal cell phone plans
  • Local community discounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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