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Goodwill Retail Jobs (NOW HIRING)

Goodwill of Greater Washington

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Goodwill - (Retail) - General Manager

Germantown, MD · On-site

$70K/yr

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer ... Goodwill offers exciting opportunities for professional growth, and robust benefits, including ...

Goodwill of Greater Washington

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Goodwill - Retail Sales Associate

Sterling, VA · On-site

$18/hr

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative ...

Goodwill

Retail Supervisor

Portsmouth, NH · On-site

$17.70 - $21/hr

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we ... As a Retail Supervisor, you'll be a driving force in our business through your leadership and ...

Goodwill SWMI

Retail Sales Associate

Stevensville, MI · On-site

$13.75/hr

Goodwill Industries of Southwestern Michigan Stevensville Retail Associate WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives ...

Goodwill

Retail Supervisor

Biddeford, ME · On-site

$17 - $20/hr

E.) Goodwill Northern New England - good works here! At Goodwill, we believe in the power of work ... As a Retail Supervisor, you'll be a driving force in our business through your leadership and ...

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Goodwill Retail information

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$10

$15

$18

How much do goodwill retail jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for goodwill retail in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working in a Goodwill retail store, and how can they be successfully managed?

Employees at Goodwill retail stores often encounter challenges such as handling a high volume of donated goods, maintaining organized sales floors, and assisting a diverse range of customers. Successful team members develop strong organizational and multitasking skills to keep the store running smoothly and create a positive shopping experience. Goodwill provides training and support to help staff manage these challenges, and teamwork is emphasized to ensure tasks are completed efficiently. Open communication and a willingness to help both customers and colleagues are key to thriving in this environment.

What are the key skills and qualifications needed to thrive as a Goodwill retail associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, cash handling skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Outstanding customer service, teamwork, and adaptability are vital soft skills for this role. These skills and qualities are important because they ensure efficient store operations, a positive shopping experience, and support the organization's mission.

What is a Goodwill retail job?

Goodwill retail jobs refer to positions within Goodwill stores, which sell donated goods to the public. Employees may work as cashiers, sales associates, donation attendants, or managers, helping to sort, price, and display items, assist customers, and maintain store operations. These jobs support Goodwill's mission by generating revenue for job training and community programs. Goodwill retail positions offer opportunities for career growth, skill development, and often provide flexible hours. Working at Goodwill can be a rewarding way to contribute to your community while gaining valuable work experience.

What is the difference between Goodwill Retail vs Thrift Store Associate?

AspectGoodwill RetailThrift Store Associate
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail store setting, handling donations, sales, and customer interactionsSimilar retail environment, often involving sorting donations and assisting customers
Employer & Industry UsageNonprofit organization focused on job training and community supportPrivate or nonprofit thrift stores, selling donated items to the public
Common Search & ComparisonYesYes

Both roles involve working in retail settings, handling donations, and assisting customers. Goodwill Retail positions often include additional responsibilities related to supporting community programs and job training initiatives, whereas Thrift Store Associates focus primarily on sales and donation processing. The roles are similar in credentials and work environment, making them common points of comparison for job seekers.

More about Goodwill Retail jobs
What cities are hiring for Goodwill Retail jobs? Cities with the most Goodwill Retail job openings:
What states have the most Goodwill Retail jobs? States with the most job openings for Goodwill Retail jobs include:
What job categories do people searching Goodwill Retail jobs look for? The top searched job categories for Goodwill Retail jobs are:
Goodwill Retail jobs near you
Infographic showing various Goodwill Retail job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Goodwill Retail Director

Easter Seals Goodwill Northern Rocky Mountain

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Directly supervises Goodwill store managers within designated area. Will oversee operations of the stores to effectively ensure that they meet their planned goals. Will maximize profitability of stores by establishing and applying sound management policies pertaining to organization, production, transportation, sales, community relations, employment practices, budgets, schedules, and workflow. Director is a liaison between Easter Seals-Goodwill administration and Goodwill Managers and supports the company in all issues. Monitors the safety program with a goal of 0 accidents.

Requirements

  • Sensitive to guest needs and wishes
  • Ability to work effectively with people with disabilities or other special needs preferred
  • Must have computer experience and be competent in internet use and a variety of computer software applications.
  • Must be able to read, write and speak the English language in order to communicate with staff and guests.

Physical Requirements

  • Ability to move independently or with reasonable accommodation within the facility and community.
  • Applicant must be physically and mentally able to perform all requirements of the job.
  • Moderate lifting and bending
  • Overtime and evenings required to meet deadlines
  • Willingness and ability to travel as needed within the territory of ESGW and to national meetings.
  • Must have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
  • All positions require the completion of a background check.  Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

  • High School/Equivalent
  • 5+ years
  • Retail experience in a high-level management position that supervised multiple retail sites.
  • Experience in product flow and efficiency of operations is required.
  • Supervisory experience for more than 20 Team Members
  • Experience developing public relations/advertising/promotional plans

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan + up to 4% contribution
  • Tuition Assistance
  • Flexible Spending + Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program.  Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms.  Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and welcomes all qualified applicants. We are dedicated to ensuring a fair and equitable recruitment process. We are committed to providing an inclusive and welcoming environment for all members of our team and candidates seeking employment with us. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We strive to create a workplace where individuals from all backgrounds and experiences can thrive and contribute their unique perspectives to our mission.

If you require an accommodation during the application process, please let us know, and we will make every effort to provide the necessary support.

Apply