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ASM Global

Manager, Hospitality Insights

$85K - $90K/yr

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues ... By delivering a suite of insights and analytics services, the role will help improve efficiency ...

Airwallex

Global Customer Insights Lead

San Francisco, CA · On-site

$170K - $225K/yr

About the team We're launching a brand-new Global Customer Insights function within Operations Strategy. You will be the first hire and the founding force behind a global, follow-the-sun insights ...

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As of Jul 3, 2026, the average yearly pay for global insight in the United States is $94,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $115,000.00 per year, depending on experience, location, and employer.

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A Global Insight job typically involves analyzing market trends, consumer behavior, and industry data to provide strategic recommendations for businesses operating on a global scale. Professionals in this role use data-driven insights to help organizations make informed decisions about market expansion, competitive positioning, and emerging opportunities. They may work in industries such as finance, consulting, marketing, or technology, collaborating with cross-functional teams to drive business growth. Strong analytical skills, cultural awareness, and industry expertise are essential for success in this field.

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As a Global Insight professional, your primary responsibilities include gathering, analyzing, and synthesizing market data to uncover trends and opportunities across different regions. You will often collaborate with marketing, strategy, and product teams to deliver actionable recommendations that support global business objectives. Expect to work on both short-term projects for immediate decision-making and long-term studies to shape international growth strategies. Additionally, you may participate in workshops, client presentations, and liaisons with external research partners, ensuring your insights drive impactful business outcomes.

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Infographic showing various Global Insight job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $94,999 per year, or $45.7 per hour.
Manager, Hospitality Insights

Manager, Hospitality Insights

ASM Global

Remote

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 210 rated facilities management

Job description

LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
THE ROLE
The Business Intelligence Manager will partner with operations across a portfolio of 40+ Live Music amphitheaters. The Manager will support concession, pricing, and operations decision making, working side-by-side with hospitality leadership to drive intelligent impact, shape strategy, and inform innovation. By delivering a suite of insights and analytics services, the role will help improve efficiency, effectiveness, and resiliency of the business. Backed by a center-of-excellence within Legends Global Insights, the Manager will serve as an ambassador ensuring quality standards are maintained in every step of the operations. The role will also drive innovation and adoption of operational best practices.
ESSENTIAL FUNCTIONS
  • Deliver Insights business intelligence and analytics services to in-venue stakeholders:
    • Develop specific venue knowledge, including physical configuration, proposed technology, and operational processes.
    • Leverage reporting (heat maps, dashboards, presentations, status updates) standards and formats for partner and operator end-use.
    • Support monthly business and post-event reviews to share performance updates and identify opportunities.
    • Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution.
    • Communicate key guest insights and potential action items.
    • Analyze and build solutions around variable labor and cost of sales management.
    • Experiment, testing pivots and change initiatives in partnership with venues.
  • Inform innovation and operational excellence initiatives to:
    • Enhance guest experience and profitability.
    • Support strategy development of new technology initiatives.
  • Support best-in-class data integrity.
  • Support or directly complete ad-hoc analytics projects as needed or required.
  • Develop relationships with clients and Legends stakeholders to understand their strategies and business objectives.
  • Develop expertise around live music events; this role will serve as an SME for live music programming within Legends Global.

QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements below represent knowledge, skill, and ability.
  • Must have prior experience communicating statistical findings and/or complex ideas to non-technical audiences.
  • Must have prior experience using Excel, SQL, R, Python, and/or PowerBI for analysis and visualization.
  • Must be able to share examples of using data to solve complex problems.
  • Able to simultaneously manage a high level of detail across multiple projects.
  • Able to manage stakeholders and tasks independently, managing time effectively.
  • Able to maintain customer confidentiality and work well within a team environment.
  • Self-starter who is eager to learn the business and drive proactive insights.
  • Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally.
  • Between 2-5 years of experience in quantitative, analytical consulting, and/or client-facing businesses, as well as experience interacting with organizational leadership.
  • Bachelor's Degree and/or master's degree in business analytics, statistics, economics, or a related field.

COMPENSATION
Competitive salary of $85,000 - $90,000 plus bonus potential commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401K plan.
WORKING CONDITIONS
Location: Remote, USA
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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