Global Client Services Jobs (NOW HIRING)

Location: This is a hybrid remote/in-office role.

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com . Listen to our latest podcast, from Dreamers to Disruptors , and follow us at @Medidata.

About the Team:

The Senior Client Executive is an Expert-level professional who applies broad expertise and knowledge in highly specialized fields or several related disciplines . You will be responsible for achieving booking, revenue, and profit objectives within assigned account territories, identifying sales opportunities through daily prospecting, and efficiently leveraging resources to build consultative, long-term relationships with customers . At this level, you are accountable for results, which may impact the entire function.

Responsibilities:

• Sales Target Attainment: Accomplish booking, revenue, and profit targets, as well as daily, weekly, and quarterly productivity metrics through daily outbound calling to prospective customers. You will be directly responsible for closing sales transactions and partnering with Market Development Specialists to close mid-market leads. Operating as an expert, you will also lead and contribute to the development of company objectives and principles to achieve goals in creative and effective ways.
• Territory Ownership: Responsible for managing, deepening and elevating (C-Suite) relationships within an existing portfolio of client organizations. This role requires a high degree of strategic account planning, negotiation, and cross-functional collaboration to maximize client satisfaction and expand service adoption, with a strong emphasis on growing revenue within the existing client base.
• Problem Solving & Complexity: Work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. This role requires conceptual thinking to understand advanced issues and implications, as well as the ability to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Collaboration & Thought Leadership: Establish relationships with "C-Level" decision makers within prospect organizations while maintaining well-coordinated internal relationships. You will be expected to create formal networks involving coordination among groups and focus on providing thought leadership on broader organization projects. Recognized internally as a subject matter expert, you will need to convey advanced information and persuade several diverse stakeholders and audiences, and you may direct the activities of others.
• Planning & Administration: Develop and execute sales plans as it relates to developing a new book of business, build customer loyalty, and achieve retention rates. Coordinate resources within sales and other departments, maintain accurate account and opportunity data in Salesforce, and complete weekly, monthly, and quarterly pipeline forecasting.

Qualifications:

• Experience & Education: This role typically requires a minimum of 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years of experience; or equivalent experience. Preferred educational backgrounds include a Bachelor's degree in Life Sciences, Business, Computer Science, or equivalent relevant sales experience. Significant barriers to entry exist at this level, which may require committee review.
• Sales Expertise: Demonstrated track record in exceeding sales targets, expertise with process approached selling, and application software sales experience.
• Skills: Experience balancing multiple sales opportunities, establishing communication and engagement with prospects, and strong business experience following a clear process for outreach using different methods.
• Travel: The majority of your time will be dedicated to traveling for in-person client meetings, though the specific frequency may fluctuate depending on the quarter.

The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $116,500-$155,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

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Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

We will accept applications on an ongoing basis until we fill the position.

Inclusion statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Salary Pay Transparency

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $116250 and $155000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.