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Genesys Ivr Developer Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

Genesys SME

Boston, MA · On-site

... IVR Skill Based Routing Call Back Queuing Agent Desktop etc Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a ...

Aroghia

Genesys Cloud CX consultant

San Antonio, TX · On-site

$55 - $60/hr

Genesys Cloud CX - Admin, Developer, Analyst & Architect Location: San Antonio, TX (On-site ... IVR & Flow Development: Develop and maintain IVR workflows using Genesys Architect. Update and ...

PTP

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...

MM International

IVR Quality Engineer

Fort Mill, SC · On-site

... like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ... & DevOps: Strong foundation in test strategy, defect triage, and CI/CD integration. Comfortable ...

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How much do genesys ivr developer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for genesys ivr developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Genesys Ivr Developer position, and why are they important?

To thrive as a Genesys IVR Developer, you need expertise in IVR application design, scripting languages such as VXML or Java, and a solid understanding of call flow logic, often supported by a computer science degree or equivalent experience. Familiarity with the Genesys platform, knowledge of telephony systems, and potentially relevant certifications like Genesys Certified Professional are highly valued. Strong analytical thinking, attention to detail, and effective communication skills help developers excel, especially when collaborating with cross-functional teams. These abilities ensure robust, customer-focused solutions that support business goals and seamless caller experiences.

What is a Genesys IVR Developer job?

A Genesys IVR Developer is responsible for designing, developing, and maintaining interactive voice response (IVR) solutions using Genesys platforms. They work with call flows, voice applications, and backend integrations to enhance customer interactions. Their role involves configuring Genesys components, troubleshooting issues, and optimizing IVR performance to ensure seamless communication experiences.

What does a typical day look like for a Genesys IVR Developer?

As a Genesys IVR Developer, your day usually involves designing and updating IVR call flows, coding scripts, troubleshooting issues, and collaborating with business analysts or QA teams to meet project requirements. You may participate in meetings to discuss user experience improvements and work closely with telephony engineers to deploy changes within the Genesys environment. Regular testing, documentation, and supporting end users are also common tasks. This blend of independent development and teamwork ensures that the IVR system remains efficient, reliable, and customer-friendly.

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What are the most commonly searched types of Genesys Ivr Developer jobs? The most popular types of Genesys Ivr Developer jobs are:
What states have the most Genesys Ivr Developer jobs? States with the most job openings for Genesys Ivr Developer jobs include:
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Genesys Ivr Developer jobs near you
Infographic showing various Genesys Ivr Developer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.

Genesys SME

Futran Tech Solutions Pvt. Ltd.

Boston, MA • On-site

Full-time

Posted 23 days ago

Job description

Genesys SME
Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc
Genesys SME
Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc
Genesys SME
Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc

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