IVR Chatbot Developer
Newark, NJ · On-site
IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of ... Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound ...
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Newark, NJ · On-site
IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of ... Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound ...
Quick apply
Newark, NJ · On-site
IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of ... Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound ...
New York, NY · On-site
$45 - $50/hr
Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Advanced understanding of IVR technology and related telecommunications devices, networks, software ...
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New York, NY · On-site
$45 - $50/hr
Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Advanced understanding of IVR technology and related telecommunications devices, networks, software ...
Newark, NJ · On-site
$108K - $126K/yr
In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a ... on Genesys Cloud CX. - Functional and hands on experience on development on Voice and Non-Voice ...
Newark, NJ · On-site
$108K - $126K/yr
In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a ... on Genesys Cloud CX. - Functional and hands on experience on development on Voice and Non-Voice ...
Almond, NY · On-site
$49 - $67/hr
Overview: • 4+ years of hands-on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect • Proven capability in IVR design and end-to-end ...
Almond, NY · On-site
$49 - $67/hr
Overview: • 4+ years of hands-on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect • Proven capability in IVR design and end-to-end ...
Jacksonville, FL · Remote
$60.50/hr
Genesys Developer Location: Jacksonville, Florida and Remote only in Eastern and Central Coast ... Design and configure IVR/Call Flows. * Administer and develop contact center platforms. * Support ...
Jacksonville, FL · Remote
$60.50/hr
Genesys Developer Location: Jacksonville, Florida and Remote only in Eastern and Central Coast ... Design and configure IVR/Call Flows. * Administer and develop contact center platforms. * Support ...
Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
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Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
... the Genesys and call center systems. STG has worked together along with a 3rd party vendor to ... Provide knowledge transfer of IVR, Genesys and call center systems and programming to identified ...
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... the Genesys and call center systems. STG has worked together along with a 3rd party vendor to ... Provide knowledge transfer of IVR, Genesys and call center systems and programming to identified ...
Pittsburgh, PA · On-site
$58.25 - $75.75/hr
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
Pittsburgh, PA · On-site
$58.25 - $75.75/hr
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
Newark, NJ · On-site
IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...
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Newark, NJ · On-site
IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...
Newark, NJ · On-site
$58.75 - $80.50/hr
- Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on ...
Newark, NJ · On-site
$58.75 - $80.50/hr
- Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on ...
Cary, NC · On-site
$90K - $110K/yr
Genesys Tech Lead Looking for Genesys Cloud CX, Genesys Architect (IVR), Genesys Dialog Engine ... DevOps & CI/CD Awareness Design & Develop clear, intuitive, and customer friendly IVR call flows ...
Cary, NC · On-site
$90K - $110K/yr
Genesys Tech Lead Looking for Genesys Cloud CX, Genesys Architect (IVR), Genesys Dialog Engine ... DevOps & CI/CD Awareness Design & Develop clear, intuitive, and customer friendly IVR call flows ...
Newark, NJ · On-site
$50 - $56/hr
Genesys Cloud CX Developer Location: Newark, NJ Onsite No. of Demands: 2 * Minimum 3-5 years of ... IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. * Functional and hands-on ...
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Newark, NJ · On-site
$50 - $56/hr
Genesys Cloud CX Developer Location: Newark, NJ Onsite No. of Demands: 2 * Minimum 3-5 years of ... IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. * Functional and hands-on ...
Charlotte, NC · On-site
Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and ... Proficiency with programming languages (Java,Python,JavaScript) * Excellent problem solving skills
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Charlotte, NC · On-site
Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and ... Proficiency with programming languages (Java,Python,JavaScript) * Excellent problem solving skills
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
Pittsburgh, PA · On-site
$58.25 - $75.75/hr
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
Pittsburgh, PA · On-site
$58.25 - $75.75/hr
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
We are seeking a skilled Genesys Inbound Voice Engineer to design, implement, and support inbound ... Troubleshoot and resolve issues related to call routing, IVR applications, SIP, CTI, and ...
We are seeking a skilled Genesys Inbound Voice Engineer to design, implement, and support inbound ... Troubleshoot and resolve issues related to call routing, IVR applications, SIP, CTI, and ...
$64.50 - $82.25/hr
Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows ... Genesys Cloud Developer (2 openings) Location: Hartford, CT, Springfield, MA or Boston, MA (Day 1 ...
$64.50 - $82.25/hr
Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows ... Genesys Cloud Developer (2 openings) Location: Hartford, CT, Springfield, MA or Boston, MA (Day 1 ...
Newark, NJ · On-site
$48 - $50/hr
Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required ... Experience in AWS Lex & Lambda for development of ChatBot 4+ years of IVR Applications and Advanced ...
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Newark, NJ · On-site
$48 - $50/hr
Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required ... Experience in AWS Lex & Lambda for development of ChatBot 4+ years of IVR Applications and Advanced ...
Charlotte, NC · On-site
Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development ...
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Charlotte, NC · On-site
Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development ...
$19.71 - $24.89
3% of jobs
$24.89 - $30.07
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$30.07 - $35.25
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$40.43 - $45.61
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$45.61 - $50.79
13% of jobs
$51.11 is the 25th percentile. Wages below this are outliers.
$50.79 - $55.97
13% of jobs
The median wage is $59.05 / hr.
$55.97 - $61.15
22% of jobs
$65.30 is the 75th percentile. Wages above this are outliers.
$61.15 - $66.32
20% of jobs
$66.32 - $71.50
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2% of jobs
$19
$57
$76
To thrive as a Genesys IVR Developer, you need expertise in IVR application design, scripting languages such as VXML or Java, and a solid understanding of call flow logic, often supported by a computer science degree or equivalent experience. Familiarity with the Genesys platform, knowledge of telephony systems, and potentially relevant certifications like Genesys Certified Professional are highly valued. Strong analytical thinking, attention to detail, and effective communication skills help developers excel, especially when collaborating with cross-functional teams. These abilities ensure robust, customer-focused solutions that support business goals and seamless caller experiences.
A Genesys IVR Developer is responsible for designing, developing, and maintaining interactive voice response (IVR) solutions using Genesys platforms. They work with call flows, voice applications, and backend integrations to enhance customer interactions. Their role involves configuring Genesys components, troubleshooting issues, and optimizing IVR performance to ensure seamless communication experiences.
As a Genesys IVR Developer, your day usually involves designing and updating IVR call flows, coding scripts, troubleshooting issues, and collaborating with business analysts or QA teams to meet project requirements. You may participate in meetings to discuss user experience improvements and work closely with telephony engineers to deploy changes within the Genesys environment. Regular testing, documentation, and supporting end users are also common tasks. This blend of independent development and teamwork ensures that the IVR system remains efficient, reliable, and customer-friendly.

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Job Title: IVR Chatbot Developer
Duration: 12+ Months
Location: Newark, NJ (Hybrid)
Job Description:
Required Years of Experience: At least 6 years of relevant experience
In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections).
Key skills/experiences include: Self-Service, API, Conversational Bot
Their team is looking for someone with hands-on experience with Architect Flows (knows different types of Architects flows and knows how to use those types). If you find a Developer who’s strong in Architect flows, please submit them
Experience with Genesys APIs - what can or cannot be done, everything that comes with architect flows
No specific language, doesn’t need those with workforce management expertise.
specific to IVR on Genesys platform.
Work setup is hybrid in Newark, NJ.