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Gainsight Administrator Jobs (NOW HIRING)

Recast Software

Technical Enablement Manager

... administrators do their jobs better. Not only are you a natural teacher who breaks down complex ... Deploy and utilize an enablement platform (NorthPass now Gainsight Customer Education) to ...

PTC

Senior Customer Experience Analyst

Boston, MA · On-site

$90K - $121K/yr

... administrator of the Qualtrics platform, including workflows, XM Directory, APIs, and automation capabilities. * Design and maintain integrations between Qualtrics, Salesforce, Gainsight, and other ...

Recast Software

Technical Enablement Manager

... administrators do their jobs better. Not only are you a natural teacher who breaks down complex ... Deploy and utilize an enablement platform (NorthPass now Gainsight Customer Education) to ...

PowerPlan, Inc

Business Systems Analyst

Atlanta, GA · Hybrid

... Gainsight. * Experience with support ticketing systems such as Zendesk, ServiceNow, or Jira. * Salesforce Certified Platform Administrator (formerly Admin 201 Certification). PowerPlan is an EOE ...

PowerPlan, Inc

Business Systems Analyst

Atlanta, GA · Hybrid

... Gainsight. * Experience with support ticketing systems such as Zendesk, ServiceNow, or Jira. * Salesforce Certified Platform Administrator (formerly Admin 201 Certification). PowerPlan is an EOE ...

Continu Inc.

Senior Customer Success Manager

Manhattan, NY · On-site

$130 - $165/hr

Deliver administrator training, customer workshops, and executive business reviews that drive ... Experience using modern Customer Success platforms such as Planhat, Gainsight, Salesforce or ...

New

PowerPlan, Inc

Business Systems Analyst

Atlanta, GA · On-site

... Gainsight. * Experience with support ticketing systems such as Zendesk, ServiceNow, or Jira. * Salesforce Certified Platform Administrator (formerly Admin 201 Certification). PowerPlan is an EOE ...

DataCT LLC

Licensing and Account Manager

New York, NY · On-site

$122K - $143K/yr

Administer entitlement changes, adds/moves/changes, and exception requests consistent with ... Tools and Systems * CRM (Salesforce, HubSpot), CS platforms (Gainsight), CLM (Ironclad, DocuSign ...

SchooLinks

Implementation Manager

$80K - $110K/yr

... administrators, and CTE leaders, and ensuring all stakeholders get real value from the platform as ... using Gainsight and Salesforce * Lead recurring check-in calls with district champions and ...

Figma

Support Engineer, AI Infrastructure

San Francisco, CA · On-site +1

$126K - $166K/yr

Bring relevant customer, account, product, billing, file, or admin metadata into support ... Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit ...

Affinity

Revenue Systems Engineer

New York, NY · On-site

Administer the broader GTM stack ,including Outreach, ZoomInfo, LeanData, Clari, Momentum, Gainsight, Tableau, Fivetran, and other key tools integrated with Salesforce. Extend the data available in ...

New

Ketch

$200 - $220/hr

Rather than building out separate ops leads, system admins, and pods of analysts, we are looking ... Salesforce, Hubspot, Gainsight, * Demonstrated experience running analyses that informed process ...

Posted today

Mheducation

Team Manager of Customer Success

Centennial, CO · On-site

$90 - $125/hr

The role requires 25-50% travel throughout the semesters to meet with professors and administrators ... Experience using CRM (Salesforce, Gainsight, etc.) required. * Proven success in managing a ...

New

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Gainsight Administrator information

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$39K

$73.3K

$152.5K

How much do gainsight administrator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for gainsight administrator in the United States is $73,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a Gainsight administrator?

A Gainsight Administrator is responsible for managing and optimizing the Gainsight platform to enhance customer success operations. They configure workflows, create reports and dashboards, and integrate Gainsight with other systems to ensure efficient data flow. The role involves collaborating with customer success teams to automate processes and improve customer engagement. Additionally, they troubleshoot issues, maintain system health, and provide training to ensure users maximize Gainsight’s capabilities.

What does a Gainsight administrator do?

A typical day for a Gainsight Administrator involves monitoring and optimizing customer health scores, managing automation rules, creating reports and dashboards, and troubleshooting user issues within the Gainsight platform. You’ll often collaborate closely with customer success, sales, and operations teams to ensure data quality, align processes, and implement new features that support business goals. Regular tasks also include handling user onboarding, maintaining system integrations, and supporting change requests or new initiatives. The role is dynamic and offers a mix of technical problem-solving and cross-functional teamwork, making it both challenging and rewarding for professionals who enjoy continuous improvement.

What skills and qualifications are needed to be a Gainsight administrator?

A Gainsight Administrator should possess strong analytical skills, experience with SaaS customer success platforms, and a background in computer science, information systems, or a related field. Familiarity with Gainsight, Salesforce, data integration tools, and, ideally, Gainsight Administrator certification is highly valuable. Exceptional problem-solving abilities, attention to detail, and strong communication skills help set top candidates apart. These capabilities are essential to effectively configure, optimize, and support Gainsight to drive ongoing customer success initiatives within organizations.

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Gainsight Administrator jobs near you
Infographic showing various Gainsight Administrator job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 43% In-person, 10% Hybrid, and 47% Remote job distribution, with an average salary of $73,281 per year, or $35.2 per hour.

Technical Enablement Manager

Recast Software

Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Job description

About Recast: 

Recast Software, located in Minneapolis, MN, empowers organizations to better manage and support users and devices. Our mission is to simplify the work of IT teams and enable them to create highly secure and compliant environments. Our software does this by seamlessly integrating with existing IT infrastructure to quickly remediate issues, ensure compliance, enhance security, and maintain clear visibility across all devices. Recast is a rapidly growing software company with its solution being used by thousands of enterprise organizations in more than 125 countries, impacting millions of devices and (more importantly) the people who use them. 

About the Role:  

Recast Software is looking for a Technical Enablement Manager to lead, evolve, and optimize our existing Customer Enablement Program to drive both the depth and breadth of product utilization across our customer base. You'll leverage your extensive experience in ConfigMgr/ MECM/ SCCM and Intune to strengthen and scale established enablement initiatives that help our ever-expanding customer base use the Recast product suite to its full potential. Deploying and refining curriculum at scale, you'll reach thousands of users to train and certify them on Recast's product. Your work will be integral for all customers, from getting brand new customers familiar with the tools, to helping our most advanced users expand their utilization of products they've used for years.

The ideal candidate has expertise in endpoint management with SCCM/ MECM/ ConfigMan and Intune who loves to share their expertise to help other system administrators do their jobs better. Not only are you a natural teacher who breaks down complex topics, so they are understandable and interesting, you're also a constant and curious learner. You enjoy improving and expanding established programs, using data and feedback to refine content, delivery, and outcomes over time.

What You'll Do:
  • Maintain Recast's Customer Enablement Program; reviewing our enablement strategy, crafting the training content, and executing the Program at scale across our growing customer base
  • Build and maintain a library of engaging and effective curriculum; identifying the most important topics to educate our customers and actively filling gaps in our enablement offerings
  • Work with internal Subject Matter Experts to capture and share best practices with our customers
  • Deploy and utilize an enablement platform (NorthPass now Gainsight Customer Education) to disseminate trainings and courses at scale
  • Craft and host live webinars
  • Strive to improve internal and external knowledge bases by investing your learnings back into the enablement program, documentation, and other resources.
  • Develop a deep understanding of Recast's products, our customers' environments, and the systems market at large
  • Develop a deep understanding of our customers and how we can best serve their enablement needs
  • Work cross functionally with Customer Success, Support, and Product to prioritize recurring issues for the development team to resolve
What You'll Bring:
  • 3+ years' experience using ConfigMgr (SCCM), preferably using the Enterprise Right Click Tools
  • 2+ years' experience using Microsoft Intune
  • Enthusiasm for helping people, especially your peers, get the most value out of tools and products
  • Experience crafting content and leading trainings for a technical audience
  • Exceptional communication, instructional, and presentation skills with strong customer service
  • Comfortable working in multiple platforms and mediums to most effectively deliver instructional content
  • Highly accountable and self-motivated, comfortable owning projects from conception to follow-through while handling competing (and sometimes cross-functional) priorities
  • Strong problem solving and critical thinking skills 
What Stands Out:
  • Experience with customer enablement
  • Experience working with external customers
  • Experience in the SaaS industry
  • Experience using enablement platforms (like Skilljar or Gainsight)

What We Value: 

  • We take initiative. We have a culture of ownership and progress over perfection. We proactively drive outcomes with self-motivation and determination. We deliver results that matter for our customers and our team.
  • We get curious. Curiosity moves us forward. We ask questions, try new things, and learn from mistakes. Challenges are opportunities to explore creative solutions that benefit our customers and drive continuous improvement.
  • We work together. We appreciate the power of diverse perspectives. Through open communication, we help one another and leverage our collective expertise for better outcomes. We build trust through teamwork.
  • We embrace change. Change is inevitable; we meet it with agility and resilience. We navigate with courage and find possibility in uncertainty. We adapt for the future, shaping our path with purpose.
  • We choose empathy. We aim to deeply understand the needs of our customers and one another - it's the foundation of our relationships. We assume positive intent and practice mutual respect. We prioritize a culture of belonging because success is a shared journey.

What We Offer: 

  • The salary range for this position is $90,000-$115,000. Salary offered will vary based on the full context of experience, skills, education, and location/ cost of living
  • 7.5% annual bonus potential
  • Medical, dental, and vision
  • FSA or HSA with company contributions 
  • Employer paid STD, LTD, AD&D and life insurance 
  • 401k with 4% employer match
  • Work-life balance, flexible time off, and remote work options
  • Parental leave

Why we love working at Recast:

It takes great people across an entire company to build great tools. As a growing start-up, every employee has an opportunity to make a huge impact on our business, as well as ample opportunities to learn and grow. We are a people-first culture with passionate, talented, and supportive teammates. We are committed to making every employee feel respected and valued. We recognize to bring our best selves to Recast, it's important for everyone to nurture their lives outside of work. 

Recast provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state, local, and international laws.

Recast Software
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