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Remote Gainsight Administrator Jobs (NOW HIRING)

IMR Soft Llc

Gainsight Solution Architect

Weston, FL · Remote

$64.50 - $85/hr

Weston, Florida or Remote Opportunity Job Type: Long Term Contract Education: Bachelor's or Master's in Comp. Science, IT, or related Architects Gainsight lifecycle: config, automation, admin, data ...

Gainsight

Xactly Technical Admin

New York, NY · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies ... This role is a remote role based in United States. In this role, you'll play a key role in enabling ...

Gainsight

Xactly Technical Admin

Concord, NC · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies ... This role is a remote role based in United States. In this role, you'll play a key role in enabling ...

Gainsight

Xactly Technical Admin

Los Angeles, CA · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies ... This role is a remote role based in United States. In this role, you'll play a key role in enabling ...

Gainsight

Xactly Technical Admin

OR · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies ... This role is a remote role based in United States. In this role, you'll play a key role in enabling ...

Exiger

Manager, Go-to-Market Systems

Mclean, VA · Remote

NYC, Mclean, Richmond (preferred, hybrid) but remote eligible About the Role We're seeking a highly ... Platform Admin II, Platform App Builder, or CPQ certification strongly preferred. * Hands-on ...

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Remote Gainsight Administrator information

What is the difference between Remote Gainsight Administrator vs Remote Salesforce Administrator?

AspectRemote Gainsight AdministratorRemote Salesforce Administrator
CertificationsGainsight certifications, Salesforce Admin certification
Work EnvironmentCustomer success, SaaS companies, client-facing roles
Industry UsageTech, SaaS, Customer Success platforms
Job FocusPlatform configuration, data management, user support in Gainsight

The Remote Gainsight Administrator and Remote Salesforce Administrator roles share certifications like Salesforce Admin and involve platform management. However, Gainsight Administrators focus on customer success tools and SaaS environments, while Salesforce Administrators primarily manage CRM systems. Both roles are essential in tech companies but serve different platform-specific functions.

How does a Remote Gainsight Administrator typically collaborate with cross-functional teams to optimize customer success processes?

As a Remote Gainsight Administrator, you'll regularly partner with customer success, sales, and IT teams to understand their workflows and identify areas where Gainsight can streamline processes. You'll facilitate requirements gathering sessions, configure dashboards and reports based on team feedback, and provide ongoing training to ensure adoption of new features. Effective communication and proactive problem-solving are key, as you'll often bridge gaps between technical capabilities and business needs in a distributed environment.

What is a Remote Gainsight Administrator?

A Remote Gainsight Administrator is a professional who manages and configures the Gainsight customer success platform while working remotely. Their responsibilities include setting up workflows, creating reports and dashboards, integrating Gainsight with other systems, and supporting end users. They play a key role in helping organizations leverage Gainsight to improve customer retention, track engagement, and optimize customer success processes. This role requires strong analytical skills, familiarity with the Gainsight system, and the ability to collaborate with both technical and non-technical teams.

What are the key skills and qualifications needed to thrive as a Remote Gainsight Administrator, and why are they important?

To thrive as a Remote Gainsight Administrator, you need expertise in customer success processes, data analysis, and a solid understanding of the Gainsight platform, often supported by relevant experience or certifications. Proficiency with Gainsight-specific tools, Salesforce CRM, and data visualization/reporting systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for collaborating with cross-functional teams and interpreting complex data. These skills and qualities are crucial for optimizing customer success operations, driving user adoption, and ensuring data-driven decision-making in a remote environment.
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Remote Gainsight Administrator jobs near you
Infographic showing various Remote Gainsight Administrator job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 3% Internship, 3% As Needed, 30% Part Time, 3% Temporary, and 58% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution.

Gainsight Administrator

TPI Global Solutions

Santa Clara, CA • Remote

Other

Posted 2 days ago

Job description

Position: Gainsight Administrator Location: Fully Remote Contract Duration: Till January 29, 2027 (Possibility of extension based on performance and business needs) Job Overview: The Gainsight Administrator will support Customer Success Operations by configuring and optimizing the Gainsight platform to improve customer lifecycle management, health tracking, renewals, and operational efficiency. What You’ll Do Configure, deploy, and administer the Gainsight platform, including system configuration, reports, dashboards, rules engine, workflows, permissions, and integrations. Partner with cross-functional stakeholders to gather business requirements and translate them into scalable Gainsight and CRM configurations.

Identify key metrics, data sources, and appropriate data frequency to support customer health, renewals, and lifecycle tracking. Design and maintain business rules that analyze customer data and trigger proactive engagement. Support rollout and documentation of Customer Success processes.

Provide day-to-day platform support, including troubleshooting, workflow updates, and user administration. Monitor system performance, data integrity, and user activity; recommend and implement improvements. Stay current on Gainsight releases and evaluate opportunities to adopt new features.

What You’ll Bring Required Experience & Skills 2+ years of experience as a Gainsight Administrator. Hands-on experience with Gainsight (administrator or advanced end-user experience). Experience working with Salesforce or similar CRM systems, including understanding core data structures.

Ability to translate business requirements into technical system configurations and workflows. Understanding of Customer Success principles, including health scoring, churn risk, renewals, and lifecycle management. Strong analytical thinking, attention to detail, and problem-solving skills.

Experience working cross-functionally and managing projects independently. Excellent written and verbal communication skills.

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