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Fusus Jobs (NOW HIRING)

Senior Software Embedded Engineer

Seattle, WA

$141.10K - $184.90K/yr

Through Fusus we unify live video, sensor data, and alerts into a single operational view to empower agencies to make faster, better decisions. We design, deploy and manage hardware + software used ...

Senior Software Engineer I

Atlanta, GA · On-site

$117.80K - $155.30K/yr

These integrations are a critical part of the Axon Fusus ecosystem and include everything from Cameras, Drones, Vehicle Location, License Plate Readers, Record Management Systems (RMS), Computer ...

Senior Software Engineer I

Seattle, WA · On-site

$139.40K - $183.80K/yr

These integrations are a critical part of the Axon Fusus ecosystem and include everything from Cameras, Drones, Vehicle Location, License Plate Readers, Record Management Systems (RMS), Computer ...

Solutions Architect II, Fusus

Scottsdale, AZ · On-site

$63.50 - $83.50/hr

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud ...

Solutions Architect II, Fusus

Boston, MA · Remote

$68.50 - $90.25/hr

Your Impact This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project ...

Your Impact This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project ...

Become an expert on the Fusus solution, available apps, APIs, and roadmap * Join Forces with Axon Teams to triage and prioritize agency change and feature requests * Lead consultative Solution Audits ...

Solutions Architect II, Fusus

Scottsdale, AZ · Hybrid

$63.50 - $83.50/hr

Your Impact This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project ...

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Fusus information

What are the key skills and qualifications needed to thrive as a Fusus Analyst, and why are they important?

To thrive as a Fusus Analyst, you need a solid understanding of video surveillance systems, data analysis, and situational awareness, often supported by experience in law enforcement, security, or IT. Familiarity with the Fusus platform, video management software, and incident reporting tools is typically required, along with relevant certifications in security or technology. Attention to detail, problem-solving, and effective communication are critical soft skills for monitoring incidents and collaborating with response teams. These skills are essential to ensure timely detection, investigation, and resolution of security events, protecting both assets and people.

How does a Fusus Analyst typically collaborate with law enforcement and security teams on incident response?

Fusus Analysts work closely with law enforcement and security teams by monitoring video feeds, analyzing data, and providing real-time intelligence during incidents. They often serve as a communication bridge, relaying critical information and visual evidence to officers in the field to enhance situational awareness. Effective collaboration requires strong teamwork, clear communication, and the ability to prioritize information under pressure. This role frequently involves participating in coordinated briefings and debriefings to ensure all stakeholders are aligned on response strategies.

What are Fusus and what do they do?

Fusus is a company specializing in real-time video and data integration platforms for public safety and security organizations. Their technology enables seamless aggregation, analysis, and sharing of video and other sensor data from various sources, such as surveillance cameras and body-worn devices, onto a single platform. This helps law enforcement and emergency responders improve situational awareness, collaboration, and response times. Fusus solutions are often used by police departments, city governments, and private security teams to enhance public safety and incident management.

What is the difference between Fusus vs Security Officer?

AspectFususSecurity Officer
Required credentialsVaries; often includes security training or certificationsSecurity guard license or certification often required
Work environmentSecurity technology, surveillance, and monitoring systemsPhysical security at premises, patrols, and access control
Employer and industry usageSecurity technology companies, security service providersPrivate security firms, corporate, retail, or event security

Fusus primarily involves security technology and surveillance systems, whereas Security Officers focus on physical security and patrols. Both roles are essential in the security industry but differ in daily tasks and required skills.

More about Fusus jobs
What cities are hiring for Fusus jobs? Cities with the most Fusus job openings:
What states have the most Fusus jobs? States with the most job openings for Fusus jobs include:
Infographic showing various Fusus job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, and 9% Remote job distribution.
Networking Technical Support Specialist - Fusus

Networking Technical Support Specialist - Fusus

Axon

Atlanta, GA

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Axon rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

16th of 137 rated electronics manufacturers


Job description

Your Impact:

The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

What You'll Do

Location: This role is based out of our Peachtree Corners office in Atlanta, GA and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite 4 days in-office. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Manager of Technical Support 
Direct Reports: 0

  • Become an expert on the Axon Fusus solution that includes all available apps, APIs, and new development  roadmap
  • Work with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking tools
  • Work with the Implementation team to assist with the geospatial setup of customer locations
  • Respond to and resolve inbound Customer support requests through email and telephone
  • Troubleshoot Customer support issues and follow Axon Fusus escalation policy 
  • Document all work completed within the Axon Fusus CRM support tool 
  • Participate in Axon Fusus sponsored training and certifications to advance technical skills.
Who You Are:
  • 1 years experience working in information systems and networking 
  • Analytical thinker who problem-solves systematically  to find resolutions
  • Strong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration, and data flow required
  • Experience with security camera systems, VMS, DVR, and NVR solutions is strongly desired
  • Completion of or working toward a college degree in a technical discipline
  • Certifications such as Network+, Security+, Linux+
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Benefits that Benefit You
  • Competitive hourly rate and 401k with employer match
  • Accrued paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work. 

The pay: Axon's hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 20.44 in the lowest geographic market and USD 32.71 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

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