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Fusus Jobs in Texas (NOW HIRING)

Axon

Sr Software Technical Account Manager I

Dallas, TX · On-site +1

Achieve mastery of all Axon technologies / products, specifically Fusus, body cameras and Draft One * Use exceptional written and oral communication skills to effectively lead business and technical ...

Axon

Sr Software Technical Account Manager I

Dallas, TX · On-site

Achieve mastery of all Axon technologies / products, specifically Fusus, body cameras and Draft One * Use exceptional written and oral communication skills to effectively lead business and technical ...

All JobsFusus JobsFusus Jobs in Texas

Fusus information

What is a Fusus?

Fusus is a company specializing in real-time video and data integration platforms for public safety and security organizations. Their technology enables seamless aggregation, analysis, and sharing of video and other sensor data from various sources, such as surveillance cameras and body-worn devices, onto a single platform. This helps law enforcement and emergency responders improve situational awareness, collaboration, and response times. Fusus solutions are often used by police departments, city governments, and private security teams to enhance public safety and incident management.

What are the key skills and qualifications needed to thrive as a Fusus analyst?

To thrive as a Fusus Analyst, you need a solid understanding of video surveillance systems, data analysis, and situational awareness, often supported by experience in law enforcement, security, or IT. Familiarity with the Fusus platform, video management software, and incident reporting tools is typically required, along with relevant certifications in security or technology. Attention to detail, problem-solving, and effective communication are critical soft skills for monitoring incidents and collaborating with response teams. These skills are essential to ensure timely detection, investigation, and resolution of security events, protecting both assets and people.

How does a Fusus analyst typically collaborate with law enforcement and security teams on incident response?

Fusus Analysts work closely with law enforcement and security teams by monitoring video feeds, analyzing data, and providing real-time intelligence during incidents. They often serve as a communication bridge, relaying critical information and visual evidence to officers in the field to enhance situational awareness. Effective collaboration requires strong teamwork, clear communication, and the ability to prioritize information under pressure. This role frequently involves participating in coordinated briefings and debriefings to ensure all stakeholders are aligned on response strategies.

What is the difference between Fusus vs Security Officer?

AspectFususSecurity Officer
Required credentialsVaries; often includes security training or certificationsSecurity guard license or certification often required
Work environmentSecurity technology, surveillance, and monitoring systemsPhysical security at premises, patrols, and access control
Employer and industry usageSecurity technology companies, security service providersPrivate security firms, corporate, retail, or event security

Fusus primarily involves security technology and surveillance systems, whereas Security Officers focus on physical security and patrols. Both roles are essential in the security industry but differ in daily tasks and required skills.

What does Fusus do?

Fusus is a company that provides real-time video analytics and surveillance solutions for public safety and security. Their technology often involves integrating AI and machine learning tools to enhance situational awareness and support law enforcement or security operations.

What are popular job titles related to Fusus jobs in Texas?

For Fusus jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Fusus jobs in Texas look for?

The top searched job categories for Fusus jobs in Texas are:

Fusus jobs near you
Infographic showing various Fusus job openings in Texas as of August 2026, with employment types broken down into 76% Full Time, 13% Part Time, and 11% Contract. Highlights an 100% In-person job distribution.

Sr Software Technical Account Manager I

Axon

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

14th of 159 rated electronics manufacturers

Job description

Your Impact

The Technical Account Manager will own the day-to-day relationship with one of Axon's key customers to a build long-term, strategic partnership. As the main point of contact for your customers, you will be looked upon to provide best practices and technical expertise to help your stakeholders achieve their operational goals using Axon's products. You will also work closely with multiple cross-functional teams by providing invaluable insight into your customer's needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customer more efficient and more confident within their daily workflows.

What You'll Do

Location: Dallas, TX, remote unless traveling (50% travel requirement)
Reports to: Director of Professional Services, Enterprise

  • Achieve mastery of all Axon technologies / products, specifically Fusus, body cameras and Draft One
  • Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with VP-level audiences within your account
  • Use leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner
  • Manage customer expectations, keeping customers satisfied and expectations realistic
  • Provide up to tier-2 technical support
  • Provide overall project management of the core deployment plan engaging with 3rd party integrators and the client
  • Remain organized and focused on removing obstacles through creativity and adaptation to rapidly changing circumstances
  • Develop relationships with key partners across Axon to solve problems and successfully deploy the Axon products
  • Where possible, improve or develop technical documentation to ease understanding and usage of our products and services
  • Communicate customer feedback across multiple teams and divisions within Axon to drive product development and improvement
  • Maintain customer confidence, especially in high-pressure situations
What You Bring
  • Bachelor's Degree or equivalent work experience
  • 7+ years of experience working with Major City or Enterprise-level customers
  • Proven track record of successfully managing customer relationships and technical projects
  • Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage
  • Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
  • Ability to articulate at a technical level appropriate to the circumstance - i.e. for clients with varying levels of IT knowledge and skillset
  • Unmatched analytical, strategic and creative problem-solving skills
  • Excellent interpersonal skills with strong written and verbal communication
  • Detail oriented with excellent organizational and time management skills
  • Demonstrated ability to deal with change and excel in high-stress situations
  • Hands-on experience with TASER devices and associated software platforms, or prior experience in a law enforcement, corrections, military, or public-safety environment.
  • Demonstrated ability to provide remote technical support across both hardware and software, including troubleshooting device connectivity, configuration, firmware, applications, and user workflows.
  • Ability to translate complex technical information into clear, practical guidance for officers, agency administrators, and other nontechnical users.
  • Familiarity with law-enforcement operations, training practices, evidence-management workflows, and agency policies is strongly preferred.

Preferred Qualifications

  • JIRA, and Microsoft Dynamics knowledge
  • Knowledge of CCTV, VMS, and IP cameras
  • Experience working closely with a sales and support team
  • Experience working and supporting law enforcement or other governmental agencies
  • Experience in networking and telecommunications
  • Experience supporting TASER devices and related software-or a background in law enforcement or public safety-is strongly preferred, along with the ability to remotely troubleshoot both hardware and software issues for technical and nontechnical users.
Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

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