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Functional Support Jobs (NOW HIRING)

Ampcus

Administrative Functional Support

Tarrytown, NY · On-site

$19.25 - $25.50/hr

Administrative Functional Support Location(s): Tarrytown, NY Position Description: * Proceeds with all day-to-day functional specific operations for Purchase Order Process, and applies IT systems. * ...

Prolim Global

Admin Functional Support 3

Newport News, VA · On-site

$31K - $42K/yr

PROLIM (www.prolim.com) is currently seeking Admin Functional Support 3 for one of our top Client for Location - Newport News, VA Qualified candidates can directly send your updated resume and ...

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Functional Support information

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$17

$33

$56

How much do functional support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for functional support in the United States is $33.49, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $44.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Functional Support specialist, and why are they important?

To thrive as a Functional Support specialist, you need a solid understanding of business processes, problem-solving abilities, and domain knowledge relevant to the supported system, often backed by a relevant degree or experience. Familiarity with enterprise software like SAP, Oracle, or Salesforce, as well as ticketing systems such as ServiceNow, is typically required. Strong communication, analytical thinking, and customer service skills help you effectively interpret user needs and collaborate with technical teams. These capabilities are vital for resolving issues efficiently, ensuring user satisfaction, and optimizing business operations.

How does a Functional Support role typically collaborate with technical teams to resolve user issues?

In a Functional Support role, you serve as a crucial bridge between end users and technical teams such as developers or IT support. When users encounter system or application issues, you are responsible for gathering detailed information, reproducing problems, and clearly communicating user requirements and challenges to the technical teams. This often involves translating non-technical user feedback into actionable technical requests, prioritizing issues based on business impact, and following up to ensure timely resolution. Close collaboration and clear communication are key to ensuring user satisfaction and efficient problem-solving.

What are Functional Support roles?

Functional Support roles are positions within an organization that provide specialized assistance to ensure the smooth operation of business processes and systems. These professionals act as a bridge between end-users and technical teams, helping to identify, troubleshoot, and resolve issues related to software applications or business workflows. They often help with user training, documentation, and ongoing support to improve efficiency and user satisfaction. Functional Support staff typically have a good understanding of both the business requirements and the technical aspects of the systems they support.

What is the difference between Functional Support vs Technical Support?

AspectFunctional SupportTechnical Support
Required CredentialsTypically requires business or industry-specific certifications, knowledge of processesOften requires technical certifications, hardware/software knowledge
Work EnvironmentBusiness applications, user support, process troubleshootingIT infrastructure, hardware/software troubleshooting
Employer & Industry UsageUsed in industries like finance, healthcare, ERP systemsCommon in IT, tech companies, software providers
Search & Comparison IntentUnderstanding business process support rolesTechnical troubleshooting roles

Functional Support focuses on assisting users with business applications and processes, requiring industry-specific knowledge. Technical Support centers on resolving hardware and software technical issues, often needing technical certifications. Both roles are essential in their respective environments but differ in focus and skill requirements.

More about Functional Support jobs
What cities are hiring for Functional Support jobs? Cities with the most Functional Support job openings:
What states have the most Functional Support jobs? States with the most job openings for Functional Support jobs include:
What job categories do people searching Functional Support jobs look for? The top searched job categories for Functional Support jobs are:
Functional Support jobs near you
Infographic showing various Functional Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $69,660 per year, or $33.5 per hour.
Functional Support Teacher

Functional Support Teacher

Kershaw County School District

Camden, SC

$49K - $88K/yr

Other

Posted 23 days ago

Job description

Terms of Contract:  190 Days

Salary: $49,500 - $88,335

Qualifications:  South Carolina Teacher Certification in the area of Generic Special Education or Mutli-Categorical

How to Apply:  All applications must be submitted using KCSD's online Applitrack system found at www.kcsdschools.net.



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