Functional Support Jobs (NOW HIRING)

Position: HRMS Functional Support Analyst
Location: Hampton Roads, VA / Hybrid
Duration: Long Term
Client: State of Virginia
Job Summary:
Our innovative and growing company is seeking to hire experienced candidates for the position of HRMS
Functional Support Analyst. We look forward to viewing your resume.
Hampton Roads Transit is looking to hire a HRMS Functional Support Analyst with proven experience on
the capability of HRMS applications with emphasis on Workforce Management, Recruiting, Benefits and
Payroll to work with multiple teams of composed of technical and business analysts to provide support
and lead functional team in implementation or upgrade for Agency's HRMS application. On-going provide
functional support to end user community to support Hampton Roads Transit in utilization of HRMS
application to its full capability.
Individual must be well versed in functional aspects of core HRMS modules with insight into technical
aspects.
Individual must be able to define requirements based on current functionality and SME knowledge, as
well as be able to map requirements to test scripts and validate not only documented requirements but
validate current and future functionality against identified business processes and test scenarios. Expertise
in working closely with technical resources to map functional design to technical design is required.
Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
• Work with technical team and functional users to plan and upgrade or implement HRMS application.
• Provide daily user support and troubleshooting of issues.
• Functional liaison with technical team for issues or enhancements needing IT support. Including
working with users to provide applicable functional specifications and system testing of IT fixes and
enhancements.
• Work with functional users to ensure continuous effective use of agency's HRMS application.
• Assist users with utilizing additional delivered functionality.
• Assist with leading requirement analysis sessions to gather key business objectives.
• Work with team to continually build application business processes.
• Provide power user support in creation of advanced reports for team shared use.
• On-going review of regulatory changes; to include working with functional users to communicate, test
and build of training in support of changes to application based on released updates and upgrades.
• Work with functional team to gather and document requirements to apply system solutions to business
problems.
• Assist functional users in performing configuration changes, testing, training and business process
documentation as needed.
• Provide continuous mentoring and knowledge transfer to functional users.
• Manage records created and received in compliance with the Hampton Roads Transit Records
Management Policy and Procedures.
• Responsible for maintaining a general awareness of HRT's EMS
• Responsible for handling all related job responsibilities in accordance to HRT's Environmental Policy,
HRMS Functional Analyst Page 2
relevant EMS Standard Operating Procedures, and Emergency Management Plan
• Perform other functional analyst support duties as needed.
Required Knowledge, Abilities and Skills essential to Job Functions:
• Proven experience as HRMS Functional Support analyst in the implementation of a HRMS ERP systems.
• Proven experience with full lifecycle implementation with a HRMS ERP system, such as PeopleSoft,
Oracle, Workday, SAP, etc. and technical knowledge of ERP applications
• Exemplified advanced knowledge in understanding of business requirements, processes and
implementation approaches for three or more of the following HRMS core modules: Workforce
Management, Benefits Admin, Payroll, Recruiting or Absence Management.
• Experience with configuring Workflow approvals.
• Demonstrated experience with implementing and managing application security for HRMS ERP system.
• Must be able to QA test development work and work with the technical development team to ensure
customer requirements are met.
• Advanced knowledge of HR business practices, work flow analysis, business systems design, and
process re-engineering.
• Proven experience in requirement gathering, fit/gap analysis, documenting design, test planning, test
scripts etc....
• Accountable and strong rapport with technical counterpart and user community.
• Willing to provide leadership in the development of functional skills in others through active knowledge
sharing.
• Technical proficiency in developing user reports with HRMS ERP systems.
• Technical proficiency with SQL for reviewing data, troubleshooting and testing/validating source
system data.
• Demonstrated ability to handle multiple priorities effectively and efficiently.
• Demonstrated skill in verbal and written communications.
• Excellent issue resolution (problem diagnosis), analytical and troubleshooting skills.
• Demonstrated commitment to and understanding of best practices in quality customer service.
Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance
of assigned work is essential. Basic problem-solving skills associated with software applications used is
expected. Software usage relevant to job duties will be evaluated.
Software applications:
Advanced knowledge of MS Office products (with particular emphasis on Excel, Project, and Visio (or other
flowcharting software).
Qualifications:
Training and/or Education:
BA/ BS degree in Business Administration or Management Information Systems or closely related
field or the equivalent combination of education and experience required.
Required Experience:
• Combined minimum of 7 years of operational experience supporting HRMS application.
• 6 + years proven ERP system implementation / upgrade experience.
• 2+ full HRMS Software Development Life Cycle (SDLC) implementations
• Worked as HRMS Functional Lead 2+ implementation and/or upgrade projects.
HRMS Functional Analyst
Nice to Have:
• Experience working with a Transit agency.
• Public Sector experience.